Customer Service Ambassador

4 days ago


Wilson, North Carolina, United States Excel Fitness Full time
Excel Fitness is a dynamic Planet Fitness franchise group based in Austin, TX. We have grown from 16 locations in 2016 to over 80 locations in 6 states. Our growth offers opportunities for professional development and career advancement.

As a Member Service Representative, you will play a vital role in creating a positive member experience through exceptional customer service and cleanliness. This includes checking members into the system, providing tours, and facilitating account updates. You will also respond to member inquiries and concerns in a timely manner. Additionally, you will be responsible for maintaining the facility's cleanliness and adhering to our strict safety and cleaning protocols.

This is an excellent opportunity for individuals who possess exceptional customer service skills, are punctual and reliable, and can work well in a team environment. If you are a motivated and enthusiastic individual who enjoys working with people, we encourage you to apply. The estimated salary range for this position is between $42,000 - $100,000 annually, depending on location and experience.
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