Part-Time Patient Services Representative

2 months ago


Austin, United States People's Community Clinic Full time

Overview:

Help coordinate the flow of patients through the front office in a manner that reflects superior customer service and ensures timely patient care.

The starting range for this position is $15.00 - $17.50 hourly.

This is a Part- Time position working 20 hours per week.

Responsibilities:
  • Greet patients promptly upon their arrival to the clinic utilizing excellent customer service
  • Complete entire check in process as patients arrive in a timely, efficient manner
  • Thoroughly review and update patient demographics, income, insurance and sliding fee as indicated
  • Ensure patient is screened by financial counselors if applicable
  • Effectively manage patient flow through the check in process and monitor daily appointment schedules
  • Communicate effectively with back office support staff and other departments
  • Function well as a team with the flexibility to adapt to daily changes in routine or assignments
  • Monitor wait times in the waiting area and communicate delays to the patient and clinical staff
  • Manage late arriving patients per policy and no-show appointments as appropriate
  • Collect co-pay and accurately reconcile daily cash
  • Complete entire check out process for patient visits; collect fee tickets and enter all charges
  • Serve as cashier; collect payment and set up payment plan per policy
  • Schedule follow-up appointments as indicated


Qualifications:

Education: High School Diploma/GED

Experience:

  • Minimum two years' experience working in a physicians office or healthcare facility
  • Experience with medical billing preferred

Certificate/License: None

Knowledge, Skills, and Abilities:

  • Bilingual in English/Spanish preferred
  • Exceptional customer service skills
  • Ability to interact successfully with people from a variety of backgrounds and abilities
  • Basic computer literacy, including working with databases
  • Working knowledge of electronic medical records and practice management systems
  • Ability to multi-task in a high change environment

Our Benefits Include:

  • 18 PTO days per year & 11 paid holidays
  • Major Medical Health Insurance Coverage. Most employees experience $0 in out-of-pocket medical expenses.
  • Dental & Vision
  • Flexible Spending Accounts
  • Employer paid Life Insurance
  • Employer paid Short-Term and Long-Term Disability
  • Annual Training
  • 403(b) with 4% employer matching

Peoples Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity or sex stereotyping.

We want you to do your best throughout the interview process. CLICK HERE to learn more about how to prepare.



  • Austin, United States United Airlines Full time

    . Customer Service Representative . Starting pay of $19.07 per hour with competitive benefits that let you see the world: . There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline Customer Service Representative, Customer Service, Part-Time, Representative, Travel, Retail


  • Austin, United States L.K. Jordan & Associates Full time

    Patient Services Representative in N. Austin Near Louis Henna and I-35! Full-Time Temp to Hire $18/hr. Monday - Thursday 8 AM 5 PM (1/2 hr. lunches) Friday 8 AM - 2 PM (no lunch and leave early) This position will be working directly with patients Patient Services, Representative, Patient, Healthcare, Staffing


  • Austin, United States Austin Gastro Full time

    Our North Austin medical office is in need of an additional Patient Service Representative. Our team is made up of individuals that work together to make sure each patient receives proper care and attention. If you believe in providing excellent customer service and like a fast paced, yet compassionate environment, we would love to talk with you about...


  • Austin, Texas, United States Compass Group USA Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Compass Group USA. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining a clean and organized work environment.Key ResponsibilitiesProvide...


  • Austin, United States Solis Mammography Full time

    Patient Service Representative Looking to elevate your career? Join us! Location: Austin, TX Hours: M-F 8am - 5pm Here is what you will need: High School diploma; Two years of healthcare registration or customer service experience preferred; Basic knowledge of cash handling; Basic knowledge of medical terminology preferred; Ability to read,...


  • Austin, United States Solis Mammography Full time

    Patient Service Representative Looking to elevate your career? Join us! Location: Austin, TX Hours: M-F 8am - 5pm Here is what you will need: High School diploma; Two years of healthcare registration or customer service experience preferred; Basic knowledge of cash handling; Basic knowledge of medical terminology preferred; Ability to read,...


  • Austin, Texas, United States US Radiology Specialists Full time

    About the RoleWe are seeking a highly skilled and patient-focused professional to join our team as a Patient Service Representative at our Northwest location in Austin, TX.Key ResponsibilitiesSchedule patients for diagnostic exams and procedures with precision and attention to detail.Assist with authorization and verification processes to ensure seamless...


  • Austin, United States Radiology Full time

    Posted Monday, August 19, 2024 at 5:00 AM Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative to help support our Northwest location in Austin, TX . Benefits: We offer a PREMIUM base pay, shift differential, MONTHLY bonus opportunities, and an excellent benefits...


  • Austin, United States Urology America, MSO Full time

    At Urology Austin, our mission is committed to improving the lives of patients and their families through compassionate, quality, and ethical care.In choosing a career with Urology Austin, you are choosing to improve the lives of patients and their families through a collaborative team-driven approach in an innovative, quality-driven, community-based...


  • Austin, United States Touchstone Medical Imaging, LLC Full time

    Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative to help support our Northwest location in Austin, TX. Benefits: We offer a PREMIUM base pay, shift differential, MONTHLY bonus opportunities, and an excellent benefits program. You will share in the Touchstone...


  • Austin, United States Texas Oncology Full time

    Overview: The US Oncology Network is looking for a Patient Services Representative to join our team at Texas Oncology!This position will support the Medical Oncology Department at our 4101 James Casey Street #100 location in Austin, Texas. Typical work week is Monday through Friday 8:30a - 5:00p. Note from Hiring Manager: Come join our team that is...


  • Austin, United States Urology Austin Full time

    At Urology Austin , our mission is committed to improving the lives of patients and their families through compassionate, quality, and ethical care. In choosing a career with Urology Austin , you are choosing to improve the lives of patients and their families through a collaborative team-driven approach in an innovative, quality-driven, community-based...


  • Austin, United States eMDs Full time

    Summary of JobA Patient Services Representative's goal is to assist the patients of Revenue Cycle clients in understanding and settling their patient balances. Essential Duties and Responsibilities•Professionalism o Follows all company policies as defined by eMDs leadership and the HR department.o Follows the direction, guidance, processes, and policies as...


  • Austin, United States US Radiology Specialists Full time

    Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative to help support our Northwest location in Austin, TX. Benefits: We offer a PREMIUM base pay, shift differential, MONTHLY bonus opportunities, and an excellent benefits program. You will share in the Touchstone...


  • Austin, United States Austin Gastro Full time

    We are currently searching for Patient Service Representatives with experience to join our South Austin team. These positions will require travel between our South and West Austin offices. You will receive medical, dental, vision, life and disability coverages along with generous paid time off, paid holidays and excellent retirement benefits. We also have...


  • Austin, United States Urology America, MSO Full time

    At Urology Austin, our mission is committed to improving the lives of patients and their families through compassionate, quality, and ethical care. In choosing a career with Urology Austin, you are choosing to improve the lives of patients and their families through a collaborative team-driven approach in an innovative, quality-driven, community-based...


  • Austin, United States Urology America, MSO Full time

    Job DescriptionJob DescriptionAt Urology Austin, our mission is committed to improving the lives of patients and their families through compassionate, quality, and ethical care.In choosing a career with Urology Austin, you are choosing to improve the lives of patients and their families through a collaborative team-driven approach in an innovative,...


  • Austin, United States Urology America, MSO Full time

    Job DescriptionJob DescriptionAt Urology Austin, our mission is committed to improving the lives of patients and their families through compassionate, quality, and ethical care.In choosing a career with Urology Austin, you are choosing to improve the lives of patients and their families through a collaborative team-driven approach in an innovative,...


  • Austin, United States eMDs Full time

    Summary of Job A Patient Services Representative's goal is to assist the patients of Revenue Cycle clients in understanding and settling their patient balances. Essential Duties and Responsibilities •Professionalism o Follows all company policies as defined by eMDs leadership and the HR department. o Follows the direction, guidance, processes, and...


  • Austin, United States Methodist Le Bonheur Healthcare Full time

    DescriptionThis position is incentive eligible.Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Patient Representative today with CareNow. Benefits CareNow, offers a total rewards package that supports the...