Patient Service Representative

7 days ago


Austin, United States US Radiology Specialists Full time

US Radiology is one of the largest and most progressive radiology groups in the country. Our mission is to make the best of radiology better to improve lives. With over 5,000 team members and 180+ outpatient imaging centers across 14 states, our team conducts nearly 8 million studies annually. US Radiology is a partnership of leading sub-specialized radiology groups, high-quality imaging centers and health systems built around a commitment to best-in-class clinical excellence, operations, infrastructure, and state-of-the-art technology.Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative to help support our Northwest location in Austin, TX.Shift: Monday - Friday (8am - 5pm)Benefits:We offer a PREMIUM base pay, shift differential, MONTHLY bonus opportunities, and an excellent benefits program. You will share in the Touchstone Medical Imaging mission to make radiology better to improve lives. We offer a comprehensive benefits program including:Monthly Bonus OpportunitiesMedical / Dental / Vision / Life / Pharmacy Plans401(k) with Employer ContributionPaid Short-Term DisabilityPaid Vacation TimePTO Accrual Beginning Day 1Colleague Referral Bonus ProgramDuties & Responsibilities:Schedule Patients for Diagnostic Exams and ProceduresAssist with Authorization and VerificationsChecking In / Out PatientsAnswering Multiple Phone LinesProvide Accurate and Complete Information to Billing OfficeInsurance VerificationEnsure Accuracy of Patient Data Entered Into SystemProcess Requests and Filing of Patient RecordsRequirements:1-4 Years Experience in Medical Office Setting or HospitalExperience in Authorizations and Insurance Verification is a plusAbility to Handle Heavy Patient VolumeStrong Customer Service and Computer SkillsAbility to Multi-TaskBilingual is a plusAbout Us:Touchstone Medical Imaging, LLC is a leading provider of diagnostic imaging services in the United States. With offices in Plano, TX, Touchstone owns and operates diagnostic imaging facilities nationwide. The imaging facilities provide a wide range of imaging services in a comfortable, service-oriented outpatient environment.The Touchstone philosophy is to bring together state of the art equipment, the most qualified radiologists in the community, and superior customer service for the referring physicians, patient, and payors to provide the best in outpatient radiology. We are well known for our uncompromising commitment to patient care provided in a warm, caring atmosphere, and a strong belief that quality diagnostic imaging and excellence in service results in cost effective medical care. #TMICTXAU.S. Radiology Specialists is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.



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