Hotel Front Desk Night Auditor

1 week ago


Florence, United States Homewood Suites by Hilton Florence Full time
Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

•Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment
•Process additional administrative, bookkeeping. and accounting procedures as required
•Make sure every hotel guest has a pleasant stay
•Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
•Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
•Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required

Qualifications

•Must be able to stand on your feet for 8 hours during a typical shift
•Please only apply if you meet each of these criteria
•Must be computer proficient; experience with accounting or reservation software is a bonus
•Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
•Outstanding communication skills and excellent customer service skills are required
•Some college is preferred but a high school diploma or equivalent is required
•Requires a flexible schedule that allows for overnight shift hours
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