Client Engagement

4 weeks ago


New York, United States Cammisa Markel PLLC Full time
Description

Cammisa Markel is a leading immigration law firm dedicated to helping clients navigate the complexities of the immigration process with ease and expertise. We are seeking a Client Engagement and Conversion Specialist who will be instrumental in managing client intake, enhancing scheduling, and driving sales efforts to maximize conversion opportunities.

Your Purpose:

As a Client Engagement and Conversion Specialist, you will empower clients by providing exceptional service that simplifies their immigration journey, making their American dream more accessible. Your role will directly impact our firm's efficiency and client satisfaction through effective management of client processes and proactive sales initiatives.

Responsibilities

•Manage and optimize client scheduling and intake processes
•Drive sales by actively re-engaging past inquiries and converting potential leads into consultations
•Maintain accurate and secure client documentation and data.
•Collaborate with Marketing to develop targeted communications for different client segments to increase conversions
•Help implement a Customer Relationship Management system

Your Attributes:
•Exceptional Service & Sales Acumen
•Superior Organizational Skills
•Attentive to Details
•Advanced Tech Proficiency
•Analytical Thinker

Qualifications

The Boxes You Must Tick:
•Proven experience in client services or sales within a legal or professional services environment
•Strong ability to organize, multitask, and prioritize effectively
•Excellent communication and interpersonal skills
•Proficiency in CRM and case management software

Nice to Have:
•Background in immigration law or similar legal fields
•Experience in developing and implementing sales strategies
•Bilingual abilities

Education Requirements:
•Bachelor's degree in Business Administration, Marketing, Law, or related fields

How to Apply:

If you are driven, detail-oriented, and ready to make a significant impact at a leading immigration law firm, we want to hear from you

Please email: resumes@cipraniconsulting.com

In the subject line of your email please provide the answer to this question: Which two Australian animals are unable to walk backward?

Please provide 2-3 paragraphs telling us why you believe you're the right candidate for this role. Why do we need to meet you? What can you do that someone else can't, what makes you different or stand out? In short, why are you the best choice? Also please tell us about your three favorite foods and why.

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