Current jobs related to Customer Service Rep II - Houston - Westinghouse Electric Company
-
Customer Service Rep II
6 months ago
Houston, United States Callapg Full time**Customer Service Rep II** Job titleCustomer Service Rep II LocationHouston, TX **Customer Service Rep II Summary** This role will be responsible for providing front line Hassle-Free service to our customers through multiple service channels. Duties will include but are not limited to answering inbound phone call, corresponding with customers via e-mails...
-
Customer Service Representative II
5 months ago
Houston, United States CSW Industrials Inc. Full time** Customer Service Representative II** **Job Category****:** Customer Service **Requisition Number****:** CUSTO01276 Showing 1 location **Job Details** **Description** RectorSeal is seeking a customer-oriented **Customer Service Rep II.** The Customer Service Rep II will act as a specialist in the processing of customer orders, inquiries, or challenges that...
-
Customer Service Rep
3 months ago
Houston, United States Coastal Solutions Inc Full timeAre you passionate about customer service and ready to make a difference? We're seeking a dedicated individual with a flair for fundraising and a heart for philanthropy to lead our non-profit efforts. As a Customer Service Rep, you'll be the crucial link between our charity and the public, ensuring smooth interactions and tackling any issues with speed and...
-
Customer Service Rep/Data Entry
6 days ago
South Houston, United States Automation Personnel Services Inc Full timeCUSTOMER SERVICE REP/ DATA ENTRY - Automation Personnel Services is looking for a Customer Service Rep/ Data Entry for a company based in South Houston, Texas. Pay Rate$18.00 - 20.00 per hour (Depends on Experience)Schedule and Hours. Monday through Customer Service, Data Entry, Staffing, Service, Microsoft, Customer, Retail
-
Customer Service Rep
4 months ago
Houston, United States Texas Quality Plumbing Full timeTexas Quality Plumbing of Houston, TX is looking to hire a full-time Customer Service Rep - Administrative Assistant with a can-do attitude. Are you an experienced and outgoing customer service professional who is looking for a career and not just a job? Are you ready to love your job? Would you like to work for an established but growing local company in a...
-
Clinical Ambulatory Services Rep II
2 weeks ago
Houston, United States Texas Children's Hospital Full timeWe’re hunting for a Clinical Ambulatory Services Rep II, someone who’s ready to be part of the best ranked children’s hospital in Texas, and among the best in the nation. In this position, you will be responsible for both clinical and non-clinical duties. The role will provide patient care and excellent customer service in the Texas Children's...
-
Customer Service Representative II
2 weeks ago
Houston, United States Ajilon Full timeAjilon - JobID: 7DB37248-4FC1-4FBC-A825-F343647D8DC1 [Customer Service Representative] As a Customer Service Rep at Ajilon, you'll: Address member inquiries, questions and concerns in all areas including products, tracking numbers, updating customer profiles, etc; Verify customer billing information and shipping address; Function efficiently and productively...
-
Customer Service Rep III
4 months ago
Houston, United States Draeger Safety UK Ltd Full time- Customer Service Rep III Statistics * The purpose of this position is to provide World-Class customer service, as well as exceed customers expectations on the supply of products and services for the Safety Rental Shutdown Services (RSS) business segment. * Will perform the designated rental order transactions for ordering, invoicing, return of equipment...
-
Houston, United States Career Servant Full timeThe Technical Customer Service Rep II will play a crucial role in ensuring effective communication and coordination between users and technical support. This position involves confirming device availability, providing timely updates to users on their equipment status, scheduling onsite visits, and managing appointments with field technicians. The ideal...
-
Regional Customer Service Rep/ Procurement
3 months ago
Houston, United States Meridian Brick Full time** Regional Customer Service Rep/ Procurement** **Job Category****:** Customer Service **Requisition Number****:** CUSTO01820 Showing 1 location **Job Details** **Description** JOB TITLE: **Regional Customer Service Rep/ Procurement** DEPARTMENT: Production LOCATION: Houston, TX TRAVEL: N/A Meridian Brick brings together hundreds of years of brickmaking...
-
Customer Service Representative
1 month ago
Houston, Texas, United States Callapg Full timeCustomer Service Rep IIJob SummaryThis role will be responsible for delivering exceptional customer experiences through multiple service channels. Key responsibilities include answering inbound calls, responding to customer inquiries via email and other ordering portals, and maintaining accurate records of customer interactions.Main Functional...
-
Customer Experience Specialist II
4 weeks ago
Houston, Texas, United States ENGIE North America Inc. Full time{"title": "Customer Experience Specialist II", "description": "Job SummaryWe are seeking a highly skilled Customer Experience Specialist II to join our team at ENGIE North America Inc. This role is responsible for analyzing and resolving complex customer complaints, providing brokerage support, and identifying system issues or process gaps impacting the...
-
Sales Rep II Stabilized Sand
4 weeks ago
Houston, United States Heidelberg Materials US, Inc. Full timeAutoReqId: 20563BR Pay Class: Salaried Exempt Minimum Pay Rate: $80,810.00 Maximum Pay Rate: $111,110.00 Department: Sales Line of Business: Aggregates Position Type: Full-Time Job Posting: THE ROLE AND COMPANY Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is digital. And it goes beyond cement,...
-
Customer Experience Specialist II
4 weeks ago
Houston, Texas, United States ENGIE Full timeAbout the RoleENGIE is seeking a highly skilled Customer Experience Specialist II to join our team. As a key member of our customer service team, you will be responsible for analyzing and resolving complex customer issues, providing exceptional customer service, and ensuring a high level of customer satisfaction.Key ResponsibilitiesAnalyze and resolve...
-
Customer Experience Specialist II
2 weeks ago
Houston, Texas, United States ENGIE Full timeAbout the RoleThis is a Contract Position that requires a high level of customer satisfaction. As our Customer Experience Specialist II, you will be responsible for analyzing and resolving complex issues that cannot be managed at the frontline level.Key ResponsibilitiesDe-escalate internal and external customer complaintsResearch Public Utility Commission...
-
Customer Service Representative II
2 weeks ago
Houston, Texas, United States ExecuTeam Staffing Full timeCustomer Service Representative IIAre you a customer-focused individual looking for a challenging role in a dynamic environment? We have an exciting opportunity for a Customer Service Representative II at ExecuTeam Staffing in Houston, TX.Key Responsibilities:Provide exceptional customer service to clients and customers via phone, email, and in-person...
-
Customer Service Representative II
3 days ago
Houston, Texas, United States Pyramid Consulting Full timeJob Title: Customer Service Representative IIJob Summary: We are seeking a talented Customer Service Representative II to join our team at Pyramid Consulting. This is a 12+ Months Contract opportunity with long-term potential and is located in Houston, TX (Hybrid). The successful candidate will be responsible for providing exceptional customer service and...
-
Sales Rep II Stabilized Sand
3 months ago
Houston, United States Heidelberg Materials US, Inc. Full timeAutoReqId: 20563BR Pay Class: Salaried Exempt Minimum Pay Rate: $80,810.00 Maximum Pay Rate: $111,110.00 Department: Sales Line of Business: Aggregates Position Type: Full-Time Job Posting: THE ROLE AND COMPANY Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is digital....
-
Customer Service Advocate II
6 months ago
Houston, United States Harris Health System Full timeThe Customer Service Advocate II is a position within the Community Health Choice Customer Service Center that is primarily responsible for, but not limited to responding to incoming hotline inquiries as they relate to benefits and eligibility verifi Customer Service, Advocate, Service, Retail, Healthcare, Customer
-
Customer Service Representative II
3 months ago
Houston, United States ExecuTeam Staffing Full timeCustomer Service Representative II - Zip Code: Houston, TX 77051 | Location: Sunnyside Area. Employment Type: Temporary | Workplace Type: On-site. Schedule: Monday - Friday, 8:00 am to 5:00 pm | Salary: $20 an hour. Client Company: City of Houston's Customer Service, Customer Service Representative, Representative, Retail, Staffing, Service
Customer Service Rep II
2 months ago
We are searching for Customer Service Rep II on behalf of our client. This is a 6-month contract assignment.
This is a Sales Support role in the Retail Energy Market. The successful candidate for this role will have experience in the retail energy environment; possess common knowledge of the PUCT rules and regulations specific to the energy industry with excellent interpersonal, time management, communication, and organizational skills with a strong dedication to providing exceptional customer service.
Location: Houston, TX
Job Overview:
This position requires critical decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corporate procedures & policies. Position emphasizes public relations and effective revenue risk management. Handles situations, which may require adaptation of response. Provides direction and guidance to less experienced team members.
Will receive inbound Assist telephone calls, from Sales Support and Sales as business need it. Responds to assist agencies, inquiries in an efficient and courteous manner and records/processes commitments on customer’s accounts as appropriate. Also, may work with Area Coordinators to resolve agency/customer issues. Reports fraudulent conditions to management.
Job Duties & Responsibilities:
- Receives customer’s documentations, verifies customer’s identity, possible fraud, switch Hold, etc.
- Receives inbound calls from customers inquiring about pending enrollments for Residential and Small Commercial customers.
- Performs outbound calls to follow up with customers to ensure the customer is aware of the hold in their order and the process to follow to execute the order of service.
- Able to identify coaching opportunities for Care/Sales agents to ensure we are following the company’s stablished rules.
- Provide accurate reports in a timely manner to other departments as required, these reports provide critical agent’s performance.
- Provides coaching opportunities to 3rd party vendors in a professional way.
- Provides agent coaching that support all customer growth initiatives.
- Recommends process improvements to training and management teams.
- Maintains working knowledge regarding compliance rules and company policies to ensure Customer Service reduces potential business risk.
- Ability to meet attendance and storm duty requirements.
- Performs other job-related duties as assigned.
Required Qualifications
- High School Grad / GED
- Experience: 2+ years
- Intermediate to advanced level of knowledge/expertise with Microsoft Office products as well as Internet technology is preferred to be successful in this role.
Preferred Qualifications
Associate degree.
EOE of Minorities / Females / Vets / Disability.
FL: 16857
