Customer Service Rep

2 months ago


Pflugerville, United States Lauren Concrete Full time
Job Details

Job Location
Pflugerville Office Building - Pflugerville, TX

Position Type
Full Time

Job Category
Customer Service

Description

Actively promotes a work environment within the Customer Service Department that consistently delivers a World Class Experience to the Lauren Concrete customer and employees.
  • Schedule daily customer requests
  • Communicate daily with the Business Operations and Sales Departments for the accurate and timely processing of customer orders
  • Process and schedule employee paid time-off requests
  • Communicate daily with plant operator regarding scheduling requirements
  • Process daily schedules in online scheduling system
Other Functions
  • Foster a supportive role towards Lauren Concretes mission statement and core values
  • Support a positive and productive work environment and demonstrate a positive example for others
  • Performs all other related duties, as assigned
Qualifications

Knowledge:
  • Ordering and scheduling systems
Skills:
  • Vision:
  • Speech/Hearing:
  • Manual Dexterity:
  • Computer Skills:
Ability
  • Report to work on time and on a regular basis
  • Represent Lauren Concrete in a professional manner in a variety of settings and circumstances
  • Understand complex functions, procedures, and processes
  • Express oneself clearly and concisely
  • Accept responsibility for quality and accuracy of personal work
  • Quickly assess a situation and be decisive in problem-solving
  • Attention to detail
  • Pass Pre-employment Background check and drug screen.
Education/Experience
  • One to three years of similar or related experience


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