Learning & Development Director

4 weeks ago

Minneapolis, United States RowCal Construction & Maintenance Full time

Learning & Development Director Location: Plymouth, Minnesota or Remote RowCal is a fast-growing, innovative HOA and Property Management company, bringing "The Smarter Way to HOA" to thriving communities across the United States. Focused on Our Mission " To empower, enrich and elevate HOA communities and the lives of our employees who serve them ", we are committed to doing things better with a can-do attitude and joyful spirit that puts HOA leaders at ease. We'll be a partner who cares, collaborates and creates the best HOA experience for a community. Our core values of trust, innovation, fun, and growth are at the heart of everything we do. Help us transform HOA communities and make "home" extra special for the members we serve. You'll love what you do Job Summary: The L&D Director is responsible for overseeing the L&D team and developing employees with the skills the organization needs to achieve its goals. Role & Responsibilities Supervisory Responsibilities: Interviews, hires, and trains staff in the L&D department. Oversees the daily workflow of the L&D department. Provides constructive and timely performance evaluations. Handles discipline and termination of employees in accordance with company policy. Other Duties and Responsibilities: Design and develop instructional material, including classroom learning, self-study material, e-learning, team-builders, and on-the-job-learning with an andragogic delivery approach. Oversees and facilitates a variety of learning programs. Establish best practices, content development guidelines, and ongoing oversight of development deliverables to ensure high quality learning. Define metrics and data to assess and monitor the effectiveness of offerings to ensure programs are relevant to the needs of the organization. Monitor and solicit feedback on all learning programs to ensure accuracy, relevance, and effectiveness of impact experience. Identify learning needs, recommending and implementing solutions, and evaluating and measuring effectiveness. Lead the development and continuous improvement of a comprehensive learning strategy ensuring strategic alignment of learning and development with business goals. Collaborate with HR team members and business leaders to understand their needs related to learning and development by proactively interfacing with key stakeholders in order to understand, recommend, and deploy effective solutions. Conduct assessments and analyze data to define performance, skill and knowledge gaps, and recommend learning and development to drive individual and company-wide capability and performance improvement. Partner with the HR team to recommend and develop employee engagement programs and activities that enhance employment experience. Design and develop programs and curriculum, partner with departmental leaders, internal subject matter experts, and/or external vendors to achieve defined learning objectives. Develop and implement a comprehensive communication strategy for learning and development interventions and development programs. Establish and maintain individual and organizational performance evaluation methods for learning content, delivery, activities, engagement, and outcomes. Utilize metrics to validate knowledge transfer and return on investment. Implement a LMS and build training content for multiple functions from the ground up. Other Duties as assigned. Qualifications and Education Requirements: Bachelor's Degree in Learning or Instructional Design, Human Resources, Organizational Development. Minimum 8 - 10 years of work experience in Learning and Development field. Strong strategic thinking skills including the ability to impart or exchange information as a means of connecting people or places for the enhancement of business outcomes. Strong leadership skills that enact team building through a diplomatic inclusive leadership style which values both the uniqueness and commonalities in team members' openness to diverse input and facilitation of dialogue to produce best results. Capable of changing coaching and leadership approaches to meet the needs of diverse groups of stakeholders. Must be comfortable in leading rapid and substantial change, conflict management, and ambiguity. Previous experience building out a L&D team and infrastructure from the ground up with a rapidly scaling organization. Previous experience implementing a LMS across multiple functions within an organization. Experience creating learning programs with on-site, hybrid, and remote employees. Outstanding written and presentation skills. Project management experience. Physical Requirements Ability to drive to and from several locations on occasion. Ability to work on a computer and stare at a monitor screen for long periods of time. Employees in this role must be able to sit, stand, walk, and bend for prolonged periods. Must be able to lift up to 15 pounds at times. Benefits In addition to offering our team members competitive pay, we offer an excellent benefits package including 401k matching, paid time off, health insurance, dental insurance, and vision insurance for employees and dependents. We also offer disability insurance along with other important benefits to ensure that our workers feel respected and valued. Although we work hard, we encourage our employees to always maintain a healthy work-life balance, so they can focus on their families and pursue outside interests. We also strongly believe in community service and in making an impact at the local level. As a RowCal employee, you'll be allotted time off each year to engage in service with one of our community service partners. RowCal is an Equal Opportunity Employer, meaning we do not discriminate against any employee or applicant because of race, color, sex, ancestry, national origin, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, military or veteran status, or any other federal, state or local protected class. #J-18808-Ljbffr

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