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Entry Level Customer Service Assistant

2 months ago

Atlanta, United States Style Netbox Full time
Join Our Team: Entry Level Customer Service Assistant

Are you passionate about delivering excellent customer service and looking to start your career in a creative environment? Style Netbox is looking for a motivated and personable Entry Level Customer Service Assistant to join our dynamic team in Atlanta, GA.

About the Role: As a Customer Service Assistant, you will be the first point of contact for our clients, helping to ensure they have a positive and seamless experience. This role is perfect for someone with strong communication skills, who enjoys problem-solving and is eager to grow in a fast-paced environment.

Responsibilities:
  • Assist customers by answering inquiries, resolving issues, and providing general support.
  • Maintain accurate customer records and update account information when necessary.
  • Coordinate with internal teams to manage customer requests and ensure timely resolution.
  • Process orders, forms, applications, and requests.
  • Handle customer complaints or concerns with professionalism and escalate when needed.
  • Support the sales team by providing product and service information to customers.
  • Ensure excellent customer service standards and maintain high levels of customer satisfaction.
Qualifications:
  • High school diploma or equivalent; a degree in customer service or a related field is a plus.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and manage time effectively.
  • Positive attitude and a passion for helping others.
  • Prior experience in customer service or a similar role is a plus, but not required.
Benefits:
  • Competitive hourly wage: $23 - $26 per hour.
  • Dental insurance and employee assistance program.
  • Flexible schedule with opportunities for growth.
  • Free parking and a supportive team environment.
  • Professional development opportunities and potential career advancement.

Location: Atlanta, GA
Salary: $23 - $26 per hour
Schedule: Monday to Friday, 8-hour shifts

If you're ready to kickstart your career in customer service and be part of a creative and forward-thinking team, apply today to join Style Netbox