Entry Level Customer Service Assistant

4 weeks ago


Atlanta, United States Sales Bizlab Full time
Description

SalesBizLab is seeking a friendly and detail-oriented Entry Level Customer Service Assistant to join our team. This role involves assisting customers with inquiries, providing product and service information, and ensuring a positive customer experience. This position is perfect for a motivated individual looking to start a career in customer service and develop communication and problem-solving skills.

Job: Full time

Monday to Friday

Weekends free

Pay Range:

$1100 - $1250 weekly

THIS WILL BE AN ON-SITE JOB

Location: Atlanta, GA

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and chat in a prompt and courteous manner.
  • Provide accurate information about SalesBizLab's products and services.
  • Resolve customer issues or escalate them to the appropriate department when necessary.
  • Maintain records of customer interactions and transactions.
  • Assist in processing orders, applications, and requests.
  • Support the team with administrative tasks, including data entry and documentation.
  • Gather and document customer feedback to help improve services.
Qualifications:
  • High school diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Ability to remain calm and professional during customer interactions.
  • Proficient in basic computer applications and data entry.
  • Ability to learn quickly and adapt to changing processes.
  • Customer-focused mindset with a proactive approach to issue resolution.
Bonus Points:
  • Competitive salary.
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • 401(k) retirement plan with company match.
  • Professional development opportunities.
  • A dynamic and collaborative work environment.


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