Client Service Analyst
1 week ago
Client Service Analyst Location:Boston, MA Compensation: $24 per hour (Temp to Perm) Work Authorization: This role requires passing a drug test, including testing for marijuana. Job Overview: KBW has partnered with a highly regarded financial services firm seeking a Client Service Analyst. In this role, you will oversee and service assigned client relationships by addressing their needs, managing inquiries, and collaborating with internal teams to ensure client satisfaction. The position focuses on Fund Accounting, Administration, and Custody disciplines, requiring excellent communication skills, attention to detail, and a client-centric approach. Responsibilities: Client Service Management Manage and resolve day-to-day client inquiries promptly while maintaining regular client communication. Proactively identify and share client insights with peers and management to improve services and address recurring issues. Serve as the primary contact for client escalations, sharing updates with internal teams for seamless resolution. Operational Support Work closely with internal departments to fulfill client requests and resolve issues. Analyze inquiry trends, provide automated solutions, and deliver training to clients to improve efficiency. Prepare agendas and meeting minutes, and coordinate follow-ups with internal and client teams. Technology Utilization Use internal systems and tools to manage client inquiries efficiently. Train clients on technology platforms to reduce manual processes and enhance their experience. Relationship Building Build strong relationships with clients and internal teams to foster collaboration and trust. Regularly meet with clients to review pending items and ensure satisfaction. Risk & Compliance Adhere to all company policies, ensuring the privacy and security of client information. Monitor and escalate potential risks, ensuring all communications are accurate and compliant. Qualifications: Bachelor’s degree or equivalent. Strong verbal and written communication skills. Proficient in Microsoft Office Suite. Excellent analytical and problem-solving skills. Adaptable to new technologies and systems. Strong attention to detail and organizational skills. Why Join? This is an excellent opportunity to gain hands-on experience in client service within a leading financial services environment. The role offers the potential for a permanent position with competitive benefits and opportunities for professional growth. KBW789 *MONKBW* #LI-WC1
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Client Service Analyst-Field Services
2 weeks ago
Boston, United States Boston Medical Center Full timePOSITION SUMMARY : Primarily responsible for implementing / supporting and enhancing the Client Computing environment. Provides front line customer support for Boston Medical Center and affiliated organizations and employees. Position: Client Service Analyst / Field Services Department: Desk Service Schedule: Full Time JOB REQUIREMENTS EDUCATION: Bachelor's...
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Client Service Analyst-Field Services
2 weeks ago
Boston, United States Boston Medical Center Full timePOSITION SUMMARY : Primarily responsible for implementing / supporting and enhancing the Client Computing environment. Provides front line customer support for Boston Medical Center and affiliated organizations and employees. Position: Client Service Analyst / Field Services Department: Desk Service Schedule: Full Time JOB REQUIREMENTS EDUCATION: Bachelor's...
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Client Service Analyst
4 weeks ago
Boston, United States Boston Medical Center Full timePOSITION SUMMARY: Primarily responsible for implementing, supporting, and enhancing the Client Computing environment. Provides front line customer support for Boston Medical Center and affiliated organizations and employees. Position: Client Service Analyst / Field Services Department: Service Desk Schedule: Full Time JOB REQUIREMENTS EDUCATION: Bachelor's...
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Client Service Analyst-Field Services
3 months ago
Boston, United States Boston Medical Center Full timePOSITION SUMMARY: Primarily responsible for implementing / supporting and enhancing the Client Computing environment. Provides front line customer support for Boston Medical Center and affiliated organizations and employees. Position: Client Service Analyst-Field Services Department: Service Desk Schedule: Full Time JOB REQUIREMENTS EDUCATION: Bachelor's...
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Client Service Analyst
2 months ago
Boston, United States Boston Medical Center Full timePOSITION SUMMARY: Primarily responsible for implementing / supporting and enhancing the Client Computing environment. Provides front line customer support for Boston Medical Center and affiliated organizations and employees. Position: Client Service Analyst / Field Services Department: Service Desk Schedule: Full Time JOB REQUIREMENTS EDUCATION: Bachelor's...
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Client Service Analyst-Field Services
2 weeks ago
Boston, MA, United States Boston Medical Center Full timePOSITION SUMMARY : Primarily responsible for implementing / supporting and enhancing the Client Computing environment. Provides front line customer support for Boston Medical Center and affiliated organizations and employees. Position: Client Service Analyst / Field Services Department: Desk Service Schedule: Full Time JOB REQUIREMENTS EDUCATION: ...
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Service Desk Analyst
3 months ago
Boston, United States TEKsystems Full timeJob DescriptionJob DescriptionDuration6Duration UnitMonth(s)- Contract to hire Req Description DescriptionThe Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them...
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IT Service Desk Analyst
1 month ago
Boston, United States Piper Companies Full timePiper Companies is seeking an IT Service Desk Analyst to join a biotech company located in Boston, MA. The role will be on-site 5 days a week. The IT Service Desk Analyst will be responsible for performing Tier 1 incident and inventory management for all end user computing devices, workstations, and AV equipment.Responsibilities of the IT Service Desk...
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IT Service Desk Analyst
2 weeks ago
Boston, United States Piper Companies Full timePiper Companies is seeking an IT Service Desk Analyst to join a biotech company located in Boston, MA. The role will be on-site 5 days a week. The IT Service Desk Analyst will be responsible for performing Tier 1 incident and inventory management for all end user computing devices, workstations, and AV equipment. Responsibilities of the IT...
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IT Service Desk Analyst
1 week ago
Boston, United States Piper Companies Full timePiper Companies is seeking an IT Service Desk Analyst to join a biotech company located in Boston, MA. The role will be on-site 5 days a week. The IT Service Desk Analyst will be responsible for performing Tier 1 incident and inventory management for all end user computing devices, workstations, and AV equipment. Responsibilities of the IT...
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IT Analyst
3 weeks ago
Boston, United States TalentFish Full timeJob Title: IT Analyst Primary Location: Boston, MA Position Type: Direct Hire Overview TalentFish is casting a line for a IT Analyst. This is a Direct Hire role in Boston, MA. The IT Analyst is a first-level role with the primary responsibility of providing technology solutions and support to customers, participating in delivering assigned office(s)...
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Client Relationship Analyst
2 weeks ago
Boston, MA, United States Winged Keel Group Full timeFirm Summary: Winged Keel Group is an independent life insurance brokerage firm that creates and implements tax-efficient, multi-generational wealth accumulation and wealth transfer strategies for ultra-high net worth families. With offices in New York, San Francisco, Boston, Richmond, Washington, D.C., Houston, Atlanta, and Denver, the firm specializes in...
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Client Services Supervisor
6 months ago
Boston, United States MFS Investment Management Full timeAt MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the...
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Business Project Analyst
3 weeks ago
Boston, United States Franklin Templeton Investments Full timeDevelop, Build, and Deliver effective strategic priorities to address the evolving needs of clients and industry. This includes:Supporting changing client priorities by integrating feedback into current processes and behaviors. Collaborating with tec Business, Analyst, Project Management, Project, Business Services, Compensation
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Systems Analyst
3 months ago
Boston, United States Fidelity TalentSource LLC Full timeFidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Systems Analyst to work in Fidelity’s Asset Management Technology in Boston, MA.SAI Technology is looking for a Senior Systems Analyst to join our Workplace Managed Accounts Portfolio Construction team. The role...
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Client Services Supervisor
1 month ago
Boston, United States MFS Investment Management Full timeAt MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions...
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Client Services Supervisor
4 months ago
Boston, United States MFS Investment Management Full timeAt MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions...
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IT Analyst
4 weeks ago
Boston, United States TalentFish Full timeTalentFish is casting a line for a IT Analyst. This is a Direct Hire role in Boston, MA. The IT Analyst is a first-level role with the primary responsibility of providing technology solutions and support to customers, participating in delivering assigned office(s) daily IT operational work list, facilitating and supporting meeting technology events and...
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Behavioral Analyst
2 weeks ago
Boston, Massachusetts, United States Constellation Health Services Full timeJob OverviewWe are seeking a highly skilled and dedicated Behavioral Analyst to join our team at Constellation Health Services.Salary & BenefitsThe estimated salary for this position is $70,000 - $90,000 per year, depending on experience. Additionally, we offer a comprehensive benefits package, including health insurance, retirement plan, and paid time...
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Client Services Representative
2 days ago
Boston, United States Atrium Staffing Full timeAbout Atrium: What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team. Client Overview: Our client is a leading global investment firm dedicated to delivering...
