Patient Access Representative-Hospital Float

6 months ago


Cherokee, United States Cherokee Regional Medical Center Full time

DescriptionPatient Access Representative-Hospital Float Reports to:Patient Access ManagerPOSITION SUMMARY:Provide great customer service with a friendly, helpful disposition for all people entering Cherokee Regional Medical Center. Efficiently and accurately collect demographic and financial information from all patients following appropriate regulatory guidelines. Obtain the appropriate signatures from registered patients and provide them with the required information regarding their rights and responsibilities, financial assistance and other regulated information.ANTICIPATED SCHEDULE: Typically 40 hours a week Monday-Friday, variety of nights and weekend could be required.RequirementsRequired: High school graduation or equivalentLicense/Registration/Certification:N/AExperience:Preferred: Experience in a medical officeKnowledge/Skills/Abilities:Knowledge of office practices.Skill in the operation of office equipment including, but not limited to, phones, fax machines and computersAbility to type and complete data entry in an electronic health record with high attention to detail and minimal errors. Ability to multitask.Ability to problem-solve.Ability to communicate and interact effectively with members of the public providing excellent Customer ServiceAbility to adapt to flexible work schedules and frequent interruptionsAbility to work in any clinic locationAbility to work successfully as a member of a team and independently with minimal supervision.Ability to work evenings and Saturdays as needed.



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