Service Desk Coordinator
4 weeks ago
About the job Service Desk Coordinator (Remote)
Essential Functions:
Functions as the part of the Districts IT Service Desk team assisting end users to perform troubleshooting and resolution of computer equipment and desktop software problems as they occur.
Documents all reported system problems for the purpose of submitting statistical report. Uses existing Service Desk Software to record and report information such as time of first response, timing of escalations, time of final resolution, and time of problem follow up.
Determines problems that can be resolved immediately and personally or directs problems to the appropriate entities for resolution.
Coordinates with those to whom the problem has escalated to ensure expedience in addressing and resolving the problem.
Ensures daily distribution of summary reports to department staff that outlines problems currently unresolved.
Assists with software license agreements and monitors their distribution.
Monitors computer room environment to ensure servers are kept functional and reports all problems to supervisor.
Maintains security access as requested via User Registration Forms.
Maintains security forms and inventory of hardware and software and their related assets tracking.
Installs new hardware and software when necessary.
Coordinates printer troubleshooting.
Daily replaces tapes in weekly backup cycle.
Coordinates offsite storage and retrieval of backup tapes.
Performs various special projects as directed.
Emergency duty may be required of the incumbent that includes working in Red Cross shelters or to perform other emergency duties including, but not limited to, responses to threats or disasters, man-made or natural.
Education:
High School diploma or G.E.D. required. Associate's degree with coursework emphasis in computer science, information systems, or closely related field preferred.
Experience:
One (1) to three (3) years progressively responsible experience in supporting and troubleshooting applications as well as end user needs required.
Certification:
A+ certification preferred.
Licensure:
Valid Florida Driver's License required.
Training:
MCP, A+, Network+ training preferred.
#J-18808-Ljbffr
-
Service Desk Coordinator
7 days ago
West Palm Beach, United States Vets Hired Full timeAbout the job Service Desk Coordinator (Remote) Essential Functions: Functions as the part of the Districts IT Service Desk team assisting end users to perform troubleshooting and resolution of computer equipment and desktop software problems as they occur. Documents all reported system problems for the purpose of submitting statistical report. Uses...
-
Service Desk Coordinator
7 days ago
West Palm Beach, United States Vets Hired Full timeAbout the job Service Desk Coordinator (Remote) Essential Functions: Functions as the part of the Districts IT Service Desk team assisting end users to perform troubleshooting and resolution of computer equipment and desktop software problems as they occur. Documents all reported system problems for the purpose of submitting statistical report. Uses...
-
West Palm Beach, United States RELIVE Health Wellington Full timeJob DescriptionJob DescriptionBenefits/PerksGrowth OpportunitiesService Benefits - Varying per LocationCompany OverviewRELIVE is the premier health and wellness center in the country where we focus on the client first to create personalized wellness solutions for unmatched results. We skip the short-term fix and help our clients take charge of their lives so...
-
Front Desk Associate
1 month ago
West Palm Beach, Florida, United States Department Of The Navy Full timeSummary Incumbent will be responsible for front desk services including but not limited to check in, check out, facilitate room transfers and process guest service requests. Provide specific information on tourist attractions in the immediate area. Type a variety of material from clean copy or a rough draft. Maintain an established set of office files....
-
Service Coordinator
2 weeks ago
West Palm Beach, United States PrideStaff Full timeService CoordinatorDirect Hire *** HIRING IMMEDIATELY ** - Full timeOffice Hours: 8:30 AM - 5:00 PMSalary: $23/hr.To manage and coordinate the activities of the technicians and customers. Ensuring customer satisfaction and loyalty by managing all aspects of service delivery, including scheduling, dispatching and resolving service-related issues.Principal...
-
Service Coordinator
4 days ago
West Palm Beach, United States PrideStaff Full timeService Coordinator Direct Hire *** HIRING IMMEDIATELY ** - Full timeOffice Hours: 8:30 AM - 5:00 PM Salary: $23/hr. To manage and coordinate the activities of the technicians and customers. Ensuring customer satisfaction and loyalty by managing all aspects of service delivery, including scheduling, dispatching and resolving service-related issues. Principal...
-
Support Desk
4 days ago
Palm Beach, United States The Breakers Palm Beach FL Full timeWe are seeking a Support Desk Specialist within our Technology Services team to provide technical assistance and support for computer systems, hardware, and software to our users. This entry-level position involves solving problems, fulfilling service requests, and following standard operating procedures. Responsibilities: - Receive, manage, and prioritize...
-
Front Desk Administrator
2 days ago
West Palm Beach, United States Digital Resource Full timeJob DescriptionJob DescriptionAre you a people person with a passion for providing exceptional customer service? Join our dynamic team at Digital Resource, a fast-paced digital marketing agency in downtown West Palm Beach, FL. We're seeking an energetic and friendly Front Desk Administrator to be the welcoming face of our company.At Digital Resource, we...
-
Front Desk Administrator
2 days ago
West Palm Beach, United States Digital Resource Full timeAre you a people person with a passion for providing exceptional customer service? Join our dynamic team at Digital Resource, a fast-paced digital marketing agency in downtown West Palm Beach, FL. We're seeking an energetic and friendly Front Desk Administrator to be the welcoming face of our company.At Digital Resource, we believe in providing our clients...
-
Resident Services Coordinator
2 weeks ago
West Palm Beach, United States RAINBOW HOUSING ASSISTANCE CORP Full timeJob DescriptionJob DescriptionDescription:We are growing! Come and join our Rainbow Team.Monday through Friday - 8 am to 5 pmFULL TIMEProficiency in both written and spoken Spanish is required.Se requiere dominio del español tanto escrito como habladoThe Resident Services Coordinator needs to be motivated, energized, self-starter, organized, passionate,...
-
Front Desk Clerk
1 month ago
West Palm Beach, United States Daily Management Inc Full timeJob DescriptionJob Description SIGN ON BONUS AT TIME OF HIRE!Daily Management, Inc. Vacation Village Resorts Palm Beach Shores Resort is a property/Timeshare Resort/Hotel management company that nationwide offers its guests the comfort and amenities they long for. We provide World class sporting and recreational opportunities, entertainment, shopping and a...
-
Scheduling Coordinator
1 month ago
West Palm Beach, United States At Your Service Windows & Doors LLC Full timeJob DescriptionJob DescriptionWe are a busy & growing window & door company located in Lake Worth & looking for a service coordinator to join our team. Position is full time Monday-Friday 8-5. Duties include but are not limited to answering phones, scheduling appointments, & coordination of our service schedule. Experience in the construction industry is a...
-
Receptionist Front Desk
5 days ago
Palm Beach Gardens, United States Palm Beach Center for Periodontics & Implant Dentistry Full timeJob DescriptionJob DescriptionWe are seeking an organized, self motivated & detail oriented SUPERSTAR Front Desk Receptionist in our established boutique practice.Our goal is to provide warm and exceptional treatment to our patients. The position responsibilities include scheduling/answering phones, insurance verification/claims, presenting/coordinating...
-
Front Desk Assistant
2 days ago
West Palm Beach, United States Primestones Granite Full timeJob DescriptionJob DescriptionQualifications:Customer Service: 1 year (preferred)Education: High school or equivalent (preferred)Spanish is a plusPrimestones is a premier stone provider in South Florida. We have three locations: Miami, West Palm Beach, and Deerfield Beach. We are looking for a Front Desk Assistant for our Deerfield Beach location for a...
-
Dealership Service Coordinator
9 hours ago
West Palm Beach, United States NextWave Resources Full timeService Coordinator (6 month contract-to-hire) $24-25 an hour pay Description: Works with Customers and Field Service Mechanics to identify required maintenance. Dispatches field technicians to appropriate client locations. Advises customers on necessary/suggested services. Computes cost of replacement parts and labor to restore lift trucks to condition...
-
Dealership Service Coordinator
2 days ago
West Palm Beach, United States NextWave Resources Full timeService Coordinator(6 month contract-to-hire)$24-25 an hour payDescription:Works with Customers and Field Service Mechanics to identify required maintenance.Dispatches field technicians to appropriate client locations.Advises customers on necessary/suggested services.Computes cost of replacement parts and labor to restore lift trucks to condition specified...
-
Dealership Service Coordinator
1 day ago
West Palm Beach, United States NextWave Resources Full timeService Coordinator(6 month contract-to-hire)$24-25 an hour payDescription:Works with Customers and Field Service Mechanics to identify required maintenance.Dispatches field technicians to appropriate client locations.Advises customers on necessary/suggested services.Computes cost of replacement parts and labor to restore lift trucks to condition specified...
-
Dealership Service Coordinator
2 days ago
West Palm Beach, United States NextWave Resources Full timeService Coordinator(6 month contract-to-hire)$24-25 an hour payDescription:Works with Customers and Field Service Mechanics to identify required maintenance.Dispatches field technicians to appropriate client locations.Advises customers on necessary/suggested services.Computes cost of replacement parts and labor to restore lift trucks to condition specified...
-
Police Services Coordinator
7 days ago
West Palm Beach, United States Vets Hired Full timeAbout the job Police Services Coordinator ESSENTIAL JOB FUNCTIONS:The following list of essential job functions is not exclusive or all-inclusive. Other duties may be required and assigned.Provide and assist customer service to the public, in person or by telephone, as requested and direct persons to appropriate person or division when needed.Provides and...
-
Front Desk Agent
2 days ago
Palm Beach, United States Rock Palm Beach Services Llc Full timeJob DescriptionJob DescriptionReports To: General ManagerResponsibilities:Assist guests and residents with any needs in a professional, organized, and timely manner. Communicates guests feedback and needs to the appropriate departments. Understands the importance of providing all guests with hotel service standards.Physical Requirements:Must be able to stand...