Current jobs related to Client Service Representative - Richardson - Higginbotham

  • Client Service Representative

    1 month ago

    Richardson, Texas, United States Insight Global Full time

    Job SummaryWe are seeking a highly skilled Client Service Representative to join our team at Insight Global. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesPromptly inform supervisors of potential problems or customer concerns.Review and respond to...

  • Client Service Representative

    1 month ago

    Richardson, Texas, United States Insight Global Full time

    Job DescriptionWe are seeking a highly skilled Client Service Representative to join our team at Insight Global. As a key member of our client-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Promptly inform supervisors of potential problems or customer concerns.Review and respond...

  • Area Client Service Representative

    2 weeks ago

    Richardson, Texas, United States Higginbotham Insurance Agency Full time

    Job Title: Area Client Service RepresentativeHigginbotham Insurance Agency, a leading independent insurance and financial services firm, is seeking a highly motivated and detail-oriented Area Client Service Representative to join our team in Richardson, TX.Job Summary:The successful candidate will be responsible for coordinating workflow with Account...

  • Area Client Service Representative

    2 weeks ago

    Richardson, Texas, United States Higginbotham Insurance Agency Full time

    Job Title: Area Client Service RepresentativeHigginbotham Insurance Agency, a leading independent insurance and financial services firm, is seeking a highly motivated and detail-oriented Area Client Service Representative to join our team in Richardson, TX.Job Summary:The Area Client Service Representative will be responsible for coordinating workflow with...

  • Area Client Service Representative

    4 weeks ago

    Richardson, United States Higginbotham Insurance Agency Full time

    Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for an Area Client Service Representative in our Richardson, TX office. The primary functions of a Client Service Representative are to coordinate workflow with Account Executive for clients and to establish...

  • Client Success Representative

    4 months ago

    richardson, United States TRC Talent Solutions Full time

    TRC Talent Solutions is seeking a Bilingual Customer Service Representative for our client in Richardson, TX!    As the Customer Service Representative, you are responsible for being the primary contact for clients enrolled in debt settlement programs.    Responsibilities:  Data entry of client accounts within the CRM, maintaining accurate and complete...

  • Customer Service Representative

    4 weeks ago

    Richardson, Texas, United States DebtBlue Full time

    Job Title: Customer Service RepresentativeDebtBlue, LLC is a leading debt settlement organization dedicated to helping individuals and families overcome financial challenges. We are seeking a highly motivated and empathetic Customer Service Representative to join our team.Job Summary:The Customer Service Representative will be the primary point of contact...

  • Customer Service Representative

    1 month ago

    Richardson, Texas, United States DebtBlue Full time

    Job Title: Customer Service RepresentativeDebtBlue, LLC is a leading debt settlement organization dedicated to helping individuals and families overcome financial challenges. We are seeking a highly motivated and empathetic Customer Service Representative to join our team.Job Summary:The Customer Service Representative will be the primary point of contact...

  • Customer Service Representative

    1 month ago

    Richardson, Texas, United States Agile People and Payroll LLC Full time

    About Agility Insurance ServicesWe are a leading National Field Marketing Organization (FMO) specializing in Medicare and Health Insurance enrollment. Our team is dedicated to providing exceptional service and support to our clients.Job Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join...

  • Bilingual Customer Service Representative

    4 weeks ago

    Richardson, Texas, United States PrideStaff Full time

    Customer Service Representative - BilingualWe are seeking a highly skilled and bilingual customer service representative to join our team at PrideStaff in Richardson. As a customer service representative, you will be responsible for providing exceptional customer service to our clients and vendors, while also supporting our sales team in an administrative...

  • Customer Service Representative

    4 weeks ago

    Richardson, Texas, United States ReqRoute Inc Full time

    Job Title: Customer Service RepresentativeReqRoute, Inc is seeking a skilled Customer Service Representative to join our team in Richardson, TX. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Provide timely and effective customer service and support via...

  • Veterinary Customer Service Representative

    4 weeks ago

    Richardson, Texas, United States Thrive Pet Healthcare Full time

    Customer Service Representative Job DescriptionWe are seeking a skilled and compassionate Customer Service Representative to join our team at Canyon Creek Animal Clinic, a Thrive Pet Healthcare partner. As a Customer Service Representative, you will play a vital role in providing exceptional care to our clients and their pets.Key Responsibilities:Provide...

  • Bilingual Customer Service Representative

    1 month ago

    Richardson, United States TRC Talent Solutions Full time

    TRC Talent Solutions is seeking a Bilingual Customer Service Representative for our client in Richardson, TX! As the Customer Service Representative, you are responsible for being the primary contact for clients enrolled in debt settlement programs. Responsibilities: Data entry of client accounts within the CRM, maintaining accurate and complete...

  • Bilingual Customer Service Representative

    1 month ago

    Richardson, United States TRC Talent Solutions Full time

    TRC Talent Solutions is seeking a Bilingual Customer Service Representative for our client in Richardson, TX!As the Customer Service Representative, you are responsible for being the primary contact for clients enrolled in debt settlement programs. Responsibilities: Data entry of client accounts within the CRM, maintaining accurate and complete information...

  • Bilingual Customer Service Representative

    1 month ago

    Richardson, United States TRC Talent Solutions Full time

    TRC Talent Solutions is seeking a Bilingual Customer Service Representative for our client in Richardson, TX!As the Customer Service Representative, you are responsible for being the primary contact for clients enrolled in debt settlement programs. Responsibilities: Data entry of client accounts within the CRM, maintaining accurate and complete information...

  • Customer Service Representative

    2 weeks ago

    Richardson, Texas, United States ReqRoute Inc Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at ReqRoute, Inc. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving customer complaints, and ensuring customer...

  • Customer Service Representative

    1 month ago

    Richardson, Texas, United States Agile People and Payroll LLC Full time

    Customer Service RepresentativeAgility Insurance Services is seeking a skilled Customer Service Representative to provide exceptional support to our insurance agents and brokers.Key Responsibilities:Communicate effectively with insurance professionals to identify sales opportunities and provide prompt customer service.Utilize bilingual skills to connect with...

  • Customer Service Representative

    1 week ago

    Richardson, Texas, United States Adecco USA Full time

    Adecco USA is Hiring for Remote Customer Service RepresentativesWe are seeking highly motivated and customer-focused individuals to join our team as Remote Customer Service Representatives. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various communication channels.Key...

  • Customer Service Representative

    1 month ago

    Richardson, Texas, United States AlphaGraphics Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at AlphaGraphics. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective responses to customer inquiries and...

  • Customer Service Representative

    1 month ago

    Richardson, Texas, United States Smart AutoCare Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer experience team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring their satisfaction.Key Responsibilities:Answering calls...

Client Service Representative

4 months ago

Richardson, United States Higginbotham Full time

Financial Benefit Services (FBS) , a Higginbotham partner, has an immediate opening for a Client Service Representative .

The primary functions of a Client Service Representative are to coordinate workflow with Account Executive for clients and to establish depth in the client relationship. A self-starter who shows motivation, confidence, ambition, resilience, embraces challenges, sets goals, sets higher expectations, focused on successfully outcomes, promotes teamwork, promotes and shares best practices, willingness to help others. Must have experience and/or exceed expectations for promotion for a period for proven success record. Relies on extensive experience and judgement to plan work and accomplish department goals. Minimal supervision necessary. Has experience with mentorship and decision making.

The essential functions include but are not limited to the following:

Coordinate management of client accounts with Account Executive Prepare group meeting and enrollment materials for client Conduct group meetings and employee enrollments, as needed, and assist with new hire enrollments throughout the year Provide training to client on technology enhancements, online enrollment system and benefit plans Effect changes in coverage as needed by client in THEbenefitsHUB Troubleshoot and resolve issues (claims, eligibility, etc) with third party vendors on behalf of client and their employees Maintain quick, clear and professional communication with client, carriers and team members via email/Internet/voice Assist with Life Insurance updates in THEbenefitsHUB including approving, denying, and closing coverage and notifying client timely of payroll changes Assist in billing processes including resolution of billing discrepancies in coordination with Account Executive and client, and possibly working as a billing coordinator for the client Must have thorough understanding of billing and payroll processes including ability to assist with payroll updates after annual open enrollments Must have excellent understanding of client payroll files Conduct periodic COBRA audit and resolution of COBRA discrepancies Communicates COBRA rate renewals annually Completes regular audits of client data in THEbenefitsHUB including non-standard and unique audits (IMNS, post enrollment audits, eligibility audits, demographic audits, etc.) Assist with reviewing and correcting carrier, medical/TRS, and ADI discrepancies regularly Must have an excellent understanding of the benefit offerings and carriers affiliated with Financial Benefit Services Good understanding of implementation processes of reenrollment preparation including assisting with Plan Sheet audits, Coop Standardization, and participation of BORs, Broker Signoffs, Renewal Meetings, etc. Thorough understanding of continuation of coverage processes Thorough understanding of FMLA and LOA processes and guidelines This may include processing payroll corrections that resulted from a change of benefits due to leave of absence Must maintain client sites, FTP sites and client SharePoint folders Assist with life insurance, disability and other claims including troubleshooting with carrier with appealed claim decisions Perform other duties as needed or required

Qualifications Needed:

High School Diploma Group 1 Insurance License At least 3-5 years’ experience in customer service Ability to travel as needed Excellent written and verbal communication skills Professional conduct and appearance which enhances company image Must have exceptional computer and customer service skills Proficient in Microsoft Word, Outlook, Excel, and PowerPoint Advanced experience necessary Excellent planning, organizational and time management skills Individual should prioritize and plan work activities efficiently Ability to effectively meet and communicate with the public Self-managed and motivated to ensure the high standards set forth within the Company are met Self-starter

#J-18808-Ljbffr