Customer Service Representative
4 weeks ago
Job Summary
As a Member Services Representative at Planet Fitness, you will be responsible for providing exceptional customer service to our members and guests. This includes greeting members, prospective members, and guests, and responding to their inquiries in a timely and professional manner.
Key Responsibilities
• Greet members, prospective members, and guests, and provide exceptional customer service
• Handle all front desk-related activities, including answering phones and assisting callers with various questions
• Facilitate needed updates to members' accounts
• Respond to member questions and concerns in a timely and professional manner
• Check members into the system
• Take prospective members on tours of our facilities
What We Offer
Planet Fitness is a dynamic and growing company that offers a range of benefits to our employees, including competitive pay, opportunities for advancement, and a fun and supportive work environment.
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