Entry Level Customer Service Representative

2 weeks ago


Worcester, United States Moxie Management Full time

A thriving Customer Service and Sales firm, Moxie Management is a dynamic team that serves the Worcester community with the best service options in the tri-state area. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers.

Our Entry Level Customer Service Representatives work with the Customer Service and Sales team. They will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins.

Responsibilities of the Entry Level Customer Service Representative:

  • Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
  • Answer questions regarding order status, payment, product, promotions, and any problems related to the customer experience
  • Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience
  • Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
  • Developing strong leadership and interpersonal skills
  • Driving sales through promotional campaigns
What We Are Looking For:
  • Bachelor's degree in business, marketing, or similar concentrations
  • A consistent overachiever with a drive for perfection
  • Must be able to work full-time hours and have weekend availability
  • Able to travel at least 1 or 2 weeks outside of the home branch for learning and networking purposes
  • Patience, empathy, and passion for people
  • Confidence and public speaking skills


#LI-Onsite
  • Entry Level Business

    2 weeks ago


    Worcester, United States Local Hiring Firm Full time

    We are currently seeking a highly motivated customer-focused individual to join our team as an Entry Level Business & Customer Service Representative. This role is a unique blend of cultivating new business opportunities and providing exceptional support to valued customers. If you have a passion for building relationships, driving growth, and delivering...


  • Worcester, Massachusetts, United States Hire Standard Staffing Full time

    Position: Entry Level Customer Representative (Benefits)Crafting Brighter Futures for Families At the forefront of specialized financial services, Globe Life helps families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client.Role Overview:As a Benefits Representative, you play a pivotal role in helping families...


  • Worcester, United States Hiring NOW Full time

    Moxie Management is looking for: 4 professional and committed candidates who are extremely passionate about growing their business career in the lucrative customer service and marketing fields. This is a competitive position but requires the balance of working together as partners. In our entry-level corporate representative position, you will fine-tune...


  • Worcester, United States Worcester Communications Full time

    Worcester Communications has recently expanded into the Worcester area. We are extremely excited to take on this new business venture with one of the top household brands in the nation. Our primary goal as a partner in this campaign is to spread awareness, educate consumers, and facilitate new customer acquisition. We do this by working with specific...


  • Worcester, United States City of Worcester Full time

    **Title** CUSTOMER SERVICE REPRESENTATIVE **Department/Division** Treasurer and Collector's Office 05/21/2024 06/07/2024 **Type** Full Time **Hours** 40 Per Week **Wage** $18.46 - $22.31 Per Hour **Description** **CUSTOMER SERVICE REPRESENTATIVE** **OFFICE OF THE TREASURER & COLLECTOR OF TAXES** **CITY OF WORCESTER** The City of Worcester seeks...


  • Worcester, United States Business Development Firm Full time

    Job DescriptionJob DescriptionAs a trusted business development firm, we have been instrumental in the growth and implementation of new telecommunications options within the Worcester and Greater Boston region. As our largest client expands its products and services, we strive to connect the community with the most advanced technology available. Our team of...


  • Worcester, United States MedTeam Staffing Full time

    This is a contract job opportunity Position: Patient Intake Representative - Customer Service 7918 Location: Worcester MA Schedule: Full Time 12pm - 8:30pm Projected duration: 3 months Job code: CVDJP00027918 benefits are available requires Flu vaccine Summary: The main function of a patient access representative is to act as the liaison between the...

  • Entry Level Manager

    5 days ago


    Worcester, United States Business Development Firm Full time

    Job DescriptionJob DescriptionOur sales and consulting firm based in Worcester creates and delivers innovative, people-centric customer service and sales strategies for clients across various industries. Our most recent partnership is with one of the leading telecommunications companies in the nation, and the primary objective is to bring our shared core...


  • Worcester, United States Professional First Line Answering Service Full time

    We are a small family owned answering service, located in Worcester, Ma. We do NOT offer remote employment. I am looking for a part time Customer Service Rep to come join our team! I am in need of an 11pm-7am every Sunday and Monday. Must have at least 2 years customer service/call center experience, with 3 references. This is a casual office environment and...


  • Worcester, United States Professional First Line Answering Service Full time

    We are a small family owned answering service, located in Worcester, Ma. We do NOT offer remote employment. I am looking for a part time Customer Service Rep to come join our team! I am in need of a part time 2nd shift employee. This is a 16 to 24 hour a week position. Must have at least 2 years customer service/call center experience, with 3 references....


  • Worcester, United States U-Haul Full time

    Location: 290 Belmont St, Worcester, Massachusetts 01604 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Worcester, United States Sunbelt Rentals Full time

    Location: Location: Customer Service Representative in Worcester, MA at Sunbelt Rentals **Location:** **Experience:** Not Specified **Job Description** **Join Our Team!** Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to...


  • Worcester, United States Saint-Gobain Full time

    **Customer Service Representative** ****Position Description**** **Job Summary** Saint-Gobain is seeking a full-time **Customer Service Representative** for our Composite Systems Worcester, MA site. The Customer Service Representative is responsible for the support of the customer experience to ensure that all customers needs and expectations are met and...


  • Worcester, Massachusetts, United States City of Worcester Full time

    The city of Worcester seeks qualified applicants for the position of Customer Service Representative for the Worcester 311 Customer Service Center in the Department of Emergency Communications and Management. Under the direction of the Director of 311, the position provides exemplary customer support primarily by answering calls at the Customer Service Call...


  • Worcester, United States City of Worcester Full time

    The city of Worcester seeks qualified applicants for the position of Customer Service Representative for the Worcester 311 Customer Service Center in the Department of Emergency Communications and Management. Under the direction of the Director of 311, the position provides exemplary customer support primarily by answering calls at the Customer Service Call...


  • Worcester, United States Moxie Management Full time

    Here at Moxie Management, we are a rapidly growing Business Development firm specializing in individualized marketing and sales strategies to meet the needs of our clients. We are seeking a driven and professional entry-level Business Development Representative to assist our growing consumer base to assist in product inquiries, answering questions, and...


  • Worcester, United States Moxie Management Full time

    Entry Level Marketing Communications Specialist This past year has been one of our strongest yet, and we are looking to head into this next year with some loft goals set for ourselves. Moxie Management specializes in the world of communication; whether it is building relationships with our clientele, their customers, or within our internal team, we put...


  • Worcester, United States Indotronix International Corporation Full time

    Job Title: Customer Service Representative Location: 46 Main Street, Worcester County, Worcester, MA 01608Training period - 15daysWork days - Mon to Fri Onsite Operation Hours: M-F, 9:00 am - 5:00 pm EST client is looking for CSR agent who can speak good English or Bilingual in Spanish Description: Intelligent Citizen Services Onsite Contact Center Agent ...


  • Worcester, Massachusetts, United States Randstad USA Full time

    Randstad in partnership with The Hanover Insurance Group is actively seeking Claims Service Representatives to join their Claims Customer Service Center on a temp to perm basis, at their office in Worcester, MA. The Hanover Insurance Group is an industry leading property and casualty insurance company with over 160 years of rich history and tradition....


  • Worcester, United States KNF&T Staffing Full time

    Overall Responsibility: To deliver high quality customer service to doctors or doctor\'s office staff, members, community partners and plan sponsor representatives in a professional, respective and helpful manner. Process claims in a timely, accurate manner. Permanent position - \$50K with Benefits - Hybrid after training. Minimum of 2 days in office. Key...