Entry Level Customer Service Assistant
4 weeks ago
SalesBizLab is seeking a friendly and detail-oriented Entry Level Customer Service Assistant to join our team. This role involves assisting customers with inquiries, providing product and service information, and ensuring a positive customer experience. This position is perfect for a motivated individual looking to start a career in customer service and develop communication and problem-solving skills.
Job: Full time
Monday to Friday
Weekends free
Pay Range:
$1100 - $1250 weekly
THIS WILL BE AN ON-SITE JOB
Location: Atlanta, GA
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a prompt and courteous manner.
- Provide accurate information about SalesBizLab's products and services.
- Resolve customer issues or escalate them to the appropriate department when necessary.
- Maintain records of customer interactions and transactions.
- Assist in processing orders, applications, and requests.
- Support the team with administrative tasks, including data entry and documentation.
- Gather and document customer feedback to help improve services.
- High school diploma or equivalent.
- Strong communication and interpersonal skills.
- Ability to remain calm and professional during customer interactions.
- Proficient in basic computer applications and data entry.
- Ability to learn quickly and adapt to changing processes.
- Customer-focused mindset with a proactive approach to issue resolution.
- Competitive salary.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- 401(k) retirement plan with company match.
- Professional development opportunities.
- A dynamic and collaborative work environment.
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