We have other current jobs related to this field that you can find below

  • Manager, Technical Accounting

    4 weeks ago

    Arlington, United States Cordia Resources by Cherry Bekaert Full time

    Title: Manager, Technical Accounting Compensation: 130K - 150K Environment: Hybrid Arlington, VA Industry: Software Development/ SaaS Position Overview: The Manager, Technical Accounting will primarily be responsible for many aspects of technically challenging and higher risk processes performed in cooperation with corporate accounting. This includes...

  • Technical Program Manager

    1 month ago

    Arlington, United States LaSalle Network Full time

    LaSalle Network is partnered with a dynamic player in the federal government sector, who is committed to empowering agencies with cutting-edge data solutions that drive innovation, efficiency, and progress. They are currently seeking a Technical Program Manager to lead their Department of Homeland Security (DHS) Customs and Border Protection (CBP) account...

  • Technical Program Manager

    2 months ago

    Arlington, United States ATR Profile Full time

    Position: Technical Program Manager, DHS/CBP Account Location: Hybrid 2-3 days a week in Arlington, VA Clearance: This position supports a government contract and requires US Citizenship with the ability to obtain a DHS security clearance. We are seeking a Technical Program Manager who can lead our Department of Homeland Security (DHS) Customs and Border...

  • Senior Technical Project Manager

    4 weeks ago

    Arlington, United States The LaSalle Group Full time

    Job DescriptionLaSalle Network is partnered with a dynamic player in the federal government sector, who is committed to empowering agencies with cutting-edge data solutions that drive innovation, efficiency and progress. They are currently seeking a Senior Technical Project Manager to support their transportation account in the greater Washington, DC area. ...

  • Technical Project Manager

    2 months ago

    Arlington, Virginia, United States 540 Full time

    540 is looking for a Technical Project Manager to help lead a rapid software prototype delivery build for the Department of Defense. We are looking for a startup-minded individual with strong technical acumen to work with our Technical Lead closely on an Agile Scrum team. In this project, you will be supporting the implementation of a data-centric platform...

  • Technical Project Manager

    2 months ago

    Arlington, United States 540 Full time

    Job DescriptionJob Description540 is looking for a Technical Project Manager to help lead a rapid software prototype delivery build for the Department of Defense. We are looking for a startup-minded individual with strong technical acumen to work with our Technical Lead closely on an Agile Scrum team. In this project, you will be supporting the...

  • Senior Technical Project Manager

    1 month ago

    Arlington, United States LaSalle Network Full time

    LaSalle Network is partnered with a dynamic player in the federal government sector, who is committed to empowering agencies with cutting-edge data solutions that drive innovation, efficiency and progress. They are currently seeking a Senior Technical Project Manager to support their transportation account in the greater Washington, DC area. The successful...

  • Senior Technical Program Manager

    2 months ago

    Arlington, United States MDS (Micro-Data Systems) Full time

    Senior Technical Program Manager/Director, Transportation AccountsArlington, VAArlington, VA – Hybrid (Mostly Remote but will occasionally need to be onsite for meetings, should live locally in the DMV area and be flexible) Seeking a Senior Technical Program Manager who can lead our transportation accounts in the greater Washington, DC area. We are looking...

  • Senior Technical Program Manager

    1 month ago

    Arlington, United States MDS (Micro-Data Systems) Full time

    Senior Technical Program Manager/Director, Transportation AccountsArlington, VAArlington, VA – Hybrid (Mostly Remote but will occasionally need to be onsite for meetings, should live locally in the DMV area and be flexible) Seeking a Senior Technical Program Manager who can lead our transportation accounts in the greater Washington, DC area. We are looking...

  • Technical Program Manager

    1 month ago

    Arlington, Virginia, United States Shield AI Full time

    We are looking for an exceptional Technical Program Manager to manage our next-generation autonomous aircraft development programs. You will be responsible for planning and managing the schedule, cost, development, and delivery of strategic products to customers. This role requires a versatile individual who can understand the aviation autonomy market and...

  • Technical Project Manager

    2 months ago

    Arlington, United States NumbersUSA Full time

    Job DescriptionJob DescriptionNumbersUSA is seeking a Technical Project Manager who will be responsible for providing project planning and management for established initiatives within the organization. They will be the lead subject matter expert within the company regarding technology concerns using their industry expertise to improve all aspects of project...

  • Technical Advisor, ECO- Forests and GHG Accounting

    2 months ago

    Arlington, United States Winrock International Full time

    Job DescriptionJob DescriptionWinrock International is recruiting a Technical Advisor in the Ecosystem Services Unit (ECO) to lead a portfolio of global projects aimed at building effective strategies to mitigate climate change within food and forest systems. This position works with private sector clients to assess critical investments that finance emission...

  • REDD+ Technical Consultant

    2 weeks ago

    Arlington, United States Winrock International Full time

    Job DescriptionJob DescriptionPosition Title: REDD+ Technical Specialist - ConsultantDepartment: Environment and EnergyUnit: Ecosystem Services BACKGROUNDWinrock International is recruiting a REDD+ Technical Specialist in a consultant capacity in the Ecosystem Services Unit (ECO) within the Environment & Energy Group (E2). Winrock is a non-profit...

  • Technical Manager, Environmental Resources Trust

    2 months ago

    Arlington, United States Winrock International Full time

    Job DescriptionJob DescriptionPOSITION TITLE: Technical ManagerLOCATION: Arlington VA , remote US-based working locations will be consideredBUSINESS UNIT: Environmental Resources TrustREPORTS TO: ART Managing DirectorPOSITION SUMMARYThe Technical Manager is an important role within ART providing support to the ART Managing Director, and other ART staff on...

  • Technical Manager, Environmental Resources Trust

    3 months ago

    Arlington, United States Winrock International Full time

    Job DescriptionJob DescriptionPOSITION TITLE: Technical ManagerLOCATION: Arlington VA , remote US-based working locations will be consideredBUSINESS UNIT: Environmental Resources TrustREPORTS TO: ART Managing DirectorPOSITION SUMMARYThe Technical Manager is an important role within ART providing support to the ART Managing Director, and other ART staff on...

  • Account Manager

    3 weeks ago

    Arlington, United States Border States Full time

    Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in: Arlington , VA Serving the DC market Job SummarySupports the functions of the Sales & Marketing...

  • Technical Project Manager

    3 months ago

    Arlington, United States Deloitte Full time

    Position Summary The Human Capital Offering Portfolio focuses on helping organizations manage and improve their performance through their most important asset: their people. To stay in front, organizations need to have real-time access to Human Capital insights, experts and innovative technology solutions that are designed to not only drive, but...

  • Technical Program Manager

    3 months ago

    Arlington, United States Allegient Defense Full time

    Allegient Defense is a Small Business providing technically oriented services from program management to advanced systems integration and engineering. We support Government and prime system integrators with engineering and management expertise. Allegient Defense helps clients with challenging Science & Technology, Engineering Acquisition, and Program...

  • Technical Program Manager

    3 months ago

    Arlington, United States Allegient Defense Full time

    Allegient Defense is a Small Business providing technically oriented services from program management to advanced systems integration and engineering. We support Government and prime system integrators with engineering and management expertise. Allegient Defense helps clients with challenging Science & Technology, Engineering Acquisition, and Program...

  • Technical Project Manager

    4 weeks ago

    Arlington, United States Hispanic Technology Executive Council Full time

    Why WWT? Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world class culture to our generous benefits, to developing innovative technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our...

Technical Account Manager

3 months ago

Arlington, United States Zscaler Full time

**Technical Account Manager - Federal**

* Arlington, VA, USA

* Employees can work remotely

* Full-time

* Department: Customer Services

**Company Description**

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across more than 150 data centers globally, the SASE-based Zero Trust Exchange is the worlds largest inline cloud security platform.

**Job Description**

As a Zscaler **Technical Account Manager (TAM)**, you will provide world-class post-sales engineering and professional services support to enterprises and service providers. You will interact with customers using a variety of medium (phone, email, on-site) in a professional and efficient manner. All TAMs are held to the highest industry standards for responsiveness and services provided. The TAM manages the Premium Support relationship and ensures that Zscaler is and continues to be considered a key technology partner within the account. The TAM will work closely with the Field Sales Team to ensure that all Zscaler products and services are deployed in a manageable and supportable way, and the customer gets the most out of their investment for the life of the contract. The TAM will work toward establishing an excellent working relationship with other members of the Zscaler Team that are active within his/her accounts. As the Zscaler platform integrates with many aspects of the Internet and customer infrastructure, a thorough understanding of Internet protocols and networking beyond HTTP and SMTP is required.

**Responsibilities/What Youll Do:**

* Manage, escalate, and drive satisfactory resolution of customers' technical support, service and infrastructure issues based on Zscaler products and technologies.

* Manage implementation and consulting projects, where you would be expected to plan, schedule and implement Zscaler web and email solutions for customers or service providers.

* Expected to take support escalations from the region and help the Support team from time to time.

* Expected to be available to be on call when contacted by premium support customers for P0/P1 customer-impacting issues during non-operational hours.

* Create and facilitate communication channel between the gold/platinum customer and the product management and engineering teams in Zscaler.

* Proactively update customers about cloud updates, upgrade and ensure necessary action to maintain availability and customer satisfaction.

* Provide on-site and virtual product training to Premium Support customers.

* Proactively develop and deliver notifications of new Zscaler products and technologies to Premium Support customers

* Proactively monitor reporting information and policy configurations of Zscaler technologies at customer sites and make on-going recommendations

* Help develop and maintain best practices for implementing and supporting Zscaler products in both internal and customer-facing Knowledge Bases

* Maintain intimate knowledge of all Zscaler products and services

* Provide clear and constructive product feedback to Zscaler Product Management based on customer requirements

**Qualifications**

**Qualifications/Your Background:**

* 4-5 years of account management experience (either pre- or post-sales)

* Experience in implementing/ supporting web security and email security solutions.

* Experience in the high-tech networking and information security industry.

* Committed desire to provide customer satisfaction

* Strong written and verbal communication skills

* In-depth understanding of enterprise networks and infrastructure.

* Strong Troubleshooting and customer management skills is a must.

* In-depth understanding of TCP/IP, including reading packet, captures and general diagnostics is required.

* Understanding of Microsoft Active directory is required.

* Practical understanding of open source system administration: Windows, Linux, FreeBSD is required.

* Experience with FreeBSD and Linux is desired.

* Practical understanding of Internet protocols: HTTP, SMTP, DNS, LDAP, and FTP is required.

* Basic Shell Scripting/Programming Experience (bash, Perl, etc.) is an added advantage.

* SQL experience is an added advantage.

* Understanding of Various routing and switching architectures (Cisco, Juniper, etc.) is an added advantage.

**Additional Information**

All your information will be kept confidential according to EEO guidelines.

#LI-BMZ

**What You Can Expect From Us:**

* An environment where you will be working on cutting edge technologies and architectures

* A fun, passionate and collaborative workplace

* Competitive salary and benefits, including equity

Additional information about Zscaler (NASDAQ: ZS ) is available at .

Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Videos To Watch**

Technical Account Manager - Federal

* Arlington, VA, USA

* Full-time