Customer Service Representative

4 weeks ago


East Lansing, Michigan, United States Michael Church - State Farm Agent Full time
Job Description
At Michael Church - State Farm Agent, we are seeking a qualified professional to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing customer relationships and following up with customers as needed. You will also use a customer-focused, needs-based review process to educate customers about insurance options. Additionally, you will work with the agent to develop and maintain a digital marketing system to promote the office.

Responsibilities:
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Work with the agent to develop and maintain a digital marketing system to promote the office.

As a Customer Service Representative, you will receive a competitive salary, paid time off, flexible hours, and valuable experience. You will also have the opportunity for growth and advancement within our agency. Requirements include an interest in marketing products and services based on customer needs, excellent communication skills, and the ability to work in a team environment. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.


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