Front Desk Agent

2 weeks ago

Sandusky, United States Great Wolf Lodge Full time

Job Description Pay: $15.50 per hour At Great Wolf, our Front Desk Agent ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Many times as the first point of contact the Front Desk Agent helps create a positive first impression of our resort. Hiring immediately with full-time, part-time, and flexible scheduling Join our Pack: Grow your career : A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels Great Perks : Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives Learn While You Earn : Gain access to Great Wolf University for on-the-job training, functional, and leadership training Prioritize Your Well-Being : We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund Celebrate Your Uniqueness : Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties & Responsibilities Welcomes guests by greeting, answering questions, responding to requests Registers guests by obtaining or confirming room requirements, verifying pre-registration, assigning rooms, obtaining information and signatures, issuing guest room keys Establishes credit by verifying credit cards or obtaining cash Directs guests to room by showing location on resort map Conveys information to guests by receiving and transmitting messages, mail, facsimiles, packages, etc. Provides concierge duties to guests by answering any inquiries regarding resort and other services guests may require, such as entertainment, shopping, business, and travel Maintains records by entering room and guest account data Collects revenue by entering services and charges, computing bills, obtaining payment Makes resort and other reservations by entering or telephoning requirements, checking availability, confirming requirements Secures guest's valuables by processing lost and found to the housekeeping department Confirms guest identity for registering guests Maintains a safe working environment by verifying, reporting and acting in a safe manner Basic Qualifications & Skills High School Diploma (or equivalent education/experience) Must be flexible regarding schedule, based on business demands Previous experience demonstrating strong customer service Successful completions of a criminal background check and drug screen Desired Qualifications & Skills Ability to multi-task and prioritize a variety of tasks with minimal direction Proven teamwork skills Enthusiastic and energetic Excellent communication skills Physical Requirements Ability to lift up to 30 lbs. Able to sit and/or stand for long periods of time Application Instructions: Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Front Desk Agent

    2 weeks ago

    SANDUSKY, United States Great Wolf Lodge Full time

    Pay: $15.50 per hour At Great Wolf, our Front Desk Agent ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Many times as the first point of contact the Front Desk Agent helps create a positive first impression of our resort.Hiring immediately with...

  • Front Desk Representative

    2 days ago

    Sandusky, Ohio, United States Great Wolf Lodge Full time

    Job Summary: We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Great Wolf Lodge. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key Responsibilities:Welcoming guests and registering them in a friendly and...

  • Front Desk Representative

    2 weeks ago

    Sandusky, Ohio, United States Great Wolf Lodge Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Great Wolf Lodge. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key ResponsibilitiesWelcome guests and register them in a timely and efficient...

  • Front Desk Associate

    2 weeks ago

    Sandusky, Ohio, United States Great Wolf Lodge Full time

    Job Summary: As a Front Desk Agent at Great Wolf Lodge, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay. This role requires excellent communication skills, a strong attention to detail, and the ability to multitask in a fast-paced environment. Key Responsibilities: •...

  • Desk Agent

    3 weeks ago

    Sandusky, United States Kalahari Resorts and Conventions Full time

    Description Kalahari Resorts and Conventions delivers a beyond-expectations waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to Americas largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature...

  • Desk Agent

    5 months ago

    Sandusky, United States Kalahari Resorts and Conventions Full time

    DescriptionKalahari Resorts and Conventionsdelivers a beyond-expectations waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to America's largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature...

  • Service Desk Analyst I: Hrly FT

    1 week ago

    Sandusky, Ohio, United States Firelands Regional Medical Center Full time

    Job Summary:Firelands Regional Medical Center is seeking a highly skilled Service Desk Analyst I to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our staff and ensuring the smooth operation of our desktop application software, desktop hardware, and related components.Key...

  • Customer Service Ambassador

    1 week ago

    Sandusky, Ohio, United States Planet Fitness Full time

    Job SummaryAs a Member Services Representative at Planet Fitness, you will be the face of our brand, providing exceptional customer service to our members and guests. Your primary responsibility will be to ensure a positive experience for all who interact with our front desk.Key ResponsibilitiesGreet members, prospective members, and guests in a friendly and...

  • Customer Service Representative

    2 weeks ago

    Sandusky, Ohio, United States Planet Fitness - Fitton Clubs Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness - Fitton Clubs.Key ResponsibilitiesCustomer Service: Provide exceptional service to members, prospective members, and guests, ensuring a positive and welcoming experience.Front Desk Activities: Greet members,...

  • Customer Service Representative

    5 days ago

    Sandusky, Ohio, United States Planet Fitness - Fitton Clubs Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness - Fitton Clubs. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring a Judgement Free member...

  • Customer Service Representative

    3 weeks ago

    Sandusky, Ohio, United States Planet Fitness - Fitton Clubs Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness - Fitton Clubs.Key Responsibilities:Customer Service: Provide exceptional customer service to members, prospective members, and guests, ensuring a superior member experience.Front Desk Activities: Greet...

  • Hotel Operations Manager

    1 month ago

    Sandusky, Ohio, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled and experienced General Manager to lead our team at the Fairfield Inn & Suites in Sandusky, Ohio. As a key member of our management team, you will be responsible for driving hotel profitability and customer satisfaction through effective leadership and management of our staff.Key ResponsibilitiesLead the management...

  • Service Desk Analyst I: Hrly FT

    2 months ago

    Sandusky, United States Firelands Regional Medical Center Full time

    Description Position Highlights: Employee-centric: Competitive pay, excellent benefits, tuition assistance, retirement plan matching, recognition program, local discounts. Stability: Serving Erie and surrounding counties since 1876. Lifestyle: Sandusky was voted “Best Coastal Small Town in America”. You will have the opportunity to enjoy living and...

  • Customer Service Representative

    1 week ago

    Sandusky, Ohio, United States Planet Fitness Full time

    Job SummaryAs a Member Services Representative at Planet Fitness, you will be responsible for providing exceptional customer service to our members and guests. This includes greeting members, prospective members, and guests, and responding to their inquiries in a timely and professional manner.Key Responsibilities• Greet members, prospective members, and...

  • Service Desk Analyst I: Hrly FT

    2 months ago

    Sandusky, United States Firelands Health Full time

    Position Highlights: Employee-centric: Competitive pay, excellent benefits, tuition assistance, retirement plan matching, recognition program, local discounts. Stability: Serving Erie and surrounding counties since 1876. Lifestyle: Sandusky was voted "Best Coastal Small Town in America". You will have the opportunity to enjoy living and working in this...

  • Patient Services Representative

    2 weeks ago

    Sandusky, United States Midwest Vision Partners Full time

    Greet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow...

  • Network Analyst I: Sal FT

    3 weeks ago

    Sandusky, United States Firelands Regional Medical Center Full time

    Description Position Highlights: Work/life: You will find support to help you manage your personal life while building a career. Employee-centric: Tuition reimbursement, loan forgiveness, comprehensive major medical, dental and vision insurance, paid time off, 401(k), health and wellness offerings, monthly employee events, and more. Lifestyle: Sandusky...

  • Network Analyst I: Sal FT

    2 months ago

    Sandusky, United States Firelands Health Full time

    Position Highlights: Work/life: You will find support to help you manage your personal life while building a career. Employee-centric: Tuition reimbursement, loan forgiveness, comprehensive major medical, dental and vision insurance, paid time off, 401(k), health and wellness offerings, monthly employee events, and more. Lifestyle: Sandusky was voted "Best...

  • Senior Guest Services Manager

    4 weeks ago

    Sandusky, United States Kalahari Resorts and Conventions Full time

    Kalahari Resorts & Conventions delivers a waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to America's largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a...

  • Housekeeping Supervisor

    2 weeks ago

    Sandusky, Ohio, United States Cedar Point Full time

    Job Title: Housekeeping SupervisorAt Cedar Fair - Charlotte, we are seeking a highly motivated and detail-oriented Housekeeping Supervisor to join our team at Sawmill Creek. As a Housekeeping Supervisor, you will play a crucial role in ensuring our guests have a great experience by maintaining the highest standards of cleanliness and hospitality.Key...