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Service Coordinator
2 months ago
We are Urgently Hiring an HVAC Service Coordinator in your areaBenefits: Competitive salary Direct Deposit every Friday Performance Bonus Company Profit Sharing Bonus Safety Bonus Company provided cell phone, vehicle and gas card 8 paid federal holidays Paid Vacation Excellent Medical, Dental, and Vision (HSA and FSA Spending Accounts) 401k match, Paid Time Off, Employee Discounts Company Paid and voluntary Life and AD& D, Short- and Long-Term DisabilityConServ Building Services was founded in 1991, as the service division of BCH Mechanical. We began dispatching HVAC techs in the Tampa Bay, FL area and in just a short time, ConServ's reputation for customer service and technical expertise began to grow in GA, SC, NC, VA, TN, MS and AL. We are the number one choice for regional clients with multiple accounts, convenience stores, and those who prefer remote monitoring and control.The ideal candidate would be someone who has dispatching experience in the construction or HVAC field Hourly wage $21.00-$24.00/hr POSITION SUMMARY:If you enjoy a fast paced work environment with little down time, this is the job for you Provide top level customer service to both external and internal customers. Everyday engagement with both customers and field technicians to ensure ETAs are met and customers needs are taken care ofJOB DUTIES: Route and schedule field technicians to meet customers demands' Ensure parts needed are ordered and stocked for various HVAC and refrigeration equipment Field customer questions/calls to ensure expectations are met Update customer websites/portals on a daily basis Work with technicians and management utilizing teamwork to accomplish goals Ensure technicians needs are met dailyQUALIFICATIONS: High School Diploma or GED Strong customer service and people skills Highly organized Able to thrive in high pressure situations Able to manage multiple tasks and meet deadlines effectively Proficient with Microsoft Outlook, Word and ExcelWe strive to foster a work environment that includes and embraces racial, ethnic and gender diversity and other individual differences. Our commitment to diversity and inclusion helps us attract and retain the best talent, enables employees to realize their full potential, and drives high performance through innovation and collaboration.
