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Law Firm Intake Specialist

2 months ago

Birmingham, United States Hazzard Law Firm Full time

DescriptionOur law office is growing fast and we're searching for a full-time legal intake specialist to help us succeed You'll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening, and surveying for potential cases, and helping our lawyers manage their meetings. If the thought of coming to work every day and making a positive impact on our client's lives excites you, start your application todayResponsibilities•Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard•Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team•Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency•Set appointments for potential clients that meet our criteria to keep our lawyers' schedules organized and grow our caseload•Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client filesQualifications•High School diploma is a requirement. Bachelor's degree is a plus•Previous legal experience highly valued•Possesses outstanding communication skills and sense of empathy•Solid data entry, spreadsheet management, and computer skills•Customer service or sales experience a plus•High school diploma or equivalent required; Bachelor's degree preferred