Front Desk Agent
2 weeks ago
Reports To: General Manager
Responsibilities:
Assist guests and residents with any needs in a professional, organized, and timely manner. Communicates guests feedback and needs to the appropriate departments. Understands the importance of providing all guests with hotel service standards.
Physical Requirements:
Must be able to stand for long periods of time.
Job Functions:
- Completes daily duties and checklist to ensure the front desk operates smoothly.
- Manages the front desk operation during the am, pm and overnight shifts as assigned.
- Assists guests and residents with their requests in an appropriate manner.
- Handles any complaints in a positive manner.
- Knows when to communicate guest and resident needs to the Manager on duty.
- Make decisions that benefit the hotel, residence and its guests.
- Understands and uses hotels policies and procedures for reservations, check in’s, checks outs, Concierge services, and any other guest interaction.
- Understands how a hotel and all the hotels departments operate.
- Is able to work with a variety of people without any problems.
- Is friendly and courteous towards guests, residents and peers.
- Has a pleasant speaking voice.
- Has a flexible schedule and understands the importance of being here when scheduled since we are a 24 hour business.
- Is able to anticipate guest and resident needs.
- Makes hotel reservations and notes special details.
- Takes incoming calls and assists guests.
- Provides guests with accurate facility information.
- Handles Concierge duties as assigned
- Gives proper pass on details during shift change.
- Monitors hotel room key inventory. Ensures we get all keys back at check out.
- Maintain all front desk logs for back up purposes.
- Keeps front desk area cleaned and organized.
- Other duties as assigned
Job Requirements:
- Computer Skills
- Ability to work, am, pm and overnight shifts as assigned
- Multi task and fast learner ability
- Flexible
- Detail Oriented
Job Type: Part-time
Pay: From $16.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- On call
- Weekends as needed
Work setting:
- In-person
Work Location: In person
-
Front Desk Agent
1 month ago
Palm Beach, United States Highgate Hotels Full timeThe Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Answer inquires from g Front Desk, Agent, Hotel, Office Agent, Operations
-
Front Desk Agent
3 days ago
Palm Desert, United States Kalthia Group Hotels Full timeWe are looking to hire an upbeat Front Desk agent to assist with checking guests in and out of our establishment. The Night Front Desk Agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel...
-
Front Desk Agent
4 weeks ago
Palm Beach Gardens, United States Crescent Hotels & Resorts Full timeA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Service Agent, Front Desk, Guest Service, Processing, Hotel
-
Front Desk Agent
3 weeks ago
Miramar Beach, United States Highgate Hotels, Inc. Full timeThe Hotel Effie Front Desk Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Greet and w Front Desk, Agent, Hotel, Operations
-
Front Desk Agent
5 days ago
Panama City Beach, United States Krishna Ventures LLC Full time $14 - $16The Sleep inn & Suites & Wingate by Wyndham are looking to hire an energetic Front Desk Agent to assist with checking guests in and out of our establishment. The Front Desk Agent will assist guests with inquiries, problems, and complaints. The Front Desk Agent will be responsible for receiving guests’ payments and for balancing the cash at end of shift....
-
Front Desk Agent
2 weeks ago
Palm Springs, United States Desert Sun Resort Full timeJob Summary: We are seeking a friendly and professional Front Desk Agent to join our hospitality team. As a Front Desk Agent, you will be the first point of contact for our guests and provide exceptional customer service throughout their stay. Your role will involve managing guest inquiries, reservations, and ensuring a smooth check-in and check-out...
-
Front Desk Agent
4 weeks ago
Virginia Beach, United States Highgate Hotels, Inc. Full timeThe Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Answer inquires from g Front Desk, Agent, Hotel, Office Agent, Operations
-
Front Desk Agent
6 days ago
West Palm Beach, Florida, United States Delta Hotel by Marriott West Palm Beach Full timeDriftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is...
-
Front Desk Agent
1 month ago
Miami Beach, United States Eskipe Investment Full timeJob DescriptionJob Description We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer...
-
Front Desk Agent
4 weeks ago
Miami Beach, United States FirstService Full timeOf Role:? Front Desk associates are the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of o Front Desk, Agent, Hotel, Property Management
-
Front Desk Agent
1 month ago
Myrtle Beach, United States The Good Hospitality LLC Sleep Inn Full timeJob DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCareer Advancement OpportunitiesCompetitive CompensationJob SummaryWe are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments....
-
Overnight Front Desk Agent
4 weeks ago
Myrtle Beach, United States Westgate Resorts & Spa Full timeAs an Overnight Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention Front Desk, Agent, Overnight, Customer Service, Reservations, Hotel
-
Front Desk Agent
2 days ago
Solana Beach, United States Holiday Inn Express & Suites Solana Beach Del Mar Full time**About us** Holiday Inn Express & Suites Solana Beach Del Mar is a small business in Solana Beach, CA. We are professional, customer-centric and supportive. Our work environment includes: - Modern office setting - On-the-job training Front Desk Agent **Duties**: - Greet and welcome guests as they arrive at the hotel - Check-in and check-out guests...
-
Front Desk Agent
4 weeks ago
Deerfield Beach, United States Hilton Hotels & Resorts Full timeAs a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be Agent, Front Desk, Guest Service, Hospitality
-
Front Desk Agent>
4 weeks ago
Miami Beach, United States Davidson Hospitality Group Full timeDavidson Hospitality Group - 8837 [Guest Service / Concierge] As a Front Desk Agent at Davidson Hospitality Group, you'll: Greet and welcome guests with a warm and friendly attitude; Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail; Provide information about hotel facilities, services, and local attractions;...
-
Front Desk Agent
1 month ago
Deerfield Beach, United States Hilton Hotels & Resorts Full timeAs a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be Agent, Front Desk, Guest Service, Hospitality
-
Front Desk Agent
2 days ago
Miami Beach, United States Shelborne South Beach Full time** Front Desk Agent** Location * Summary * Description * Skills Summary **Front Desk Agent** Salary $15 / Hour Schedule Full Time Experience Minimum 1 year of experience Location Category Hotel **Front Desk Agent** Description As a Front Desk Agent you will be responsible for the day to day shift operations at the Front Desk, completing daily tasks and...
-
Front Desk Agent
2 weeks ago
Fort Walton Beach, United States Performance Personnel Services of Pensacola Full timeJob Description The Front Desk Agent is responsible for checking hotel guests in and out of their rooms. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to...
-
Front Desk Agent
1 week ago
Fort Walton Beach, United States Performance Personnel Services of Pensacola Full timeJob Description The Front Desk Agent is responsible for checking hotel guests in and out of their rooms. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to...
-
Front Desk Agent
2 months ago
Palm Springs, United States Trixie Motel Full timeJob DescriptionJob DescriptionSalary: $18-20We are seeking a friendly, organized, and service-oriented Front Desk Agent to join our team at Trixie Motel. As the first point of contact for our guests, the Front Desk Agent plays a crucial role in ensuring an exceptional guest experience from the moment they walk through our doors. This position is responsible...