Sales Wholesale Account Specialist- Los Angeles
1 month ago
Role Responsibilities:
New Shop Account Outreach (40%)
Cold Calling Shops: Actively visit independent repair shops to establish parts ordering relationships with car dealers.
Identify Key Personnel: Connect with shop personnel responsible for parts ordering to facilitate effective communication.
Facilitate Introductions: Arrange introductions between new shop customers and dealership Parts Managers and wholesale teams.
Confirm Orders: Coordinate with dealership wholesale teams to confirm and manage customer orders.
Update CRM Profiles: Maintain and update customer profiles in the Wholesale CRM system.
Document Visits: Log all account visits and interactions in the Dealer CRM database.
Shop Software Adoption (40%)
Identify Non-Users: Identify shops not using key EPO platforms (CollisionLink, OPS, CCC, RepairLink) for targeted adoption initiatives.
Promote Collaboration: Persuade shops to collaborate with local Car Dealerships through platform features and benefits.
Provide Support: Assist shops with platform sign-up, installation, integration, and usage.
Manage Issues: Handle and escalate shop issues with platform providers.
Dealer Program Engagement (20%)
Field Coordination: Collaborate with Wholesale Parts Specialists for each Dealer contact.
Market Kickoff Participation: Attend market kickoff events for shop visits and platform adoption plans.
Share Plans and Schedules: Develop and share detailed contact plans and schedules with Dealers and teams.
Review Sales Data: Analyze Dealer sales data to monitor EPO platform adoption and identify improvements.
Coaching Dealers: Coach Dealers on optimizing order response times and conversion rates.
Escalate Opportunities: Identify and escalate Dealer opportunities for additional support and development.
Years of Experience:
5+ years of experience in a relevant role within the automotive or wholesale industry is required.
Education:
Required: bachelor's degree
Desired: master's degree in business management or marketing
Skills:
Communication skills - interpersonal, presentation, and written.
Ability to integrate people and system processes.
Influencing and negotiation skills
Problem-solving
Specialized Skills:
Required: Experience in wholesale parts sales, sales experience/sales acumen, understanding of US automotive aftermarket
Desired: Experience in directing sales across multiple channels, knowledge of Aftermarket or OEM sales and supply environment, wholesale (Field) automotive experience, parts, accessory, & service marketing experience, retail/parts manager experience, proficient in current Dealer DMS systems data and Office applications.
Work Flexibility:
Must be willing to travel up to 95%. Travel within set regional areas within the US. Los Angeles, CA
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