Client Service Representative
4 weeks ago
The Client Service Representative is required to represent the company in a positive, proficient, and professional manner in all dealings with internal customers. The successful candidate will promote a culture of inclusiveness, cooperation, integrity, accountability, and performance. DUTIES & ESSENTIAL JOB FUNCTIONS Respond in a professional and enthusiastic manner to all internal customer inquiries regarding product information, pricing, availability, delivery dates, shipping, product returns, credits, and general administrative issues. Utilize resourcefulness and critical thinking skills to research and resolve changes and discrepancies. Follow up with internal customers on all outstanding issues within expected timelines. Process incoming sales orders including order confirmation or follow-up when additional information is needed. Follow departmental procedures and protocols for interpreting client needs by transforming client requests into company production orders. Ensure timely responses to issues from the quality department and provide appropriate resolutions communications. Enter information into corporate data system using automated tools for accurate and efficient processing. Process internal orders for testing, R&D, or sample production. Collaborate with internal teams and departments to transform client requests into company production orders, using departmental procedures and system tools. Work with internal departments including Sales professionals, Accounting, Operations, and Production teams to ensure that corporate and business protocols are executed. Attend daily meetings with coordinating departments as instructed, providing client, order, or another department input. Follow written Standard Operating Procedures (SOPs), documented training guidelines, or workflows during daily business functions and processes. Review system entries to meet quality input standards with attention to detail. Self-review work product against written SOPs. Track progress of client orders within the plant and communicate with account teams regarding any production questions, changes, or delays. Submit changes to Prepress or Production Department if client requests changes to their ordered product (proofs) during the order or fulfillment process. Enter data from packing slips or other lists into corporate data system when requested. Print reports from corporate data system and distribute per department procedures and protocols. File business documents per department procedures, protocols, and/or general business practices. Provide general office assistance for paper handling, online documentation storage, scanning, labeling, and/or management assistance. Participate in client conference calls and prepare client report updates, as requested. Coordinate or request shipping services from the Shipping Department. Provide follow-up to gain tracking information for client records and/or billing. Act as back-up support to the client services team. Interface with clients on their visits to the facility (e.g., press checks, tours, etc.). Coordinate client visits with security. Perform related job duties as assigned and required. REQUIRED QUALIFICATIONS Client service and office support experience. MS-Office experience including Outlook, Word and Excel. MS-Windows experience including file navigation, document handling, and network printing. Experienced use of equipment such as copier, scanner, and printer. Strong attendance record or ability to work consistent schedule with prescribed breaks. Strong communication skills including writing (email), phone and in-person. Proactive approach to problem-solving and meeting client expectations. Dedication to responding to internal and external client inquiries resulting in strong response rates, while demonstrating courtesy and helpfulness. Excellent time management, prioritization, and organizational skills. Ability to work with minimal amount of supervision. PREFERRED QUALIFICATIONS Associate’s or Bachelor’s degree. Experience in the printing industry highly preferred. Manufacturing and/or printing industry experience. Experience using an order entry system to enter client orders. #J-18808-Ljbffr
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Client Services Representative
3 months ago
Bolingbrook, United States Giesecke+Devrient Full timeJOB SUMMARY The Client Services Representative is required to represent the company in a positive, proficient, and professional manner in all dealings with internal customers. The successful candidate will promote a culture of inclusiveness, cooperation, integrity, accountability, and performance. DUTIES & ESSENTIAL JOB FUNCTIONS Respond in a...
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7004 - Client Services Representative
3 weeks ago
Bolingbrook, United States Symbia Logistics Full timeYou can be more than just "good" at your job, be the BEST in your career by joining the Symbia Logistics team! Symbia Logistics is a best-in-class supply chain partner, known for being a place of growth to both our clients and team members. With a focus on omni and multi-channel distribution and fulfillment services, Symbia works in some of today's most...
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Service Excellence Representative
1 week ago
Bolingbrook, Illinois, United States Giesecke & Devrient GB Ltd. Full timePosition Overview:The Client Service Representative plays a crucial role in embodying the values of Giesecke & Devrient GB Ltd. by engaging with internal customers in a professional and positive manner.Key Responsibilities:1. Respond to internal customer inquiries with enthusiasm and professionalism, addressing queries related to product details, pricing,...
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Phlebotomist Patient Services Representative
2 days ago
Bolingbrook, United States Global Technical Talent Full timePhlebotomist Patient Services Representative - Floater Contract Duration 2+ months Pay rate: $28/hr Job Description: The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine and for insights into life-defining health decisions. The Phlebotomist Patient Services...
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Customer Service Representative
2 months ago
Bolingbrook, United States WeatherTech Full timeCustomer Service Representative WeatherTech Direct, a leading manufacturer of American made automotive accessories, is seeking a well-qualified Customer Service Representative to ensure the overall satisfaction of customers by delivering exceptional Customer Service, Customer Service Representative, Representative, Manufacturing, Retail, Service
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Client Services Liaison
3 days ago
Bolingbrook, Illinois, United States Giesecke+Devrient Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Client Services Liaison to join our team at Giesecke+Devrient. As a key member of our internal customer support team, you will be responsible for providing exceptional service to our internal customers, ensuring their needs are met and exceeded.Key ResponsibilitiesInternal Customer Support:...
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Customer Service Representative
1 week ago
Bolingbrook, United States U-Haul Full timeLocation: 240 W North Frontage Rd, Bolingbrook, Illinois 60440 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...
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Client Support Specialist
1 week ago
Bolingbrook, Illinois, United States Circle K Stores, Inc. Full timePosition OverviewWe are seeking a dedicated Customer Service Representative to enhance our customer experience. This role is essential in ensuring that our clients receive exceptional service and support.Key ResponsibilitiesProvide outstanding customer service to all clients.Assist customers with inquiries and resolve issues efficiently.Maintain a positive...
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Customer Service Representative
1 day ago
Bolingbrook, United States Specialized Packaging Group Full timeJob DescriptionJob DescriptionJOB DESCRIPTIONCustomer Service Representative DESCRIPTIONThe Customer Service Representative (CSR) is responsible for processing orders received by telephone, fax, or email or personally from customers. Interacting with customers to provide and process information in response to inquiries, concerns, and requests about...
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Client Relations Specialist
1 week ago
Bolingbrook, Illinois, United States WeatherTech Full timePosition OverviewWeatherTech Direct, a prominent producer of high-quality American-made automotive accessories, is on the lookout for a dedicated Customer Service Representative. This role is pivotal in ensuring that our clients receive outstanding support and assistance.Key ResponsibilitiesProvide exceptional customer service to enhance client...
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Customer Service Representative
4 days ago
Bolingbrook, United States Total Talent Search Full timeDESCRIPTION The Customer Service Representative (CSR) is responsible for processing orders received by telephone, fax, or email or personally from customers. Interacting with customers to provide and process information in response to inquiries, concerns, and requests about products and services. RESPONSIBILITIES OF THIS POSITION: Build sustainable...
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Healthcare Customer Service Representative
1 week ago
Bolingbrook, Illinois, United States Endeavor Health - Edward-Elmhurst Healthcare Full timeSign-on Bonus: $1000Position: Healthcare Customer Service Representative / Medical Support SpecialistWork Schedule: Full-time, 36 hours per week, Monday to Friday.Travel Requirements: NoneQualifications: - High School Diploma or GED - Minimum of three months experience in a medical assistant or patient service role.Role Overview: As a Healthcare Customer...
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Client Support Specialist
3 days ago
Bolingbrook, Illinois, United States A+ Consulting Full timeJob OverviewA+ Consulting is currently seeking a Client Support Specialist who will adeptly manage both incoming internal and external client communications. This role involves processing orders, delivering pricing details, and providing order delivery updates, while addressing any unique scenarios presented during client interactions.Key...
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Customer Service Representative
3 days ago
Bolingbrook, United States Total Talent Search Full timeDESCRIPTION The Customer Service Representative (CSR) is responsible for processing orders received by telephone, fax, or email or personally from customers. Interacting with customers to provide and process information in response to inquiries, concerns, and requests about products and services. RESPONSIBILITIES OF THIS POSITION: Build sustainable...
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Customer Service Representative
3 hours ago
Bolingbrook, United States Total Talent Search Full timeDESCRIPTIONThe Customer Service Representative (CSR) is responsible for processing orders received by telephone, fax, or email or personally from customers. Interacting with customers to provide and process information in response to inquiries, concerns, and requests about products and services. RESPONSIBILITIES OF THIS POSITION:Build sustainable...
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Customer Service Representative
4 days ago
bolingbrook, United States Total Talent Search Full timeDESCRIPTIONThe Customer Service Representative (CSR) is responsible for processing orders received by telephone, fax, or email or personally from customers. Interacting with customers to provide and process information in response to inquiries, concerns, and requests about products and services. RESPONSIBILITIES OF THIS POSITION: Build sustainable...
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Customer Service Representative
4 days ago
Bolingbrook, United States Total Talent Search Full timeDESCRIPTIONThe Customer Service Representative (CSR) is responsible for processing orders received by telephone, fax, or email or personally from customers. Interacting with customers to provide and process information in response to inquiries, concerns, and requests about products and services. RESPONSIBILITIES OF THIS POSITION: Build sustainable...
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Client Support Specialist
3 days ago
Bolingbrook, Illinois, United States ASK Consulting Full timeJob OverviewAll candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment.Position: Client Support SpecialistCompensation: $12/hr. - $14.50/hr on W2Contract Length: 6 monthsLocation: Bolingbrook, IL 60440Role Summary:Effectively manage inbound communications from...
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Customer Service Representative
12 hours ago
Bolingbrook, Illinois, United States Heritage Grocers Group Full timeJob DescriptionAt Heritage Grocers Group, we value absolute integrity, respect, and collaboration. Our team is comprised of smart and highly driven individuals united in purpose to serve one another.We offer opportunities for growth, both professionally and personally, in a supportive and dynamic environment. As a valued member of our team, you will work...
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Customer Service Representative/Open
2 months ago
Bolingbrook, United States U-Haul Full timeLocation: 240 W North Frontage Rd, Bolingbrook, Illinois 60440 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
