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Retail Sales Associate

2 months ago

Overland Park, Kansas, United States Best Buy Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Yardbird, a premium outdoor furniture showroom. As a key member of our sales team, you will be responsible for providing exceptional customer service, meeting sales quotas, and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Customer Service: Greet all customers in a friendly and helpful manner, making the best first impression.
  • Product Expertise: Serve as an expert on all things patio furniture, providing accurate and up-to-date information to customers on product features, pricing, delivery, warranties, and returns.
  • Order Processing: Process orders in person and over the phone, ensuring timely and accurate fulfillment.
  • Inventory Management: Monitor inventory levels and be aware of items with low or no inventory, making recommendations to management as needed.
  • Follow-up and Follow-through: Follow up with potential customers via phone and email to ensure a positive customer experience and to address any concerns.
  • Trade Show Support: Occasionally assist at trade shows, inviting customers to our booth and promoting our products.
Requirements
  • Team Player: Ability to work successfully as part of a team, supporting colleagues and contributing to a positive work environment.
  • Sales and Customer Service Experience: 1 year of sales, customer service, or retail experience, with a proven track record of meeting sales quotas and providing exceptional customer service.
  • Technical Skills: Hands-on experience with POS transactions and a strong understanding of inventory management systems.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work in high-pressure situations and build strong relationships with customers and colleagues.
  • Organizational and Time Management Skills: Ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced retail environment.
What We Offer

We are committed to helping our employees thrive at work and at home. We offer a range of benefits, including competitive pay, generous employee discounts, financial savings and retirement resources, and support for your physical and mental well-being.