Customer Service Representative

6 days ago


Wilson, United States B & J Plumbing Heating and Air Conditioning Inc. Full time
NOW HIRING Customer Service Representatives

We are looking to hire a Customer service representative to join our residential plumbing heating and air conditioning company. In order to be a successful CSR, you must be able to able to navigate a multi-line phone system. The primary job duties are outbound calling as well as inbound calls. Must be able to communicate effectively with customers and remain empathetic to incoming situations. Must be able to work as a team player and be dependable. A friendly upbeat tone is essential. Outbound cold calling experience is a must.

Wilson, NC 27896
Full-Time Position


Why Join Us
  • Pay Range: $21,000 to $28,000 per year based on experience
  • 100% insurance premiums paid for Medical, Dental, Vision and Disability with reasonable co-pay and deductible plans
  • Company iPhone
  • Paid Training from In-House and Outside Sources
  • Paid Holidays and Vacation
  • 401K after 1 year
Qualifications
  • Computer and typing skills
  • Great communication skills
  • Pass criminal background check and drug testing (pre-hire and random)
  • Phone answering and customer service skills
  • Willing to work limited after hours phone answering as well as occasional after-hours outbound calling
  • Must have good math, English, reading, writing, and communication skills
  • Bilingual preferred

About Us
You're in the right place if you are looking for the most employee and customer focused HVAC and plumbing jobs in eastern North Carolina. Our priority is happy employees and great customer service We are a locally owned and operated service and replacement business for heating, air conditioning and plumbing.

B&J Plumbing Heating and Air Conditioning has been servicing the needs of Wilson, Rocky Mount, Goldsboro and other nearby homeowners for over 40 years. B&J is always seeking professional, customer-focused service people to help serve our large and rapidly expanding customer base. If you're looking for a company that wants you to learn, grow, succeed and live the same quality lifestyle as the customers we serve, let's talk

We are a family owned and operated company that throughout our four decades of business, has maintained an excellent reputation with our customers, suppliers, code enforcement authorities, employees and their families. Since 2008 an independent nationwide study of customer and employee satisfaction has consistently ranked B&J as one of the TOP 10 plumbing, heating and air conditioning service companies in the nation

In an industry often plagued by overworked and underpaid people, we provide job opportunities that allow our employees to live a comfortable lifestyle. We make it possible for our people to be able to own their own homes, take great vacations, send their kids to college and retire in comfort. It is our commitment to every employee at B&J Plumbing Heating and Air Conditioning.

  • Wilson, North Carolina, United States Food Lion Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Front End team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide fast,...


  • Wilson, North Carolina, United States B & J Plumbing Heating and Air Conditioning Inc. Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at B&J Plumbing Heating and Air Conditioning Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our residential customers. You will be the primary point of contact...


  • Wilson, North Carolina, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.Key...


  • Wilson, North Carolina, United States Domino's Pizza LLC Full time

    Join Our Team as a Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our customers, ensuring their satisfaction and loyalty to our brand.Key...


  • Wilson, North Carolina, United States FYZICAL Therapy and Balance Centers Full time

    Job SummaryFYZICAL Therapy and Balance Centers is seeking a highly skilled and compassionate Customer Service Representative to join our team. As the first point of contact for our patients, you will play a vital role in ensuring a positive and seamless experience for our clients.Key ResponsibilitiesManage patient scheduling and appointments, ensuring timely...


  • Wilson, North Carolina, United States Independent Insurance Agents of North Carolina Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Insurance Customer Service Representative to join our team. As a Personal Lines Account Manager, you will be responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism.Key ResponsibilitiesAnswer...


  • Wilson, North Carolina, United States City of Wilson North Carolina Full time

    Job Summary:The City of Wilson, North Carolina is seeking a skilled Customer Service Representative - Technical Support to join our team. As a key member of our operations team, you will be responsible for monitoring broadband or utility networks and providing technical support to internal and external customers. Key Responsibilities:Monitor and troubleshoot...


  • Wilson, North Carolina, United States Harris Teeter Full time

    Harris Teeter **Job Summary:** As a Customer Service Clerk at Harris Teeter, you will be responsible for providing excellent customer service by satisfying customer needs and exceeding their expectations. **Key Responsibilities:** * Take excellent care of customers by satisfying their needs and exceeding their expectations * Accurately and efficiently...


  • Wilson, North Carolina, United States Harris Teeter Full time

    Key Responsibilities:Deliver exceptional customer service by meeting and exceeding customer needs and expectations.Operate cash registers accurately and efficiently, handling customer transactions and managing cash and credit transactions.Provide various services at the customer service counter, including answering customer questions and resolving...


  • Wilson, North Carolina, United States Harris Teeter Full time

    Harris Teeter Job DescriptionWe are seeking a skilled Customer Service Clerk to join our team at Harris Teeter. As a key member of our store staff, you will be responsible for providing exceptional customer service, operating the cash register accurately and efficiently, and maintaining the security and control of all funds in the cash register.Key...


  • Wilson, North Carolina, United States Family Dollar Full time

    Customer Service Representative Job DescriptionAs a Customer Service Representative at Family Dollar, you will be responsible for providing exceptional service to customers. Your primary goal will be to ensure that every customer leaves the store satisfied with their shopping experience.Key Responsibilities:Greet customers and assist them with selecting...


  • Wilson, Wisconsin, United States Kwik Trip Full time

    About Kwik TripKwik Trip is a family-owned company that has been serving its guests and coworkers since 1965. We are dedicated to providing an exceptional customer experience in clean, state-of-the-art facilities.Job SummaryWe are seeking energetic and outgoing individuals to join our Food/Guest Service team. As a Food/Guest Service coworker, you will be...


  • Wilson, Wisconsin, United States Kwik Trip Full time

    About Kwik TripKwik Trip is a family-owned company that has been serving its guests and coworkers since 1965. We are dedicated to providing an exceptional customer experience in clean, state-of-the-art facilities.Job SummaryWe are seeking energetic, outgoing, and positive individuals to join our Food/Guest Service team. As a Food/Guest Service coworker, you...


  • Wilson, North Carolina, United States Handy Mart Full time

    OverviewWe're a community-driven convenience store where customers find more than just snacks and fuel. They find a welcoming environment, helpful service, and a place that feels like home. As a key member of our team, you'll be responsible for maintaining a clean and inviting store, keeping shelves stocked, and ensuring a pleasant shopping experience for...


  • Wilson, North Carolina, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer experiences. Your key responsibilities will include:Providing personalized assistance to customers in selecting merchandiseCompleting cash register transactions with accuracy and efficiencyAnswering questions and...


  • Wilson, North Carolina, United States AVI Foodsystems Full time

    AVI Foodsystems is a leading food service company seeking a skilled and enthusiastic team member to fill the role of Vending Attendant. As a key member of our team, you will be responsible for ensuring the smooth operation of our vending machines, providing excellent customer service, and maintaining a clean and safe working environment.Key...


  • Wilson, North Carolina, United States Handy Mart Full time

    OverviewAt Handy Mart, we're more than just a convenience store - we're a community hub where customers find a welcoming atmosphere, helpful service, and a place that feels like home. As a key member of our team, you'll be responsible for keeping our shelves stocked, our coffee brewing, and our customers happy.Why Join Us?A Fun and Friendly Work Environment:...


  • Wilson, North Carolina, United States Target Full time

    Be a Part of Something BigAt Target, we're committed to making a difference in the lives of our guests. As a Guest Advocate, you'll play a key role in creating a welcoming and inclusive shopping experience for every guest, every time.Your Key Responsibilities:Provide exceptional customer service by greeting and engaging with guests in a friendly and genuine...


  • Wilson, North Carolina, United States GPM Investments Full time

    Sales Floor Associate**Overview**As a Sales Floor Associate at GPM Investments, you will be the face of our store, providing exceptional customer service and ensuring a positive shopping experience for our customers. You will be responsible for maintaining a clean and organized store environment, including restocking shelves, cleaning the sales floor, and...


  • Wilson, North Carolina, United States Lee Chrysler Full time

    Job DescriptionAt Lee Chrysler, we're committed to delivering exceptional customer experiences. As a Service Advisor, you'll play a vital role in ensuring our customers receive the highest level of service and support.We're looking for a highly motivated and customer-focused individual who is passionate about cars and people. If you're a team player with...