Patient Access Coordinator
4 weeks ago
Job Summary: We are seeking a skilled Patient Access Representative to join our team at Cherokee Regional Medical Center. As a key member of our admissions team, you will be responsible for providing exceptional customer service to patients and their families, ensuring a smooth and efficient registration process.
Key Responsibilities:
- Interview patients to obtain demographic and insurance information
- Collect and verify patient data, ensuring accuracy and compliance with regulatory guidelines
- Provide patients with information regarding their rights and responsibilities, financial assistance, and other regulated information
- Answer incoming calls and transfer calls to the proper department as needed
- Complete clerical duties to process admission paperwork and scanning functions daily
Requirements:
- High school diploma or equivalent required
- Customer service experience in an office setting preferred
- Knowledge of office procedures, spelling, grammar, and punctuation
- Ability to communicate effectively in both oral and written form
What We Offer:
- Competitive wage and benefits package
- Opportunities for professional growth and development
- A supportive and collaborative work environment
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Patient Access Representative
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