Member Service Representative
3 months ago
We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations
But it all starts at the front desk - where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness.
What are you waiting for? APPLY TODAY
Essential Duties and Responsibilities
- Provide an exceptional customer service experience.
-Responsibilities include:
- Check members into the system.
- Take prospective members on tours then assist them with the new account sign-up process
- Facilitate needed updates to member's accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Detailed cleaning in all areas of the facility.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
- People with positive mental attitudes excel here
- Customer service background preferred.
- Punctuality and reliability is a must.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter commercial cleaning products during shift.
- Our team players and members are our top priority That's why we are following super-strict safety and cleaning protocols.
- Mask up All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates.
- Squeaky Clean We've always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19.
- Social Fitnessing We offer a touch-less check in for our members and promote keeping a safe distance between all.
- Need a day off? Full time employees have paid leave to take a break
-
Customer Service Representative
1 month ago
Wilson, North Carolina, United States Food Lion Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Front End team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide fast,...
-
Customer Service Representative
3 weeks ago
Wilson, North Carolina, United States Domino's Pizza LLC Full timeJoin Our Team as a Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our customers, ensuring their satisfaction and loyalty to our brand.Key...
-
Customer Service Representative
3 weeks ago
Wilson, North Carolina, United States Circle K Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.Key...
-
Customer Service Representative
2 weeks ago
Wilson, North Carolina, United States FYZICAL Therapy and Balance Centers Full timeJob SummaryFYZICAL Therapy and Balance Centers is seeking a highly skilled and compassionate Customer Service Representative to join our team. As the first point of contact for our patients, you will play a vital role in ensuring a positive and seamless experience for our clients.Key ResponsibilitiesManage patient scheduling and appointments, ensuring timely...
-
Customer Service Representative
2 weeks ago
Wilson, North Carolina, United States B & J Plumbing Heating and Air Conditioning Inc. Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at B&J Plumbing Heating and Air Conditioning Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our residential customers. You will be the primary point of contact...
-
Customer Service Representative
2 weeks ago
Wilson, North Carolina, United States City of Wilson North Carolina Full timeJob Summary:The City of Wilson, North Carolina is seeking a skilled Customer Service Representative - Technical Support to join our team. As a key member of our operations team, you will be responsible for monitoring broadband or utility networks and providing technical support to internal and external customers. Key Responsibilities:Monitor and troubleshoot...
-
Insurance Customer Service Representative
2 weeks ago
Wilson, North Carolina, United States Independent Insurance Agents of North Carolina Full timeJob SummaryWe are seeking a highly skilled and customer-focused Insurance Customer Service Representative to join our team. As a Personal Lines Account Manager, you will be responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism.Key ResponsibilitiesAnswer...
-
Customer Service Representative
2 weeks ago
Wilson, North Carolina, United States AVI Foodsystems Full timeAVI Foodsystems is a leading food service company seeking a skilled and enthusiastic team member to fill the role of Vending Attendant. As a key member of our team, you will be responsible for ensuring the smooth operation of our vending machines, providing excellent customer service, and maintaining a clean and safe working environment.Key...
-
Retail Sales Representative
3 weeks ago
Wilson, United States SAS Retail Services Full timeSAS Retail Services - JobID: PDX_ASI_B80CAA07-F2E9-4FCE-9C20-5CB12B0D3115 [Sales Associate / Team Member] As a Retail Sales Representative at SAS Retail Services, you'll: Develop and grow sales volume in your assigned territory through effective fact-based selling and relationship building; Effectively gain front end and main aisle presence of client brands;...
-
Customer Service Representative
5 days ago
Wilson, North Carolina, United States Harris Teeter Full timeKey Responsibilities:Deliver exceptional customer service by meeting and exceeding customer needs and expectations.Operate cash registers accurately and efficiently, handling customer transactions and managing cash and credit transactions.Provide various services at the customer service counter, including answering customer questions and resolving...
-
Customer Service Representative
3 weeks ago
Wilson, North Carolina, United States Harris Teeter Full timeHarris Teeter Job DescriptionWe are seeking a skilled Customer Service Clerk to join our team at Harris Teeter. As a key member of our store staff, you will be responsible for providing exceptional customer service, operating the cash register accurately and efficiently, and maintaining the security and control of all funds in the cash register.Key...
-
Fitness Center Representative
2 weeks ago
Wilson, North Carolina, United States Planet Fitness - Excel Fitness Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Fitness Center Representative. As a key member of our front desk team, you will be responsible for creating a positive member experience through exceptional customer service and cleanliness.Key ResponsibilitiesProvide exceptional customer service to members and...
-
Customer Service Representative
2 weeks ago
Wilson, North Carolina, United States Target Full timeBe a Part of Something BigAt Target, we're committed to making a difference in the lives of our guests. As a Guest Advocate, you'll play a key role in creating a welcoming and inclusive shopping experience for every guest, every time.Your Key Responsibilities:Provide exceptional customer service by greeting and engaging with guests in a friendly and genuine...
-
Customer Service Ambassador
5 days ago
Wilson, North Carolina, United States Family Dollar Full timeCustomer Service Representative Role at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer experiences. Your key responsibilities will include:Providing personalized assistance to customers in selecting merchandiseCompleting cash register transactions with accuracy and efficiencyAnswering questions and...
-
Customer Service Representative
6 days ago
Wilson, North Carolina, United States Handy Mart Full timeOverviewWe're a community-driven convenience store where customers find more than just snacks and fuel. They find a welcoming environment, helpful service, and a place that feels like home. As a key member of our team, you'll be responsible for maintaining a clean and inviting store, keeping shelves stocked, and ensuring a pleasant shopping experience for...
-
Restaurant Team Member
1 week ago
Wilson, Wisconsin, United States Loves Travel Stops & Country Store Full timeJob SummaryWe are seeking a highly motivated and customer-focused Restaurant Team Member to join our team at Loves Travel Stops & Country Stores. As a Restaurant Team Member, you will play a crucial role in delivering excellent customer service by providing efficient and friendly service in a fast-paced environment.Key ResponsibilitiesProvide general...
-
Customer Service Representative
2 weeks ago
Wilson, North Carolina, United States Handy Mart Full timeOverviewAt Handy Mart, we're more than just a convenience store - we're a community hub where customers find a welcoming atmosphere, helpful service, and a place that feels like home. As a key member of our team, you'll be responsible for keeping our shelves stocked, our coffee brewing, and our customers happy.Why Join Us?A Fun and Friendly Work Environment:...
-
Part-Time Sales Representative
4 weeks ago
Wilson, North Carolina, United States First Citizens Bank Full timeOverviewAre you a people person looking to make a difference in the lives of others? First Citizens Bank is seeking a Part-Time Sales Representative to join our branch team.ResponsibilitiesEngage customers in conversation to understand their banking needs and preferencesProcess transactions accurately and efficientlyProvide assistance with account servicing...
-
Automotive Service Technician
1 month ago
Wilson, North Carolina, United States Mr. Tire Auto Service Centers Full timeJob Title: Automotive General Service TechnicianAt Mr. Tire Auto Service Centers, we are seeking a highly skilled and motivated Automotive General Service Technician to join our team. As a key member of our service team, you will be responsible for performing maintenance services on guest vehicles, ensuring they are safe and reliable for...
-
Customer Service Representative
2 weeks ago
Wilson, North Carolina, United States Harris Teeter Full timeHarris Teeter **Job Summary:** As a Customer Service Clerk at Harris Teeter, you will be responsible for providing excellent customer service by satisfying customer needs and exceeding their expectations. **Key Responsibilities:** * Take excellent care of customers by satisfying their needs and exceeding their expectations * Accurately and efficiently...