Retail Sales Shop Manager
4 weeks ago
Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.
SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America-offering world-class brands, special attractions, and unmatched customer service.
SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.
Compensation:
Earn $45,000 plus first year.A combination of base hourly pay and sales/shop commission.Ability to earn more based on performance plus GREAT associate discount on store purchases.
Schedule:
Must be flexible to work assigned schedule between 9a.m. and 9p.m., Monday through Saturday, 10a.m. and 6p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays, must be available minimum of every other weekend or 2 weekends a month. Average hours per week is 40 hours.
Responsibilities:
- Meet or exceed personal sales goals while giving Scheels customers a great experience
- Be knowledgeable to answer questions concerning location, price and use of merchandise
- Follow instructions for specific requests from customers, while maintaining safety requirements
- Analyze reports and make decisions about purchasing of inventory, arrangement of merchandise, and sales trends to meet or exceed Scheels standards
- Stock shelves, tables, and counters with merchandise while merchandising to Scheels standards.Set up advertising, signs, and merchandise to promote sales
- Communicate professionally with vendors and/or outside sales representatives
- Train associates on the proper use and basic knowledge of merchandise
- Prepare for and facilitate required product knowledge and sales meetings as directed
- Attend weekly required sales and product knowledge training meetings
- Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels' policies and procedures
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.Ability to write routine reports and correspondence
- Ability to perform basic math; perform operations using units of currency, measurements and understanding percentages
- Ability to effectively present information in one-on-one or small groups to customers, clients and other employees
- Ability to work assigned schedule; may include varied hours, evenings, weekends and holidays
- Promote the Scheels Visa Rewards card and be able to clearly explain all benefits
Customer Service
- Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine "Thank you"
- Approach daily tasks, projects and follow-up communication with energy and sense of urgency
- Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact. -OR - Ability to engage others while demonstrating knowledge and capacity.
- Show respect and appreciation for others and Scheels
- Arrive to work and meetings 10 minutes early
- Genuine interest and action in helping others before yourself, regardless of recognition or reward
- Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
- Ability to adapt to a changing work environment
- Ability to apply concepts of basic math, grammar, punctuation and spelling
- Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
- Demonstrate pride and ownership of their work while meeting expected deadlines
Education & Experience:
The ideal candidate will have a high school diploma, or general education degree (GED), 1-3months related experience or training; or equivalent combination of education and experience.
Physical Requirements/Lifting Requirements:
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
Heavy work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Scheels cares about the health and safety of our Associates.Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.
Benefits:
To see a full list of benefit offerings from Scheels visit scheels.com/careers
EQUAL EMPLOYMENT OPPORTUNITY
Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.
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