Patient Services Coordinator

2 weeks ago


Minneapolis, United States Fairview Health Services Full time

OverviewBe a part of M Health Fairview Rehabilitation Services at University of Minnesota Health Clinics and Surgery Center We are seeking a dynamic Patient Services Coordinator (PSC) to join our lively, energetic team. The PSC will perform a number of duties throughout the day, including answering phones, scheduling and rescheduling patients and clerical work. This position will also greet and check-in patients/visitors, providing and making sure patients fill out necessary forms as well as maintain a clean, welcoming environment. The PSC must have knowledge of computers, database/word processing software and standard office procedures and equipment. A candidate for this position must also possess excellent customer service and communications skills.FTE: 1.0, authorized for 80 hours per pay period. Schedule: Monday - Thursday, 7:00am - 5:30pm.Full benefits such as medical, HSA, dental insurance, vision insurance, 403b, PTO, Shift Differentials, health & wellbeing resources, and moreM Health Fairview Rehabilitation offers a range of services that serve patients across 10 acute-care hospitals, 3 post-acute settings and 70 outpatient adult and pediatric therapy clinics. Consisting of Physical, Occupational and Speech Therapy as well as Audiology and Cardiac & Pulmonary Rehab, our therapists collaborate with colleagues in all medical settings and offer dozens of specialty programs.As an academic health system with residency and fellowship programs and a rehab-focused clinical quality team, we have a collaborative culture that is centered on learning with an emphasis on evidence based, patient-centered care. Rehab's continuing education program offers 40+ continuing education courses per year at no cost to employees and further supports numerous external CE courses each year. As an industry leader in rehabilitative care with nationally recognized programs, our therapists play a meaningful role in helping patients reach their goals and live more fulfilling lives. Responsibilities Job DescriptionComplete scheduling functionsDemonstrates excellent customer service skillsProduces efficient and accurate schedules and associated reportsRecords and updates schedule changes accurately, communicating changes to all involved staffSeeks out solution to time conflicts directly through parties involved and other available resourcesScans pertinent documents into the patient recordInforms patients if there is an unexpected change in their scheduled appointment, including offering other options, rescheduling or cancellingComplete clerical and reception dutiesAnswers, screens, and responds to telephones callsReviews and routes scans, faxes, inter-departmental or postal service mailTakes and leaves concise messages for patients and responds as requestedMakes new patient packetsPulling and tallying dataWord processingReport developmentDevelop and implement office/department procedures to maintain systems and recordsOrder supplies and monitors par levels for the departmentLocates and orders repairs and service requestsMaintains databases, files and records on a regular basis according to established procedureCompletes the Medicare and Medical Assistance certification, as applicableChecking in patientsFacilitate all vital paperworkAcquire all necessary patient consent and delivers privacy and bill of rights informationCapture patient demographicAcquire necessary signaturesEnsuring waiting room and front desk appearance is professional and cleanDemonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population servedPartner with patient care giver in care/decision makingCommunicate in a respective mannerEnsure a safe, secure environmentIndividualizes plan of care to meet patient needsModifies clinical interventions based on population servedProvides patient education based on as assessment of learning needs of patient/care giver QualificationsPreferred Vocational/Technical training and/or Associate's degree 1+ years' experience as a scheduler/administrative assistant in a healthcare setting EEO StatementEEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status



  • Minneapolis, Minnesota, United States Children's Minnesota Full time

    About Children's MinnesotaChildren's Minnesota is a leading pediatric health system dedicated to providing exceptional care to children from before birth through young adulthood in the Upper Midwest. With a focus on diverse healthcare leadership and excellence, Children's Minnesota is committed to promoting diversity, equity, and inclusion.Job Title: Patient...


  • Minneapolis, Minnesota, United States Healthcare Management Resources Full time

    Job OverviewSalary: $18-$21 DOEHealthcare Management Resources is currently in search of a dedicated full-time Care Coordinator to enhance our operations.Essential Qualifications:Experience in a medical reception roleExceptional interpersonal, organizational, and customer service abilitiesProficient computer skills with knowledge of electronic health...


  • Minneapolis, Minnesota, United States Healthcare Management Resources Full time

    Job OverviewSalary: $18-$21 DOEHealthcare Management Resources is seeking a dedicated full-time Care Coordinator to enhance our operations.Essential Qualifications:Experience in a medical reception roleOutstanding interpersonal, organizational, and customer service abilitiesProficient computer skills with knowledge of electronic health recordsCapability to...


  • Minneapolis, Minnesota, United States Healthcare Management Resources Full time

    Job OverviewSalary: $18-$21 DOEHealthcare Management Resources is seeking a dedicated full-time Care Coordinator to enhance our patient experience.Essential Qualifications:Experience in a medical reception roleOutstanding interpersonal, organizational, and customer service abilitiesProficient computer skills with knowledge of electronic medical...


  • Minneapolis, Minnesota, United States Community Medical Services Full time

    About the RoleCommunity Medical Services is seeking a highly skilled and compassionate Client Services Coordinator to join our team. As the face of our clinic, you will be responsible for providing exceptional patient experience and ensuring a smooth flow of clients through our facility.Key ResponsibilitiesGreet and Assist Clients: Welcome clients in person...


  • Minneapolis, United States Children's Minnesota Full time

    About Children's MinnesotaChildren's Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's Minnesota is one system serving kids throughout the Upper...


  • Minneapolis, United States Fairview Health Services Full time

    OverviewAre you an experienced nurse? We at M Health Fairview are looking for you to join our outstanding team! This benefits eligible position is a 0.80FTE (64 hours/2 weeks) on the day shift with an every 6th weekend rotation. 1 holiday per year.This Patient Care Management Coordinator provides comprehensive care coordination of patients as assigned. The...


  • Minneapolis, United States Fairview Health Services Full time

    Overview: Are you an experienced nurse? We at M Health Fairview are looking for you to join our outstanding team! This benefits eligible position is a 0.80FTE (64 hours/2 weeks) on the day shift with an every 6th weekend rotation. 1 holiday per year. This Patient Care Management Coordinator provides comprehensive care coordination of patients as assigned....


  • Minneapolis, Minnesota, United States Fairview Health Services Full time

    Job SummaryWe are seeking a highly skilled Patient Care Management Coordinator to join our team at Fairview Health Services. As a key member of our healthcare team, you will be responsible for providing comprehensive care coordination to patients, ensuring seamless transitions and optimal outcomes.Key ResponsibilitiesFacilitate Weekend Discharges: Coordinate...


  • Minneapolis, Minnesota, United States Fairview Health Services Full time

    OverviewAre you a skilled nursing professional? Fairview Health Services is seeking a dedicated individual to join our exceptional team. This position is part-time, offering a 0.80FTE (64 hours/2 weeks) schedule on day shifts with a rotation every 6th weekend. This Healthcare Patient Coordination Specialist is responsible for delivering comprehensive care...


  • Minneapolis, United States Fairview Health Services Full time

    Overview Are you an experienced nurse? We at M Health Fairview are looking for you to join our outstanding team! This benefits eligible position is a 0.80FTE (64 hours/2 weeks) on the day shift with an every 6th weekend rotation. 1 holiday per year. This Patient Care Management Coordinator provides comprehensive care coordination of patients as assigned. The...


  • Minneapolis, Minnesota, United States Elevate Patient Financial Solutions Full time

    About the RoleElevate Patient Financial Solutions is seeking a highly skilled and compassionate Medical Assistance Coordinator to join our team. As a key member of our staff, you will play a vital role in connecting uninsured hospital patients with programs that cover their medical expenses.Key ResponsibilitiesScreen uninsured hospital patients to determine...


  • Minneapolis, Minnesota, United States Fairview Health Services Full time

    OverviewAre you a seasoned nursing professional? At Fairview Health Services, we are seeking a dedicated individual for a casual role that requires two weekend shifts per month and one holiday per year. The Patient Care Management Coordinator is responsible for delivering comprehensive care coordination for assigned patients. This role involves assessing the...


  • Minneapolis, Minnesota, United States Fairview Health Services Full time

    Overview:Fairview Health Services is seeking a dedicated and skilled nurse to become part of our exceptional team. This position is a 0.80FTE (64 hours/2 weeks) role on the day shift, including an every 6th weekend rotation and one holiday per year.Role Summary:This Healthcare Patient Coordination Specialist is responsible for delivering comprehensive care...


  • Minneapolis, Minnesota, United States Fairview Health Services Full time

    OverviewAre you a seasoned nursing professional? Fairview Health Services is seeking a dedicated individual for a casual role that includes a commitment of two weekend shifts per month and one holiday per year. The Patient Care Management Coordinator is responsible for the comprehensive coordination of patient care as assigned. This role involves assessing...


  • Minneapolis, Minnesota, United States TEKsystems Full time

    Position Overview:The Patient Services Coordinator Lead plays a crucial role in delivering exceptional service to patients and visitors while overseeing front desk personnel across various locations. Key responsibilities include managing patient registration and checkout processes, ensuring the accuracy of patient information and insurance details, and...


  • Minneapolis, Minnesota, United States Fairview Health Services Full time

    Position OverviewAre you a skilled nursing professional? Fairview Health Services is seeking a dedicated individual to join our exceptional team. This role is designed for a 0.80FTE (64 hours/2 weeks) on the day shift, including an every 6th weekend rotation and one holiday per year.The Healthcare Patient Coordination Specialist is responsible for the...


  • Minneapolis, Minnesota, United States Community Medical Services Full time

    About the RoleWe are seeking a highly skilled and compassionate Client Services Coordinator to join our team at Community Medical Services. As the face of our clinic, you will be responsible for providing exceptional patient experience and ensuring the smooth operation of our front desk.Key ResponsibilitiesGreet and attend to patients in person and over the...


  • Minneapolis, Minnesota, United States Children's Minnesota Full time

    About Children's Minnesota Children's Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's Minnesota is one system serving kids throughout the...


  • Minneapolis, United States Fairview Health Services Full time

    OverviewAre you an experienced nurse? We at M Health Fairview are looking for you to join our outstanding team! This is a casual position, 2 weekend shifts/month requirement, 1 holiday/year. This Patient Care Management Coordinator provides comprehensive care coordination of patients as assigned. The care coordinator assesses the patient's plan of care and...