Customer Service and Fulfillment Intern

3 months ago

Green Bay, United States Winland Foods, Inc. Full time

Winland Foods, Inc., based in Oak Brook, IL, is a global manufacturer of private label and branded foods for retail and co-pack customers. We use only the finest ingredients, and ensure every product we make meets the highest standards of taste, quality and accessibility. Across all our food categories, we offer customers a range of premium and value solutions to meet the evolving needs of the consumers. We work closely with our customers to offer consumer-loved brands and custom private label products, and also create new innovative products. We specialize in pasta, sauces, syrups, dressings, jams and jellies, pie fillings, pita chips, dry dinners, dry baking ingredients, and more. We have 20 manufacturing facilities across the United States, Canada, and Italy.

Employee Type:

Full time

Location:

WI Green Bay

Job Type:

Administration

Job Posting Title:

Customer Service Intern

Job Description:

Position: Customer Service and Fulfillment Intern
Location: 1120 Employers Blvd. Suite 200, De Pere, WI 54115
Hybrid Schedule: Monday and Friday are remote, while Tuesday-Thursday are in office
Perks: Paid Internship with an additional one-time lump sum payment to support expenses
Duration: Summer Internship- May 20th to Mid/End-August

Job Summary:

The Customer Service internships will be based in our De Pere, WI office, and will be responsible for coordinating with internal functions, including but not limited to supply chain, brand, sales, transportation, warehousing, credit and IT. The Customer Service and Fulfillment Intern will work directly in multiple systems and electronic data interchange processes and gain experience in both business acumen and leadership in communicating and resolving order fulfillment opportunities.

In addition to real-world experience in a customer service operations environment, this position will provide the intern with:

  • Formal orientation and on-boarding
  • Individualized development and feedback
  • Regular interface with site leadership through 'Lessons from Leaders' sessions
  • Exposure to one or more of our manufacturing and/or distribution operations
  • Organizational and time management skills in managing daily and project work
  • Experience working with SAP, a large ERP system
  • Networking opportunities
  • Presentation skills in providing presentations to the Commercial Leadership Team
Qualifications:
  • Formal orientation and on-boarding
  • 2 - 3 years of progress towards a bachelor's degree in business, supply chain, or closely related major
  • Overall and within major GPA of 3.0 or higher
  • Knowledge of Microsoft Office is required.
  • The ability to manage multiple tasks while paying close attention to details.
  • Excellent written and verbal communication skills
  • Can maintain a high degree of accuracy / interaction with multiple departments while coordinating shipments / customer requests.
  • Ability to effectively interact with senior management
  • Excellent organizational skills


EEO Statement:

Winland Foods believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit develop, and retain the most talented people from a diverse candidate pool. Winland Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

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