Customer Service Representative
3 weeks ago
ClickBank is seeking a Remote Customer Service Representative to join our team $15.00 per hour (move up to $16.50 within the first year and a half) +10% bonus and competitive benefits. What is ClickBank? Hint: we are not a bank ClickBank is a top global e-commerce platform and affiliate marketplace powering many of the world's leading digital and physical products. ClickBank lowers the barrier to entry for entrepreneurs looking to start an online business and drives sales for online brands looking to establish an affiliate marketing program. The ClickBank platform enables growth through its proprietary affiliate marketplace, as well as powerful back-office tools such as integrated payments, analytics, and risk management. Over 20+ years, ClickBank has built a reputation for reliability and scale. To date, ClickBank has distributed $5 billion in commission payouts in more than 200 countries – without ever missing a payment. The Job... Responsible for providing effective customer service for ClickBank customers by utilizing excellent, in-depth knowledge of company procedures and programs. Responsible for answering incoming customer service tickets, calls, and emails, assisting the customer with getting technical support, or by processing refund and cancellation requests, and creating appropriate email responses to customers. KEY RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: Some tasks required of a Customer Service Representative are repetitive in nature and require little creativity. They require concentration, patience, and attention to detail. Answer incoming customer service tickets, calls, and emails and process their technical support, refund and/or cancellation requests Identify, research, and resolve customer issues using the computer system Field and transfer calls to appropriate ClickBank employees. Process refunds, cancellations, and technical support requests according to established policies and procedures. Create appropriate email responses to customers, affiliates, and vendors according to established policies and procedures. Mediate problems between customers and vendors via tickets, email, phone, and online chat. Recognize and provide timely feedback to the team lead regarding trends in customer calls and concerns. Recommend process improvements Provide assistance/mentoring to other Customer Service Representatives as needed. Contribute to team effort by accomplishing related results and meeting or exceeding expectations and metrics Special projects assigned as needed by supervisor or lead. Requirements High school degree or equivalent required. Preference will be given to applicants who are bilingual. Proficient in basic computer operation skills (typing, using a mouse, cut and paste functions, etc.). Familiarity with the Windows environment and working knowledge of email programs and internet browsers. Ability to learn new software programs easily (such as ClickBank’s in-house software) Experience answering incoming customer service calls. Experience answering customer service inquiries through ticket systems and/or online chat preferred. Ability to remain professional and courteous when dealing with difficult customers. Able to address customer issues and ensure effective problem resolution. Excellent oral and written communication skills. Excellent interpersonal and conflict resolution skills. Ability to problem solve. Able to remain flexible through constant changes. Strong team player and self-motivated. Excellent time management and multi-tasking skills, including the ability to organize and manage multiple priorities. Ability to read and interpret documents, such as procedure manuals or work instructions. Ability to use common sense and understanding to carry out instructions furnished in written or oral form. This is a remote job, but you MUST be located in one of the following states to be considered: Idaho, Washington, Oregon, Arizona, Utah, Colorado, Wyoming, Texas, Ohio, Alabama, South Carolina, North Carolina, Florida, Maryland, or Michigan. Candidates not living in these states will automatically be disqualified. Benefits 96% paid health benefits for medical, dental, and vision. Company HSA contributions. 10% Bonus. 401k + company match and contribution 100% vested. Low employee turn-over. Paid Time Off - and it's ok if you use it Flex Days - additional 7 days 10 Paid Holidays...including your birthday (because that should be a holiday). All the equipment you need. Employee and company charitable contributions. Frequent company events (bowling, parties, team-buildings, happy-hours). We offer to fly our remote employees out to Boise for some fun events a few times a year .....and more At ClickBank, we have a laid-back, yet high performing culture. Our team is everything to us We believe in treating our employees well, having fun together, and cultivating an exciting collaborative environment #WorkHardPlayHard #J-18808-Ljbffr
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Customer Service Representatives
3 days ago
Boise, United States Randstad North America, Inc. Full timeJoin one of the Industry leaders transforming the science of risk. Our client is looking to hire Customer Service Representatives to work remotely in Boise, ID. As a Customer Service Representative you will provide Customer Support over the phone and Customer Service, Customer Service Representative, Representative, Retail, Staffing, Service
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Customer Service Representative
2 weeks ago
Boise, United States Resilient Enterprises, Inc. Full time $500 - $800Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our...
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Customer Service Representative
3 weeks ago
Boise, United States Resilient Enterprises, Inc. Full time $500 - $800Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our...
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Customer Service Representative
1 month ago
Boise, United States Resilient Enterprises, Inc. Full timeJob DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our...
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Customer Service Representative
4 weeks ago
Boise, United States Resilient Enterprises, Inc. Full timeJob DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our...
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Customer Service Representative
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Boise, United States Thrive Pet Healthcare Full timeThe Pet Doctor is looking for a part-time Customer Service Representative to join our team! Put your knowledge and compassion into practice! The Pet Doctor is looking for a Customer Service Representative (CSR) to join our community-based practice. CSR's provide the first and the last impression during our clients' visits. CSR's play a vital role in our team...
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Customer Service Representative
2 months ago
Boise, United States Bedrosians Full time* 10-Jan-2022 to 11-Mar-2022 (PST) * Boise, ID, USA * Hourly * Full Time *Medical, Dental, Vision benefits package* **Vision Statement for the Position** You are the face of the company. You have the opportunity to build relationships with clients and provide solutions to ensure their vision is realized and enhance their buying experience. **Job...
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Customer Service Representative
3 months ago
Boise, United States U-Haul Full timeLocation: 8151 W Chinden Blvd, Boise, Idaho 83714 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
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Customer Service Representative
4 weeks ago
Boise, United States U-Haul Full timeLocation: 1121 N Orchard St, Boise, Idaho 83706 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
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Customer Service Representative
3 months ago
Boise, United States Administrative Resource Options Full time** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO002475 Showing 1 location **Job Details** **Description** Administrative Resource Options is looking to hire an Customer Service Representative in Boise, ID. This position will work with mail, shipping and receiving of packages, copy and print, and...
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Customer Service Representative
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Boise, United States SBM Management Services Full timeSBM Management Services - odJjufwt [Janitor / Porter / Cleaner] As a Customer Service Representative at SBM Management Services, you'll: Transport trash & waste to proper disposal areas; Straighten areas, such as lobbies, conference rooms, locker rooms, & break rooms; Transport small equipment, tools, chairs, & tables; Empty recycle boxes; Restock supply...
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Customer Service Representative
2 days ago
Boise, Idaho, United States Boisestate Full timeJob SummaryBoise State University is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving their issues in a timely and professional manner.Key ResponsibilitiesProvide...
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Customer Service Representative
3 weeks ago
Boise, United States PoolCorp Full timeCustomer Service Representative Pay: $20 - $22 / hour and up to $2,500 through our performance bonuses in the summer. Location: Horizon Boise, ID - H450; 12423 W. Monsanto St. Boise, Idaho - 83713. The Company Horizon Distributors, Inc. (Horizon) is a wholly owned subsidiary of POOLCORP – the world’s largest publicly traded distributor of swimming...
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Customer Service Representative
2 days ago
Boise, Idaho, United States Stinker Stores Full timeAbout Stinker StoresWe are a leading convenience store chain with over 80 years of experience in the industry. Our company values growth, opportunity, and a fun work environment.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be...
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Customer Service Representative
2 weeks ago
Boise, United States Syringa Networks LLC Full timeJob DescriptionJob DescriptionDescription:About Syringa Networks: Syringa Networks is a premier provider of high-speed fiber optic services and network solutions. We are dedicated to delivering exceptional connectivity and superior customer service to our clients. Our commitment to innovation and excellence has positioned us as a leader in the...
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Customer Service Representative
2 months ago
Boise, United States Tandem Diabetes Full time** Customer Service Representative** **Job Category****:** Technical Service **Requisition Number****:** CALLC03921 Showing 1 location **Job Details** **Description** **Compensation ranges from $16/hr - $19.55/hr** **WE'VE GOT YOU COVERED:** At Tandem, our employees are just as important as our customers! Not only do we hire the best, we reward, develop, and...
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Equipment Parts Customer Service Representative
2 months ago
Boise, United States Pool Company Full timeThe Equipment Parts Customer Service Representative provides guidance on replacement parts, maintenance and repair of Outdoor Power Equipment, to help our customers keep critical machines running and ensure they can complete their landscape jobs. The Parts, Customer Service Representative, Customer Service, Equipment, Representative, Business Partner, Retail
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Customer Service Representative
3 weeks ago
Boise, United States Mom's Meals Full timeMom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to our customers placing meal orders. This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting...
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Licensed Insurance Customer Service Representative
3 months ago
Boise, United States Higgins & Rutledge Insurance Full timeJob DescriptionJob DescriptionHiggins & Rutledge Insurance is quickly growing and we are looking for a full-time Licensed Insurance Customer Service Representative to join our team. We have been in business for over 60 years, our persistence on client care has made that possible. A great Licensed Insurance Customer Service Representative will share that...
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Customer Service Representative
2 weeks ago
Boise, United States Mom's Meals Full timeMom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to our customers placing meal orders. This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting...
