Customer Service Agent

7 days ago

East Hartford, United States talentie Full time

Was wre, wenn dein Job mehr als nur Arbeit wre?

Customer Service Agent (m/w/d) in Halle (Saale)

Fr unseren Standort in Halle (Saale) suchen wir ab sofort Untersttzung in Voll- oder Teilzeit zur Festanstellung. Auch Quer-/Wiedereinsteiger sowie Menschen mit Behinderungen sind bei uns herzlich willkommen

Du liebst es, Menschen zu beraten? Dann erwartet dich in Halle (Saale):

Zielorientierter Arbeitsalltag: Bei uns zhlt, was du erreichst. Jedes Projekt und jede Aufgabe bringt dich einen Schritt weiter

Lern- und Wachstumsfokus: Dein persnlicher Fortschritt steht im Mittelpunkt. Durch regelmige Weiterbildungen und gezieltes Coaching entwickelst du dich stndig weiter.

Selbstbestimmte Pausengestaltung: Deine Pausen nutzt du so, wie es fr dich am besten passt

Effiziente Infrastruktur: Mit modernster Technik und reibungslosen Prozessen erleichtern wir dir die Arbeit und schaffen Raum fr deine wichtigsten Aufgaben.

Gemeinsamer Erfolg: Deine Leistung trgt zum Gesamterfolg bei, der in Teamerfolgen und individuellen Anerkennungen gefeiert wird nicht durch oberflchliche Benefits, sondern durch echte Wertschtzung.

Deine Aufgaben

Anrufe entgegennehmen: Du bist der erste Ansprechpartner fr unsere Kunden am Telefon. Es ist wichtig, dass du freundlich und professionell auf jeden Anruf reagierst, um einen positiven ersten Eindruck zu hinterlassen.

Kundenwnsche verstehen: Um unseren Kunden den bestmglichen Service zu bieten, ist es unerlsslich, ihre Wnsche und Bedrfnisse genau zu verstehen. Du solltest aktiv zuhren und gezielte Fragen stellen, um ein klares Bild von den Erwartungen der Kunden zu erhalten.

Aktiv am Telefon verkaufen: Neben der Kundenbetreuung wirst du auch aktiv am Telefon verkaufen. Dies bedeutet, dass du in der Lage sein musst, unsere Produkte und Dienstleistungen berzeugend zu prsentieren und potenzielle Kunden zu einem Kauf zu animieren.

Positive Kundenbeziehungen frdern: Letztendlich ist es dein Ziel, langfristige und positive Beziehungen zu unseren Kunden aufzubauen. Durch exzellenten Service, offene Kommunikation und ein echtes Interesse an ihren Bedrfnissen trgst du dazu bei, dass unsere Kunden loyal bleiben und gerne wiederkommen.

Dein Profil

Belastbarkeit und Teamfhigkeit: Du bist in der Lage, auch unter Stress ruhig und konzentriert zu arbeiten, und schtzt die Arbeit im Team.

Hervorragende Deutschkenntnisse: Du verfgst ber sehr gute Deutschkenntnisse in Wort und Schrift.

Kommunikationsstrke und Freundlichkeit: Du hast eine ausgeprgte Kommunikationsfhigkeit und Freude daran, technische Probleme zu lsen.

Technisches Verstndnis: Du besitzt ein gutes technisches Verstndnis, insbesondere fr die gngigen Hardware- und Software-Komponenten.

H, passt doch gar nicht?

Du denkst vielleicht: Das passt doch nicht zu mir Aber oft gibt es nur ein, zwei Punkte, bei denen du nicht 100 % ins Schema passt. Kein Problem Wir suchen keine Perfektion, sondern Menschen, die mitdenken und lernen wollen. Wenn der Rest passt, lass uns quatschen Deine Persnlichkeit ist uns wichtiger als ein perfekter Lebenslauf.

Das ist fr uns sehr wichtig

Bei uns steht der Mensch im Fokus nicht der Lebenslauf. Im Kundenservice, Tech Support oder im Vertrieb legen wir groen Wert darauf, die Persnlichkeit hinter den Bewerbungen zu sehen. Egal, ob im Bro, remote oder im Homeoffice, wir haben Jobs, die dir die Freiheit bieten, so zu arbeiten, wie es zu deinem Leben passt. Wichtig ist uns, dass du mit Herz und Verstand bei der Sache bist und Freude daran hast, Kunden in jeder Situation zu untersttzen sei es im Customer Support oder in einer Sales Stelle. Ob als Quereinsteiger oder mit Erfahrung, wir schtzen dein Potenzial und deine Bereitschaft, dazuzulernen.

Auch interessant fr: Kundenberater, Call Center Agent, Kundenbetreuer, Sales Agent, Kaufmann im Einzelhandel, Kauffrau, Verkufer, Verkuferin, Sachbearbeiterin, Sachbearbeiter, Servicemitarbeiter, Einzelhandelskauffrau, Berater, Teilzeit, Vollzeit, Festgehalt, unbefristet, Kundenbetreuung, Karriere, Telefonberater, Chatmoderator, Dialog, Inbound, Outbound, Vertrieb.

Willst du dich beruflich umorientieren? Das ist eine Sache zwischen uns.

Wenn Du in einem festen Arbeitsverhltnis stehst, behandeln wir Deine Bewerbung selbstverstndlich streng vertraulich.

Telefoninterviews und Vorstellungsgesprche sind auch nach Feierabend oder am Wochenende mglich.

Klingt das fr dich gut? Dann bewirb dich jetzt als Customer Service Agent (m/w/d) in Halle (Saale). Klicke einfach auf den Button rechts. Wir freuen uns darauf, Dich kennenzulernen

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