Desktop Support Technician

3 weeks ago


Middletown, United States TEKsystems Full time

Client in search of a analyst for the service desk and desktop support team. This position is ONSITE 5 days a week, only local candidates please. As a team member, the candidate will be assigned to assisting in refreshing/imaging backlogged devices. This position will also be assisting with various security updates issued by team. Candidate must be willing to jump into different tasks and be energetic and a go getter. The candidate will be responsible for managing their inventory, delivering/set-up new devices to onsite users, packing and shipping devices to remote/off site users. Client uses SCCM to image their devices and software. The process is 90% scripted step by step and there is a checklist to follow. This candidate must be personable with great communication skills with team members and end users. This role is for 6 months with possible extensions.

Skills:

sccm, asset management, asset inventory, Imaging, Windows, Support, Troubleshooting, Active directory, Desktop, Technical support, Deployment, Office 365, Printers, lenovo, Customer service, Help desk support, Hardware, Windows 10, security+

Top Skills Details:

sccm,asset management,asset inventory,Imaging,Windows,Support,Troubleshooting,Active directory,Desktop,Technical support,Deployment,Office 365,Printers

Additional Skills & Qualifications:

Customer Service - communicate with users easily, schedule refresh, walk them through issues that may arise, ability to go above and beyond for users if needed

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



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