Customer Service Representative

1 week ago


Bolingbrook, United States Total Talent Search Full time

DESCRIPTION


The Customer Service Representative (CSR) is responsible for processing orders received by telephone, fax, or email or personally from customers. Interacting with customers to provide and process information in response to inquiries, concerns, and requests about products and services.


RESPONSIBILITIES OF THIS POSITION:

  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Resolves product or service problems by investigating the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction.
  • Builds relationships with production, warehouse or common carrier personnel.
  • Act as a liaison with other departments and outside agencies, including high-level staff. Handles confidential and non-routine information.
  • Other duties as required.


REQUIREMENTS

  • HS education with 5 years of customer service experience.
  • Ability to stay calm when customers are upset.
  • Excellent oral and written communication skills.
  • Hands-on experience in data collection
  • Ability to work effectively and independently without constant supervision.



REPORTING


This position reports to the Plant Manager



  • Bolingbrook, United States WeatherTech Full time

    Customer Service Representative WeatherTech Direct, a leading manufacturer of American made automotive accessories, is seeking a well-qualified Customer Service Representative to ensure the overall satisfaction of customers by delivering exceptional Customer Service, Customer Service Representative, Representative, Manufacturing, Retail, Service


  • Bolingbrook, United States Specialized Packaging Group Full time

    Job DescriptionJob DescriptionJOB DESCRIPTIONCustomer Service Representative DESCRIPTIONThe Customer Service Representative (CSR) is responsible for processing orders received by telephone, fax, or email or personally from customers. Interacting with customers to provide and process information in response to inquiries, concerns, and requests about...


  • Bolingbrook, United States U-Haul Full time

    Location: 240 W North Frontage Rd, Bolingbrook, Illinois 60440 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...


  • Bolingbrook, United States Total Talent Search Full time

    DESCRIPTION The Customer Service Representative (CSR) is responsible for processing orders received by telephone, fax, or email or personally from customers. Interacting with customers to provide and process information in response to inquiries, concerns, and requests about products and services. RESPONSIBILITIES OF THIS POSITION: Build sustainable...


  • Bolingbrook, United States Total Talent Search Full time

    DESCRIPTION The Customer Service Representative (CSR) is responsible for processing orders received by telephone, fax, or email or personally from customers. Interacting with customers to provide and process information in response to inquiries, concerns, and requests about products and services. RESPONSIBILITIES OF THIS POSITION: Build sustainable...


  • Bolingbrook, United States Total Talent Search Full time

    DESCRIPTION The Customer Service Representative (CSR) is responsible for processing orders received by telephone, fax, or email or personally from customers. Interacting with customers to provide and process information in response to inquiries, concerns, and requests about products and services. RESPONSIBILITIES OF THIS POSITION: Build sustainable...


  • Bolingbrook, United States Total Talent Search Full time

    DESCRIPTIONThe Customer Service Representative (CSR) is responsible for processing orders received by telephone, fax, or email or personally from customers. Interacting with customers to provide and process information in response to inquiries, concerns, and requests about products and services. RESPONSIBILITIES OF THIS POSITION:Build sustainable...


  • bolingbrook, United States Total Talent Search Full time

    DESCRIPTIONThe Customer Service Representative (CSR) is responsible for processing orders received by telephone, fax, or email or personally from customers. Interacting with customers to provide and process information in response to inquiries, concerns, and requests about products and services. RESPONSIBILITIES OF THIS POSITION: Build sustainable...


  • Bolingbrook, Illinois, United States Circle K Stores, Inc. Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers...


  • Bolingbrook, Illinois, United States Actalent Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Actalent. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesServe as the primary point of contact for customers, interpreting and...


  • Bolingbrook, Illinois, United States Heritage Grocers Group Full time

    Job DescriptionAt Heritage Grocers Group, we value absolute integrity, respect, and collaboration. Our team is comprised of smart and highly driven individuals united in purpose to serve one another.We offer opportunities for growth, both professionally and personally, in a supportive and dynamic environment. As a valued member of our team, you will work...


  • Bolingbrook, Illinois, United States Actalent Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Actalent. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Service: Serve as the primary point of contact for customers,...


  • Bolingbrook, Illinois, United States Endeavor Health - Edward-Elmhurst Healthcare Full time

    Sign-on Bonus: $1000Position: Healthcare Customer Service Representative / Medical Support SpecialistWork Schedule: Full-time, 36 hours per week, Monday to Friday.Travel Requirements: NoneQualifications: - High School Diploma or GED - Minimum of three months experience in a medical assistant or patient service role.Role Overview: As a Healthcare Customer...


  • Bolingbrook, Illinois, United States Jobs for Humanity Full time

    Job SummaryJobs for Humanity is seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesServe as the primary point of contact for internal and external clients, resolving...


  • Bolingbrook, United States Verticalcold Full time

    **Customer Service Representative** Bolingbrook, Illinois **Job Summary:** This person is responsible for customer satisfaction of assigned account activity ensuring transactions are processed accurately, timely, and within the Vertical Cold Storage established processes and procedures. **Essential Functions:** * Act as liaison between the warehouse and the...


  • Bolingbrook, United States U-Haul Full time

    Location: 240 W North Frontage Rd, Bolingbrook, Illinois 60440 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Bolingbrook, United States WeatherTech Full time

    Job DescriptionJob DescriptionRetail Sales Customer Service RepresentativeWeatherTech Direct is seeking well-qualified Retail Sales Customer Service Representative to ensure the overall satisfaction of customers in our Bolingbrook, IL factory store. Our Customer Service Representatives provide exceptional customer support and product knowledge to our...


  • Bolingbrook, United States Power Equipment Direct Full time

    Job Posting: Power Equipment Direct has a unique culture and a tradition of supporting civic, cultural, educational, and environmental activities. The company is committed to the highest standards of ethics, from helping customers select green product solutions to providing a safe and secure workplace environment. Power Equipment Direct is committed to the...


  • Bolingbrook, United States WeatherTech Full time

    Job DescriptionJob DescriptionRetail Sales Customer Service RepresentativeWeatherTech Direct, a leading manufacturer of American made automotive accessories, is seeking a well-qualified Retail Sales Customer Service Representative to ensure the overall satisfaction of customers by delivering exceptional customer support and product knowledge via in person,...


  • Bolingbrook, Illinois, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma donation center, you will play a vital role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesScreen new and repeat donors to ensure eligibility for plasma...