Office Receptionist

2 months ago


Los Altos, United States Annie Wang Acupuncture Inc Full time
Description

A busy acupuncture office specializing in women's health and fertility is hiring a part-time Front Desk Receptionist to handle all daily operations in a tranquil but fast-paced setting. Join our busy acupuncture office specializing in women's health and fertility We're looking for a motivated individual to work part-time on Monday and Tuesday from 8 am to 6 pm and Wednesday from 8 am to 2 pm.

Responsibilities

Role Overview:

As the Front Desk Receptionist, you'll be our patient's first and last point of contact, ensuring smooth operations and a positive customer experience. Your duties include managing online bookings, answering calls and emails, processing payments, scheduling appointments, and supporting practitioners.

Key Responsibilities:
•Manage online booking and charting systems
•Greet patients and staff warmly, answer calls/emails, and handle payments
•Coordinate appointment scheduling and practitioner calendars
•Maintain office setup, including prepping and cleaning treatment rooms
•Handle phone and email correspondence, data entry, and office supplies
•Support practitioners with patient file updates and room preparation
•Bill insurance

Personal Qualities:
•Warm, personable, and team-oriented
•Positive attitude and professional demeanor
•Dependable, detail-oriented, and health-conscious
•Keen interest in women's health

Professional Skills:
•Excellent multitasking and organizational abilities
•Strong communication skills and tech-savvy
•Ability to work independently and collaboratively
•Take incoming phone calls and respond to emails and ensure the appropriate people receive all relevant information
•Arrange appointments for employees and keep the calendar up-to-date
•Manage incoming and outgoing mail and handle deliveries

Qualifications

•Has experience answering telephone calls and troubleshooting stressful situations
•Proficient computer skills and knowledge of Microsoft Office
•Displays impeccable interpersonal, time management, organizational, and customer service skills
•High school diploma, G.E.D. or equivalent
•1 year of experience as a receptionist, administrative assistant, guest service specialist, or similar position preferred

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