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Customer Service Desk Team Member

3 months ago

Rochester, United States Wegmans Food Markets Full time
Location:
650 Hylan Drive Rochester, NY 14623

Availability Requirement for this role:
Applying to this requisition allows you to be considered for multiple opportunities. Please provide as much availability that works with your schedule.

Age Requirement:
Must be 18 years or older

Time Type:
Part time

Pay Range:
$15.50 - $16 / hour

Why Work Here

Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.

Job Description:

At Wegmans, our Service Desk employees are ambassadors of incredible customer service. In this area, you'll be on the front line of ensuring customer satisfaction by striving to answer questions, solve problems and assist in a variety of ways. With an outgoing personality, a desire to help others, and an ability to solve problems, you'll guarantee each customer has a positive experience as they end their shopping trip at Wegmans

What will I do?
  • Engage customers in friendly conversation while making eye contact and smiling
  • Proactively offer additional assistance or services and thank the customer for shopping at Wegmans
  • Properly bag items to ensure products arrive at their destination in the condition they left the store
  • Partner with departments to ensure questions are answered and problems are resolved