Current jobs related to Customer Service Representative - Boise - BCforward
-
Customer Service Representatives
2 weeks ago
Boise, United States Randstad North America, Inc. Full timeJoin one of the Industry leaders transforming the science of risk. Our client is looking to hire Customer Service Representatives to work remotely in Boise, ID. As a Customer Service Representative you will provide Customer Support over the phone and Customer Service, Customer Service Representative, Representative, Retail, Staffing, Service
-
Customer Service Representative
4 weeks ago
Boise, United States Resilient Enterprises, Inc. Full time $500 - $800Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our...
-
Customer Service Representative
1 month ago
Boise, United States Resilient Enterprises, Inc. Full time $500 - $800Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our...
-
Customer Service Representative
3 hours ago
Boise, Idaho, United States PacificSource Administrators, Inc. Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at PacificSource Administrators, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members, addressing their inquiries, and resolving their issues in...
-
Customer Service Representative
4 days ago
Boise, Idaho, United States Brightree Full time{"title": "Customer Service Representative", "subtitle": "Resupply Specialist", "content": "Brightree is a technology company that develops innovative solutions for the post-acute care industry. We help streamline processes, improve efficiency, and increase profitability for our customers.We are currently looking for a Customer Service Representative to work...
-
Customer Service Representative
5 days ago
Boise, Idaho, United States Randstad Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for providing exceptional customer support to our clients over the phone and through click-to-chat.Key Responsibilities:Answer incoming calls and provide...
-
Customer Service Representative
5 days ago
Boise, Idaho, United States Culligan Water Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Culligan Water. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction with our products and services.Key...
-
Customer Service Representative
1 day ago
Boise, United States Robert Half Full timeJob DescriptionJob DescriptionWe are seeking a Customer Service Representative based in BOISE, Idaho, United States. This role falls within the customer service industry and offers a short-term contract employment opportunity. As a Customer Service Representative, your primary responsibilities will be managing customer interactions, processing applications,...
-
Customer Service Representative
5 days ago
Boise, Idaho, United States Trustmark Full time{"title": "Customer Service Representative", "content": "Transform Lives with TrustmarkAt Trustmark, we believe in the power of trust to transform lives and help people, communities, and businesses thrive. As a Customer Service Representative, you will play a vital role in delivering on our mission of helping people increase wellbeing through better health...
-
Customer Service Representative
2 weeks ago
Boise, Idaho, United States Randstad Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for providing exceptional customer support over the phone and through click-to-chat, ensuring that our clients receive top-notch service.Key ResponsibilitiesAnswer incoming calls and provide...
-
Customer Service Representative
1 week ago
Boise, Idaho, United States Randstad Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for providing exceptional customer support over the phone and through click-to-chat, ensuring that our clients receive top-notch service.Key ResponsibilitiesAnswer incoming calls and provide...
-
Customer service representatives
1 day ago
Boise, United States Randstad Full timeJoin one of the Industry leaders transforming the science of risk. Our client is looking to hire Customer Service Representatives to work remotely in Boise, ID. As a Customer Service Representative you will provide Customer Support over the phone and click to chat providing billing support to a variety of stakeholders. You will learn product knowledge...
-
Customer Service Representative
6 days ago
Boise, Idaho, United States Randstad Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for providing exceptional customer support over the phone and through click-to-chat, ensuring that our clients receive top-notch service.Key ResponsibilitiesAnswer incoming calls and provide...
-
Customer Service Representative
1 month ago
Boise, United States ClickBank Full timeClickBank is seeking a Remote Customer Service Representative to join our team! $15.00 per hour (move up to $16.50 within the first year and a half) +10% bonus and competitive benefits. What is ClickBank? Hint: we are not a bank! ClickBank is a top global e-commerce platform and affiliate marketplace powering many of the world's leading digital and physical...
-
Customer Service Representative
2 days ago
Boise, Idaho, United States U-Haul Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesAssist customers with U-Haul products...
-
Customer Service Representative
2 months ago
Boise, United States Bedrosians Full time* 10-Jan-2022 to 11-Mar-2022 (PST) * Boise, ID, USA * Hourly * Full Time *Medical, Dental, Vision benefits package* **Vision Statement for the Position** You are the face of the company. You have the opportunity to build relationships with clients and provide solutions to ensure their vision is realized and enhance their buying experience. **Job...
-
Customer Service Representative
1 month ago
Boise, United States U-Haul Full timeLocation: 1121 N Orchard St, Boise, Idaho 83706 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
-
Customer Service Representative
2 weeks ago
Boise, Idaho, United States CSL Plasma Full timeJob SummaryCSL Plasma is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will play a critical role in ensuring the smooth operation of our donor center, providing exceptional customer service, and maintaining a safe and efficient work environment.Key...
-
Customer Service Representative
4 months ago
Boise, United States Administrative Resource Options Full time** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO002475 Showing 1 location **Job Details** **Description** Administrative Resource Options is looking to hire an Customer Service Representative in Boise, ID. This position will work with mail, shipping and receiving of packages, copy and print, and...
-
Customer Service Representative
6 days ago
Boise, Idaho, United States Boisestate Full timeJob SummaryBoise State University is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving their issues in a timely and professional manner.Key ResponsibilitiesProvide...
Customer Service Representative
4 months ago
Customer Service Representative
BCforward is currently seeking a highly motivated Customer Service Representative at Boise ID 83714
Position Title: Customer Service Representative
Location: Boise ID 83714
Anticipated Start Date: Tentative start Date 06/03/2024
Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.
Expected Duration: 02 Year's Contract with a strong possibility of extension
Job Type: Contract (40 HRS WEEKLY), [CONTRACT], [HYBRID]
Pay Range: $13/hr - $16/hr
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
Requirements:
Customer Service, customer Support, Microsoft Office
Job Description:
- Applies extensive knowledge the job skills, company policies and procedures to complete complex, specialized assignments/tasks in creative and effective ways. Comprehensive understanding of the general/technical aspects of the job.
- Works on assignments that are complex in nature and require considerable judgment, initiative, and technical/specialized knowledge to resolve problems and/or develop recommended solutions.
- Work is completed with minimal supervision and assignments may be completed without established procedures.
- May determine methods and procedures for new assignments.
- Typically provides guidance to other non-exempt employees.
Responsibilities:
- Responsible for validating customer entitlement, and log cases for the purpose of routing or dispatching an end-user to the proper resources.
- Monitor the service event through completion for compliance.
- Manage the service requests of customers through different access channels.
- Review customer feedback related to customer entitlement & case management and analysis of statistics related to customer access (phone) & case management.
- Provide resolution and feedback based on analysis.
- Participates/leads in projects for process or quality improvements.
- Works with escalated customers and recommends actions in post incident reviews.
- Manages multiple tasks or cases simultaneously with minimal supervision May act as a mentor or trainer in the team.
Education and Experience Required:
- High school education or equivalent.
- Typically requires 3- 5 years of general experience or an equivalent combination of experience and college-level education.
Knowledge and Skills:
- Superior communication skills both written and verbal experience in customer-facing roles either remote or face to Understand internal processes and tools Computer proficiency in solving skills Accuracy in data entry Excellent fluency in the language to be supported.
- Experience in a phone-based remote role Familiarity with computer technology Time management skills Oversee compliance with operating procedures and standards.
- Experience in call routing and processes as well as case logging systems and obligation systems strong understanding of internal processes, tools, and usage of such tools in managing daily tasks Ability to mentor and train new agents.
Keywords:
- Customer Service, Call center, CSR, Customer Support
Who to Contact: Zikra Khan
About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
Interested candidates please send resume in Word format Please reference job code 222628 when responding to this ad.