Night Auditor

3 days ago


Florence, Kentucky, United States Drury Hotels Company, LLC Full time
Job Summary

We are seeking a highly motivated Night Auditor to join our team at Drury Hotels. As a Night Auditor, you will be responsible for performing all front desk-related functions, including checking guests in and out, promoting sales-related programs, maintaining guest records, and conducting audits of previous day's receipts.

Key Responsibilities
  • Perform front desk duties, including checking guests in and out, promoting sales-related programs, and maintaining guest records.
  • Conduct audits of previous day's receipts to verify and balance entries.
  • Run reports and verify accuracy of information.
  • Assist with setup of breakfast, including food preparation, setup, service, and cleaning.
  • Ensure guest safety and security during overnight hours.
  • Provide exceptional guest service by responding promptly and efficiently to inquiries, requests, and complaints.
  • Maintain a positive work environment and contribute to the team's success.
Requirements
  • High school diploma or equivalent required.
  • Ability to take written and verbal direction and speak English clearly and read English.
  • Ability to relate to the public in a warm, friendly manner and provide a hospitable environment.
  • Ability to give attention to detail and handle multiple tasks simultaneously and efficiently.
  • Thorough knowledge of Drury Hotels' policies and procedures for guest services.
  • Ability to handle money, make change, and utilize office machines in day-to-day activities.
What We Offer
  • Incentives, including quarterly bonuses up to $3200/year based on hotel results.
  • Work-life balance, including flexible scheduling, paid time off, hotel discounts, and free room nights.
  • Career growth opportunities, including mentorship, cross-training, development plans, and management training.
  • Health and well-being benefits, including medical, dental, vision, prescription, life, disability, and Team Member Assistance Program.
  • Retirement benefits, including company-matched 401(k).

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