Software Architect

1 month ago


Black Mountain, United States Ingles Markets Full time
The Company

Ingles Markets began in 1963 as a single supermarket and has since grown into a regional grocery store chain with just under 200 retail locations operating in 6 southeastern states, a 1.6-million-square foot distribution center, two truck fleets, and a milk processing plant. Ingles Markets' headquarters and distribution center are located just 15 minutes outside of Asheville, NC in the town of Black Mountain.

The Team

We are a lean team that services 27,000 employees across 6 states. We work hard as a collective team to ensure everything is accomplished, even if it is not in our job description. While we do take things seriously, we like to have fun while we are doing it, so we can create the most impact and difference that we can.

The Position

The Software Architect for Retail Platforms is responsible for all business-critical POS software. They will develop, design, implement, and troubleshoot POS solutions that ensure an excellent customer experience. As the solution architect, they will be the technical lead between internal and external business partners and IT on all POS projects, as well as collaborate with internal and external stakeholders and cross-functional teams.

Key Responsibilities:
  • Ensure various POS system processes are active and functioning.
  • Host regularly scheduled meetings with the IT Helpdesk to review production issues and roadmap.
  • Host regular Project Management Meetings with internal stakeholders on a range of active IT projects.
  • Host regularly scheduled meetings with vendors and partners on IT projects.
  • Manage and schedule any POS software changes (config and software) for retail stores.
  • Schedule and coordinate new POS maintenance/feature builds and tests.
  • Troubleshoot any POS production issues.
  • 24/7 assist other IT and non-IT teams with daily retail operations.
The Ideal Candidate:
  • Bachelor's degree in Computer Science or related area, or equivalent work experience managing POS systems.
  • Knowledge of security best practices and experience.
  • Strong problem-solving skills.
  • Demonstrated ability to work individually as well as part of a team.
  • Must be able to remain in a stationary position 75% of the time.
  • Must be able to use and operate equipment in the POS lab.
  • Constantly operates a computer and other office productivity equipment.
  • Frequently communicates with associates and must be able to exchange accurate information.
  • Seldom travel to retail store locations.

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