Sr. Customer Success Manager
1 month ago
Sr. Customer Success Manager 6+ Months W2 Contract Chicago, IL or Remote, USA Benefits You’ll Love: NextDeavor offers health, vision and dental benefits for contract employees. You’ll be eligible to receive Paid Sick Leave (Amount varies per state). Own the opportunity to get your foot in the door at a well-established corporation, with the likelihood of extension or conversion to full time employment (NextDeavor’s conversion rate is approximately 70%) Become a key player as a Sr. Customer Success Manager: The Senior Customer Success Manager will be responsible for customer-facing leadership to evangelize mutual success plans, engagement strategies and frameworks for measurable impact. You will use strong executive presence and have a deep understanding of digital marketing, applying diverse sources of information, especially business trends and metrics, towards innovative customer experiences. Here’s how you’ll make an impact on the team: Be accountable for Customer's overall success with Adobe, including planning, customer health, multi-solution adoption, and measurable impact through the lens of industry specialization. Act as the central point of contact throughout the Customer's lifecycle, define measurable success plans with clear outcomes, and ensure cohesive communication across internal and customer audiences at all levels. Network within accounts in order to achieve successful execution of client's strategy and roadmap. Deliver an exceptional customer experience with proactive communication, orchestrating the right internal resources, and using the customer engagement model to align, track and evolve customer business goals. Drive adoption of Adobe Experience Cloud products – using data to provide insights and progress from baseline through the maturity curve. Champion innovation by sharing industry thought leadership and new ways your customers can use Adobe solutions to advance their digital maturity. Identify Customer risk, and collaborate with the extended Adobe team to build and activate “get well” plans. Be the voice of the customer internally at Adobe – sharing strategic use-cases, process improvements and asks back into the internal ecosystem. Participate in ongoing initiatives to continuously improve our approach to efficiently and effectively secure our customers' success. Here’s what you’ll need to be successful in this role: Bachelor's Degree and/or relevant work experience. 10+ years of Customer Success experience in Software as a Service, Digital Marketing. Passion for driving customer success and measurable outcomes with demonstrated success advising customers to deliver business value. Strong communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and cultivate joint partnership. Strong consulting skills. Ability to prioritize, multi-task, and perform under pressure. Exceptional organizational, presentation, and communication skills, both verbal and written. Existing knowledge of software in digital marketing and/or digital media space, including data platforms, content management and customer journeys. Skilled at Program Management within large organizations, helping to effectively inspire change across groups by engaging key partners. Validated experience with account planning & customer success plans, including leading and facilitating executive meetings and workshops. Effective at leading executive C-level discussions and presentations. Flexibility to travel (approx. 20%). Pay Range: $43.00- $54.36/ hour Ready to make your mark? Take the leap and apply directly here: – your application is in good hands. #J-18808-Ljbffr
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Sr. Manager, Customer Success
5 months ago
Chicago, United States Measured Full timeJob Description Who We Are Measured is the pioneer and leader of incrementality-based measurement and optimization for consumer brands. Leading brands use our elegant, all-in-one platform to manage, test, plan, and optimize over $15 billion in full-funnel media investments. Since 2017, we have helped marketers prove the incremental impact of their...
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Customer Success Manager
5 months ago
Chicago, United States CancerIQ Full timeThe Company At CancerIQ, our technology is expanding access to precision cancer prevention, early detection & treatment to more patient populations. We build software and design services that make it easy for health systems to use genetic information to get ahead of cancer at scale. Our best-in-class, science-based platform is proven to double genetic...
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Customer Success Manager
2 months ago
Chicago, United States Zadara Full timeYour Team & Role: We are seeking candidates in the Central USA Time Zone. As a Cloud Customer Success Manager, you will play a crucial role in ensuring our Direct End Customers achieve maximum value from our cloud solutions. You will build strong relationships with clients, guiding them through adoption, ongoing support and growth. The goal of this role is...
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Manager, Customer Success
3 months ago
Chicago, United States FourKites, Inc. Full timeAt FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with...
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Customer Success Manager
1 month ago
Chicago, United States SEARCH Group Partners, Inc. Full timeSEARCH Group Partners, a premier recruiting firm, is looking for Customer Success Manager for one of our SaaS clients located in Chicago, IL. This is a hybrid position, working in the office 3 days a week.Successful Customer Success Manager possesses exceptional communication skills, a strong ability to build and nurture relationships, and a keen attention...
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Customer Success Manager
5 days ago
Chicago, United States PartySlate Full timeWho We Are PartySlate is the premier marketplace that connects people planning all types of events with venues and vendors. More than 3 million people used PartySlate for their weddings, galas, corporate events, and milestone celebrations in the last year. PartySlate continues to disrupt the 800 billion dollar events industry with innovative technology...
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Customer Success Manager
1 month ago
Chicago, United States Intercom Full timeWhat‘s the opportunity? We are seeking a Scaled Customer Success Manager to join our global Success Management organization. In this role, you will report directly to the Global Leader of Scaled Success and partner closely with our Sales team. You’ll work with a wide variety of customers, acting as an expert point of contact for all things product and...
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Customer Success Manager
2 weeks ago
Chicago, United States Blinkfire Analytics Inc Full timeBlinkfire Analytics is seeking a sports-loving, customer-centric, energetic, and highly-motivated individual to join our Customer Success Team. The Customer Success Manager (CSM) is responsible for growing and maintaining strong relationships with customers (that includes sports teams, leagues, and brands) to ensure high levels of customer satisfaction and...
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Customer Success Manager
3 weeks ago
Chicago, United States Blinkfire Analytics, Inc. Full timeBlinkfire Analytics is seeking a sports-loving, customer-centric, energetic, and highly-motivated individual to join our Customer Success Team.The Customer Success Manager (CSM) is responsible for growing and maintaining strong relationships with customers (that includes sports teams, leagues, and brands) to ensure high levels of customer satisfaction and...
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Customer Success Manager
2 weeks ago
Chicago, United States Cisco Full timeApplication window is expected to close on 12/20/2025 Ideal candidate will currently reside in Minnesota, South Dakota, Tennessee, Michigan, Illinois, Iowa or Ohio. Meet the Team You will work closely with a diverse range of Customer Experience (CX) resources, including Customer Success Specialists (CSS), Renewals teams, and Partners. Your role involves...
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Customer Success Manager
2 months ago
Chicago, United States CADDi Full timeAt CADDi, we're looking for a skilled Customer Success Manager to join our team and play a crucial role in ensuring client satisfaction and driving growth. This position offers dynamic and hands-on experience, and you'll wear multiple hats and contribute to various customer-facing functions at CADDi. What your days will look like: + Customer Onboarding +...
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Customer Success Manager
1 month ago
Chicago, United States Terrascope Full timeJoin us on a mission to save the planet! Reversing the impact of climate change is one of the world's biggest challenges. And businesses have a responsibility to lead the way. While individual consumer choices are important, over 80% of the emissions reductions needed to reach Net-Zero require business-level action. But despite growing momentum and ambition...
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Customer Success Manager
7 days ago
Chicago, Illinois, United States 86 Repairs Full timeTransforming Customer Relationships">At 86 Repairs, we're revolutionizing the way restaurants experience repairs and maintenance. As a Customer Success Manager, you'll be at the forefront of this transformation, building lasting relationships with our customers to drive growth and retention.We're looking for a skilled professional with a passion for...
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Customer Success Manager
2 weeks ago
Chicago, United States Ecp123 Full timeECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 7,500 communities around the world. We‘re looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new...
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Customer Success Manager
2 weeks ago
Chicago, United States SWORD Health Full timeSword Health is on a mission to free two billion people from pain as the world's first and only end-to-end platform to predict, prevent and treat pain. With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using technology to save millions for our 25,000 enterprise clients across three continents. Today, we...
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Customer Success Manager
5 days ago
Chicago, United States SWORD Health Full timeSword Health is on a mission to free two billion people from pain as the world's first and only end-to-end platform to predict, prevent and treat pain. With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using technology to save millions for our 25,000 enterprise clients across three continents. Today, we...
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Senior Customer Success Manager
1 month ago
Chicago, United States Lucas James Talent Partners Full timeWe are partnered with Tacton to find them their next Senior Customer Success Manager. As our next Customer Success Manager, you will be responsible for building and maintaining strong, strategic relationships with several of our key enterprise customers, ensuring they achieve maximum value from their investment in our CPQ (Configure, Price, Quote) solutions....
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Customer Success Manager
1 month ago
Chicago, United States Riverside Insights Full timeAs a Customer Success Manager at ImPACT Applications, your primary responsibility is to ensure the satisfaction, adoption, and retention of our clinical accounts. By efficiently leveraging our various technology platforms and nurturing customer relationships, you'll play a pivotal role in driving customer success. This individual will play a critical role in...
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Enterprise Success Lead
6 days ago
Chicago, Illinois, United States BigID Full timeJob Overview:\We're looking for a Sr Customer Success Manager to join our growing team in the Midwest. Ideal candidates for this position are highly versed in the data domain and have experience navigating complex organizational dynamics and driving adoption of BigID's platform.\This role reports to a Director, Customer Success. You will be responsible for...
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Customer Success Manager
4 days ago
Chicago, United States YCHARTS INC Full timeJob DescriptionJob DescriptionThe Company:Building and executing a great investment strategy shouldn't require a PhD, nor a million dollar budget. It should be simple. The wealth management industry is rapidly evolving, and tech solutions like YCharts are paving the way for advisors and planners to scale their businesses.YCharts enables its customers to...