Client Service Coordinator
6 months ago
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTIONThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKSLive and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned.THE FIVE PRINCIPLESQuality ' The consumer is our boss, quality is our work and value for money is our goal. Responsibility ' As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality ' A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency ' We use resources to the full, waste nothing and do only what we can do best. Freedom ' We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIESLeadership Customer Focus Peer Relationships Integrity & Trust Action Oriented ListeningFunctional Preventative care and OWPs Communication Skills Client Service Skills Priority Setting Time Management CAPABILITIES AND EXPERIENCE (CAN DO)Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability ' Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multipl
-
Client Service Representative
1 month ago
Tallahassee, United States Corporation Service Company Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Client Service Representative to join our team. As a key member of our Client Services team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesProvide timely and effective support to...
-
Client Service Representative
4 weeks ago
Tallahassee, Florida, United States Corporation Service Company Full timeJob DescriptionAre you passionate about delivering exceptional service? At Corporation Service Company, we're looking for a talented Client Service Representative to join our team. As a Client Service Representative, you will work directly with our clients and teams to provide solutions that help their business run smoother and smarter. Our client service...
-
Client Service Representative
2 months ago
Tallahassee, United States Corporation Service Company Full timeJob Description Are you passionate about delivering exceptional service? Us too. Customer Service RepresentativeTallahassee, FL Monday - Friday 9am-6pm If you've worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings can be easily transferred to make a...
-
Client Service Specialist
1 week ago
Tallahassee, United States Charles Schwab Full timePosition Type: Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. Charles Schwab Investment Management (CSIM) is the asset management arm of the Charles Schwab Corporation, and has...
-
Intake Coordinator
1 month ago
Tallahassee, United States Children's Home Society of Florida Full timeJob Title: Intake CoordinatorChildren's Home Society of Florida is seeking a highly skilled and dedicated Intake Coordinator to join our team. As a key member of our clinical services team, you will play a critical role in ensuring the smooth admission and registration of incoming patients.Job Summary:The Intake Coordinator will be responsible for...
-
Family Service Coordinator
1 month ago
Tallahassee, United States Children's Home Society of Florida Full timeJob Title: Family Service CoordinatorChildren's Home Society of Florida is seeking a highly motivated and dedicated Family Service Coordinator to join our team. As a Family Service Coordinator, you will be responsible for assessing, securing, coordinating, and monitoring satisfaction of services and progress toward outcomes for individuals with developmental...
-
Client Care Specialist- Property Manager
1 month ago
Tallahassee, Florida, United States Hamilton Realty Full timeJob SummaryWe are seeking a highly detail-oriented and customer-focused Client Care Specialist- Property Manager to join our team at Hamilton Realty Advisors. In this role, you will be responsible for overseeing all aspects of property management, from initial client interface to executed management and lease agreements. You will also coordinate and...
-
Healthcare Service Coordinator
4 weeks ago
Tallahassee, Florida, United States Capital Health Plan Full timeJob Title: Healthcare Service CoordinatorJob Summary:Capital Health Plan seeks a Healthcare Service Coordinator to serve as the initial point of contact for members seeking medical care. This role requires excellent communication skills, as the coordinator will answer phones, enter information into the Electronic Health Record (EHR), and manage appointment...
-
Intake Coordinator
1 month ago
Tallahassee, United States Children’s Home Society of Florida Full timeChildren's Home Society of FloridaSince opening our doors in 1902, CHS became a part of Florida's history. CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times.Every day, our team works with parents and kids to empower them and encourage them....
-
Event Coordinator
4 weeks ago
Tallahassee, Florida, United States Oak View Group Full timeEvent Manager Job DescriptionOak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.As an Event Manager at Oak View Group, you will be responsible for managing every aspect of assigned events from advance planning stages through event settlement. This includes scheduling and...
-
Care Coordination Services Specialist
4 weeks ago
Tallahassee, Florida, United States Boys Town Full timeCare Coordination Services ConsultantBoys Town is seeking a highly skilled Care Coordination Services Consultant to join our team. As a Care Coordination Services Consultant, you will provide intensive and professional case management services to youth utilizing a strength-based and comprehensive model. You will link children and families to resources and...
-
Tallahassee, United States McGriff Full timeJob Description SummaryBuild and maintain professional rapport with clients, vendor and teammates by providing superior internal and external service support. Provide and/or coordinate the delivery of products and services to the client, other client service team members, and Producers.ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the...
-
Tallahassee, United States McGriff Full timeJob Description SummaryBuild and maintain professional rapport with clients, vendor and teammates by providing superior internal and external service support. Provide and/or coordinate the delivery of products and services to the client, other client service team members, and Producers.ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the...
-
tallahassee, United States McGriff Full timeJob Description SummaryBuild and maintain professional rapport with clients, vendor and teammates by providing superior internal and external service support. Provide and/or coordinate the delivery of products and services to the client, other client service team members, and Producers.ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the...
-
Client Service Representative
2 weeks ago
Tallahassee, United States Coast to Coast Connections Full timeWe re looking for a Client Service Representative to join our team and help amplify the efforts of our charitable partners. In this role you ll be the primary point of contact for our Fundraising and Marketing & Communications teams playing a crucial part in processing donations managing our database and delivering outstanding customer service.Key...
-
Wellness Program Coordinator
1 month ago
Tallahassee, Florida, United States Icebox Cryotherapy Tallahassee Full timeJob OpportunityWe are seeking a highly motivated and customer-focused Wellness Coordinator to join our team at Icebox Cryotherapy Tallahassee. As a key member of our team, you will be responsible for delivering exceptional customer service, educating clients on our services, and promoting a positive and engaging experience for our clients.Key...
-
Intake Document Processor
3 weeks ago
Tallahassee, United States Corporation Service Company Full timeIntake Document Processor On-Site Tallahassee, FL Mon-Fri 9 am-6 pm Were hiring a Client Order Coordinator (Document Processor) for our Real Estate department. Youll work directly with Client Service Representatives and vendors across the country. Processor, Intake, Customer Service, Processing, Manufacturing, Business Services, Business, Skills
-
Systems Project Coordinator
4 weeks ago
Tallahassee, Florida, United States My Florida Corp Defunct Full timeJob SummaryWe are seeking a highly skilled Systems Project Coordinator to join our team at My Florida Corp Defunct. The ideal candidate will have a strong background in accounting and auditing principles, with experience in developing UAT approaches and coordinating test script setup.Key ResponsibilitiesWork with project teams to develop UAT approaches and...
-
Wellness Program Coordinator
1 month ago
Tallahassee, Florida, United States Icebox Cryotherapy Tallahassee Full timeJob OverviewTallahassee Icebox Cryotherapy Studio is seeking a dynamic Lead Wellness Coordinator to join our team. This role is responsible for delivering exceptional customer service, educating clients on services, and promoting the health and wellness benefits associated with a healthy lifestyle.Key ResponsibilitiesDevelop a high-energy culture through...
-
Senior Client Director
1 week ago
Tallahassee, United States NTT DATA Full timeMake an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior...