Customer Service Representative
3 weeks ago
Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our customers and donors, educating them about the non-profit organizations we partner with and elevating their visibility within the community. We foster a culture of continuous learning and personal development, providing the support and resources you need to excel in your role.
In this role, you will be responsible for ensuring an exceptional customer experience by engaging with customers to understand their values, fostering open communication, and offering opportunities for donations. You will engage in daily interactions with customers, consistently upholding courtesy, professionalism, and kindness to create a positive impression. Your role also involves the management of donations, including tracking and processing new contributions, as well as promoting brand awareness initiatives. Additionally, you will be expected to skillfully handle customer complaints to enhance overall satisfaction.
Key Responsibilities of a Customer Service Representative:
- Interact with customers and members of the community and effectively resolve customer issues, complaints, and conflicts to ensure customer satisfaction and understanding
- Maintain a deep understanding of our client's products or services to provide accurate information to customers
- Adhere to company policies, procedures, and ethical standards
- Stay up-to-date with product knowledge, customer service techniques, and company policies through training and self-improvement
- Maintain detailed records of customer interactions through company’s key performance indicators provided in training
Skills and Qualities We Seek in a Customer Service Representative:
- Empathy, Patience, and Consistency: You should be capable of managing a diverse range of customer demographics, backgrounds, and personas with confidence, providing the same high level of service to each individual.
- Adaptability: Embrace the variability of a people-centric career, handle challenges with resilience, and tackle surprises with a sense of humor.
- Clear Communication: Use authentic, positive language to convey your message effectively. Stay engaged and ensure customer satisfaction with every interaction.
Requirements of a Customer Service Representative:
- High school diploma or equivalent
- Previous customer service or related experience preferred, but not required
- Proven interpersonal skills
- Ability to remain patient and composed, even in challenging customer situations
- Flexibility to adapt to changing customer needs and departmental requirements.
- Effective time management and organizational skills to handle multiple customer inquiries efficiently.
- Adherence to company policies, industry regulations, and ethical standards.
- A track record of punctuality and reliability in meeting work schedules.
- Ability to meet or exceed company’s performance metrics
#LI-Onsite
Powered by JazzHR
HwT5NmG7km
-
Customer Service Representatives
3 days ago
Boise, United States Randstad North America, Inc. Full timeJoin one of the Industry leaders transforming the science of risk. Our client is looking to hire Customer Service Representatives to work remotely in Boise, ID. As a Customer Service Representative you will provide Customer Support over the phone and Customer Service, Customer Service Representative, Representative, Retail, Staffing, Service
-
Customer Service Representative
4 weeks ago
Boise, United States Resilient Enterprises, Inc. Full timeJob DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our...
-
Customer Service Representative
1 month ago
Boise, United States Resilient Enterprises, Inc. Full timeJob DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our...
-
Customer Service Representative
2 weeks ago
Boise, United States Resilient Enterprises, Inc. Full time $500 - $800Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our...
-
Customer Service Representative
3 weeks ago
Boise, United States Thrive Pet Healthcare Full timeThe Pet Doctor is looking for a part-time Customer Service Representative to join our team! Put your knowledge and compassion into practice! The Pet Doctor is looking for a Customer Service Representative (CSR) to join our community-based practice. CSR's provide the first and the last impression during our clients' visits. CSR's play a vital role in our team...
-
Customer Service Representative
3 weeks ago
Boise, United States ClickBank Full timeClickBank is seeking a Remote Customer Service Representative to join our team! $15.00 per hour (move up to $16.50 within the first year and a half) +10% bonus and competitive benefits. What is ClickBank? Hint: we are not a bank! ClickBank is a top global e-commerce platform and affiliate marketplace powering many of the world's leading digital and physical...
-
Customer Service Representative
2 months ago
Boise, United States Bedrosians Full time* 10-Jan-2022 to 11-Mar-2022 (PST) * Boise, ID, USA * Hourly * Full Time *Medical, Dental, Vision benefits package* **Vision Statement for the Position** You are the face of the company. You have the opportunity to build relationships with clients and provide solutions to ensure their vision is realized and enhance their buying experience. **Job...
-
Customer Service Representative
3 months ago
Boise, United States U-Haul Full timeLocation: 8151 W Chinden Blvd, Boise, Idaho 83714 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
-
Customer Service Representative
4 weeks ago
Boise, United States U-Haul Full timeLocation: 1121 N Orchard St, Boise, Idaho 83706 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
-
Customer Service Representative
3 months ago
Boise, United States Administrative Resource Options Full time** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO002475 Showing 1 location **Job Details** **Description** Administrative Resource Options is looking to hire an Customer Service Representative in Boise, ID. This position will work with mail, shipping and receiving of packages, copy and print, and...
-
Customer Service Representative
4 weeks ago
Boise, United States SBM Management Services Full timeSBM Management Services - odJjufwt [Janitor / Porter / Cleaner] As a Customer Service Representative at SBM Management Services, you'll: Transport trash & waste to proper disposal areas; Straighten areas, such as lobbies, conference rooms, locker rooms, & break rooms; Transport small equipment, tools, chairs, & tables; Empty recycle boxes; Restock supply...
-
Customer Service Representative
2 days ago
Boise, Idaho, United States Boisestate Full timeJob SummaryBoise State University is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving their issues in a timely and professional manner.Key ResponsibilitiesProvide...
-
Customer Service Representative
3 weeks ago
Boise, United States PoolCorp Full timeCustomer Service Representative Pay: $20 - $22 / hour and up to $2,500 through our performance bonuses in the summer. Location: Horizon Boise, ID - H450; 12423 W. Monsanto St. Boise, Idaho - 83713. The Company Horizon Distributors, Inc. (Horizon) is a wholly owned subsidiary of POOLCORP – the world’s largest publicly traded distributor of swimming...
-
Customer Service Representative
2 days ago
Boise, Idaho, United States Stinker Stores Full timeAbout Stinker StoresWe are a leading convenience store chain with over 80 years of experience in the industry. Our company values growth, opportunity, and a fun work environment.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be...
-
Customer Service Representative
2 weeks ago
Boise, United States Syringa Networks LLC Full timeJob DescriptionJob DescriptionDescription:About Syringa Networks: Syringa Networks is a premier provider of high-speed fiber optic services and network solutions. We are dedicated to delivering exceptional connectivity and superior customer service to our clients. Our commitment to innovation and excellence has positioned us as a leader in the...
-
Customer Service Representative
2 months ago
Boise, United States Tandem Diabetes Full time** Customer Service Representative** **Job Category****:** Technical Service **Requisition Number****:** CALLC03921 Showing 1 location **Job Details** **Description** **Compensation ranges from $16/hr - $19.55/hr** **WE'VE GOT YOU COVERED:** At Tandem, our employees are just as important as our customers! Not only do we hire the best, we reward, develop, and...
-
Equipment Parts Customer Service Representative
2 months ago
Boise, United States Pool Company Full timeThe Equipment Parts Customer Service Representative provides guidance on replacement parts, maintenance and repair of Outdoor Power Equipment, to help our customers keep critical machines running and ensure they can complete their landscape jobs. The Parts, Customer Service Representative, Customer Service, Equipment, Representative, Business Partner, Retail
-
Customer Service Representative
3 weeks ago
Boise, United States Mom's Meals Full timeMom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to our customers placing meal orders. This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting...
-
Licensed Insurance Customer Service Representative
3 months ago
Boise, United States Higgins & Rutledge Insurance Full timeJob DescriptionJob DescriptionHiggins & Rutledge Insurance is quickly growing and we are looking for a full-time Licensed Insurance Customer Service Representative to join our team. We have been in business for over 60 years, our persistence on client care has made that possible. A great Licensed Insurance Customer Service Representative will share that...
-
Customer Service Representative
2 months ago
Boise, United States Mom's Meals Full timeMom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to our customers placing meal orders. This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting...