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Parts Advisor

3 months ago

Carson City, United States MICHAEL HOHL AUTOMOTIVE Full time

At Michael Hohl Automotive Group, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities, and progressive culture. We love to develop our employees and promote from within. A Northern Nevada automotive mainstay since 1984, Michael Hohl Automotive Group is made up of Michael Hohl Automotive Group GM/Cadillac/Buick/Chevrolet, Michael Hohl Honda, Michael Hohl Automotive Group Subaru, Battle Born Harley Davidson and the Michael Hohl Automotive Group RV Center.

Benefits

  • Medical, Dental & Vision Insurance
  • Compensation $15 - $18 / hour
  • 401K Plan
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Discounts on products and services
  • Above average industry pay
Responsibilities
  • Oversee the parts sales process from start to finish.
  • Communicate with staff and customers in a friendly and professional manner.
  • Converse effectively/efficiently regarding customer parts status.
  • Read and understand the parts catalog when looking up and speaking to specific parts.
  • Answer phone calls, provide price quotes and other information to customers.
  • Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
  • Provide high level service to both internal and external customers.
  • Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
  • Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
  • Make sure all internal requests for parts are billed on service repair order.
  • Receive payment from retail customers or obtains credit authorization.
Qualifications
  • High School Diploma or equivalent and prior auto parts sales experience (preferred)
  • Eager to improve in a dynamic work environment
  • Strong interpersonal and time management skills
  • Ability to read/interpret safety and maintenance documents
  • Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
  • Valid driver's license and clean driving record
  • Background check and drug test.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.