Help Desk Support

3 weeks ago


Newtown, United States RX2 Solutions Full time

TITLE:  Help Desk Support
TYPE:  Contract to Hire
LOCATION:  Newtown, PA (100% on-site, moving to hybrid/remote after training)
START DATE:  Immediate
SHIFT: M-F, 8:30 am - 5 pm

We have an immediate need for a customer-service-centric Entry Level IT support professional
This fast-growing company has an excellent culture, and the team will train you on everything you need to know about their products to successfully support their customers.

MAIN RESPONSIBILITIES

  • Balance incoming support calls, emails, and tickets at the same time
  • Triage support requests based on urgency
  • Provide troubleshooting assistance to internal customers with varying levels of technical ability
  • Ability to solve problems and escalate accordingly in a fast-paced environment
  • Provide technical support for Microsoft Office Applications and Office 365 products
  • Communicate effectively to both external customers and internal employees/managers
  • Continue to gain product and technical knowledge

QUALIFICATIONS
  • Bachelors Degree or associates degree in IT is a plus but not required
  • Familiarity with working on a formal help desk using a ticketing system
  • Comfort with working over the phone 100% of the time
  • Excellent ticket tracking and documentation skills
  • Strong customer service skills
  • Ability to work independently and in a team environment
  • Strong verbal and written communication skills

EOE STATEMENT
We are an equal opportunity employer
We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.
  • Help Desk Support

    1 month ago


    Newtown, United States RX2 Solutions Full time

    TITLE:  Help Desk SupportTYPE:  Contract to HireLOCATION:  Newtown, PA (100% on-site, moving to hybrid/remote after training)START DATE:  ImmediateSHIFT: M-F, 8:30 am - 5 pmWe have an immediate need for a customer-service-centric Entry Level IT support professionalThis fast-growing company has an excellent culture, and the team will train you on...

  • IT Help Desk

    3 weeks ago


    Newtown, United States KVK Tech, Inc. Full time

    **Department** Information Technology **Job Title** IT Support Technician **FLSA Status** Exempt **1. Role Purpose**: The IT Support Technician will be responsible for providing overall Level 1 technical assistance and support related to computer systems, hardware, and software, to end-users via phone, remote access, and desk side support. Under...

  • IT Help Desk

    2 months ago


    Newtown, United States KVK Tech Full time

    Job DescriptionJob DescriptionDepartmentInformation TechnologyJob TitleIT Support TechnicianFLSA StatusExempt 1. Role Purpose:The IT Support Technician will be responsible for providing overall Level 1 technical assistance and support related to computer systems, hardware, and software, to end-users via phone, remote access, and desk side support. Under...

  • Front Desk Associate

    3 weeks ago


    Newtown, United States Club 24 Concept Gyms Full time

    **Job Summary**: It’s all about YOU! Are you a fun & energetic person? If you are motivated, energetic, and passionate about helping people, then look no further! As a Club 24 Gyms Fitness Consultant, you will be ultimately responsible for providing the best experience for our current and future members. As a team, we work together to positively impact...


  • Newtown, United States Hand & Stone Massage and Facial Spa - Newtown (Bucks County) Full time

    Answering phone calls - Booking and Coordinating appointments - Greeting members/guests upon arrival - Assist in maintaining a professional spa front desk and reception area - Assists in spa administrative tasks - Data entry of spa client records - Assist in maintaining cleanliness of therapy rooms, common areas - Must be willing and able to connect with...


  • Newtown, United States Village at Newtown Medical Center Full time

    The position being offered is for a full time medical office front desk manager with receptionist duties. Duties include, but are not limited to: - Coordinate all front desk activities - Train, supervise and support reception area staff - Create schedule for a staff of 3-4 people - Managing patient flow/provider schedule - Greeting patients and visitors to...


  • Newtown Square, United States GMH Communities Full time

    Job DescriptionJob DescriptionGMH Communities, Headquartered in Philadelphia, PA, is a dynamic real estate company specializing in the acquisition, development, and management of exceptional living communities throughout the United States. Our student living sector provides our residents with leading-edge amenities, community spaces, and apartments to...


  • Newtown, United States Potential Inc Full time

    Job DescriptionJob DescriptionDo you have a passion for helping people and a desire to make a difference?Direct Support Professionals (DSPs) at Potential Inc. help adults with Autism or intellectual/developmental disabilities to reach their full potential by teaching communication skills, assisting with activities of daily living, reducing behaviors that...


  • Newtown, United States onDemand Full time

    Company Overview: On Demand Counseling is Ohio's top provider of medication assisted treatment services (MAT) for those working toward recovery from opioid or alcohol misuse. We offer a variety of services including one-on-one counseling, telehealth, group therapy, and supportive services. Our team is passionate about addiction treatment and supporting...

  • Front Office Manager

    2 months ago


    Newtown Square, United States Gulph Creek Hotels Full time

    FRONT OFFICE MANAGERJOB RESPONSIBILITIESGeneral DescriptionThe Guest Services Manager is responsible for the success of the front desk, for ensuring that guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Brand standards to achieve a friendly atmosphere of superior guest service and product quality....

  • Front Office Manager

    2 months ago


    Newtown Square, United States Gulph Creek Hotels Full time

    Job DescriptionJob DescriptionFRONT OFFICE MANAGERJOB RESPONSIBILITIES General DescriptionThe Guest Services Manager is responsible for the success of the front desk, for ensuring that guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Brand standards to achieve a friendly atmosphere of superior...


  • Newtown, United States Hartford Healthcare Full time

    Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Monday - Friday ( 8:30a-5p) Work where every moment matters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticuts most...


  • Newtown, United States Mediassociates Full time

    Overview: Mediassociates is a leading independent media planning, buying and analytics agency located in the greater New York Metropolitan area. It leverages an approach called Precision Branding to guide brands in planning communication campaigns with a focus on predicting, measuring, and optimizing business outcomes. With the advertising landscape shifting...


  • Newtown, United States Potential Inc Full time

    Job DescriptionJob DescriptionPotential Inc.'s Repair/Maintenance Technician will be responsible for custodial and facilities-related duties as directed by the Office Manager across multiple office locations (Newtown, Levittown, Warminster).Facilities Maintenance DutiesProcure supplies and materials necessary for regular repair and maintenance of...

  • Front Desk Coordinator

    2 months ago


    Newtown Square, United States The Joint Chiropractic Full time

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world...

  • Front Desk Coordinator

    2 months ago


    Newtown Square, United States The Joint Chiropractic Full time

    Job DescriptionJob DescriptionAre you looking for a company you can grow your career with and advance in?Are you goal oriented, self-motivated & proactive by nature?Do you have a passion for health and wellness and love sales?If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint...

  • Billing Coordinator

    2 months ago


    Newtown Square, United States UnitedHealth Group Inc. Full time

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...

  • SAP iXp Intern

    1 month ago


    Newtown Square, United States SAP Full time

    We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Appeals Specialist

    2 months ago


    Newtown Square, United States CorroHealth Full time

    About CorroHealth: At CorroHealth our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term...

  • SAP iXp Intern

    2 weeks ago


    Newtown Square, United States SAP Full time

    We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...