Entry Level Customer Service Assistant

2 months ago


Atlanta, United States Ideaboxpro Full time
Join Ideaboxpro as an Entry Level Customer Service Assistant

About Us: At Ideaboxpro, excellence is our standard. We strive to provide the highest quality consulting services and continually seek to improve and exceed our clients' expectations. Our commitment to excellence is reflected in every project and interaction we undertake.

Position: Entry Level Customer Service Assistant

Description: We are looking for a dedicated and enthusiastic Entry Level Customer Service Assistant to join our team. In this role, you'll be the first point of contact for our clients, assisting with their inquiries and providing support to ensure customer satisfaction. This position is ideal for someone looking to start their career in a professional office environment with ample opportunities for growth.

Responsibilities:
  • Assist customers by answering questions and providing information about our services.
  • Address customer concerns and help resolve issues promptly.
  • Record and maintain customer information in our system.
  • Work closely with team members to provide seamless service to our clients.
  • Perform various administrative tasks as needed.
  • Provide follow-up to ensure client satisfaction.
Qualifications:
  • High school diploma or equivalent.
  • Strong verbal and written communication skills.
  • Customer service experience is a plus but not required.
  • Ability to handle multiple tasks efficiently.
  • Friendly, professional attitude with a strong customer-focused mindset.
  • Basic proficiency in Microsoft Office and CRM systems.
Benefits:
  • Competitive salary: $720 to $950 per week.
  • Comprehensive health and wellness benefits.
  • Paid time off and holiday pay.
  • Opportunity for professional growth and development.
  • Supportive and collaborative work environment.
Work Details:
  • Work Type: In-person (strictly on-site)
  • Hours: Minimum 40 hours per week
Location:
  • Las Vegas, NV

Join us and be part of a team committed to delivering excellence in every client interaction

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