Current jobs related to Customer Success Manager - Pleasanton - Workday

  • Customer Support Manager

    1 month ago

    Pleasanton, California, United States Workday Full time

    About the RoleWe are seeking a highly skilled Customer Support Manager to lead our global support team in providing exceptional customer experiences. As a key member of our organization, you will be responsible for leading a team of technical experts in resolving complex customer issues, implementing Service Level Agreements, and improving our current...

  • Product Manager

    2 weeks ago

    Pleasanton, California, United States Akraya Full time

    Job Title: Senior Product ManagerWe are seeking a highly skilled Senior Product Manager to join our team. As a key member of our product management team, you will be responsible for driving the development of our Division Games platform and contributing to the success of our Loyalty team.Key Responsibilities:Champion customer, Division, and stakeholder needs...

  • ERP/Customer Relationship Management Project Lead

    4 weeks ago

    Pleasanton, California, United States nuanza Full time

    Job OverviewWe are seeking an experienced ERP/Customer Relationship Management Project Manager to lead our MS Dynamics Implementation project at Blackhawk Network.Key Responsibilities:Manage the implementation of MS Dynamics ERP/Customer Relationship Management systemLead cross-functional teams to ensure project deliverables are metDevelop and maintain...

  • Customer Experience Specialist

    1 month ago

    Pleasanton, California, United States Avispa Technology Full time

    Customer Care AnalystA leading enterprise software solutions company is seeking a Customer Care Analyst to join their team. The successful candidate will work closely with customers to enhance their overall user experience with the company.Key Responsibilities:Manage case queue via case management system to help resolve customer requests quickly and...

  • Partner Success Advisor-Workday Financials

    4 months ago

    Pleasanton, United States Workday, Inc. Full time

    About the Role The Global Partners Organization (GPO) is hiring an oCFO Partner Advisor to join our diverse team. You will play a crucial role in enabling services delivery of Workday’s offerings across our services partner ecosystem related to the key oCFO buying center. You will create and lead the implementation and maintenance of Partner CoE...

  • Customer Care Analyst

    4 months ago

    Pleasanton, United States Avispa Technology Full time

    **Customer Care Analyst (H)** **Customer Service | Pleasanton, CA | Full Time, Contract, and Temporary** Job Description **Customer Care Analyst 2660 (H)** A leading enterprise software solutions company is seeking a Customer Care Analyst. The successful candidate will work with customers to enhance their overall user experience with the company. The company...

  • Customer Experience Director

    1 month ago

    Pleasanton, California, United States Mineral Full time

    Customer Experience DirectorMineral is a leading provider of HR and compliance solutions for small businesses. We're seeking a highly experienced Customer Experience Director to join our team and drive customer engagement and satisfaction.About the RoleWe're looking for a seasoned professional with a proven track record of delivering exceptional customer...

  • Director, Customer Experience

    4 months ago

    Pleasanton, United States Mineral Full time

    **Director, Customer Experience** Pleasanton, CA / Marketing Product Marketing / Regular Full Time Every small business journey is different, filled with its own twists and turns. Mineral is with them every step of the way, taking the guesswork out of HR and compliance so that theyre always ready for whatever lies ahead. Mineral brings together the best of...

  • Customer Service Supervisor

    1 week ago

    Pleasanton, California, United States Lincare Holdings Full time

    Job Summary:This role is responsible for supervising all Customer Service functions of order entry while adhering to procedures set forth by management. The ideal candidate will assist the Customer Service Supervisor in supervising all Customer Service Personnel, actively participate in the training of all Customer Service personnel, and monitor the flow of...

  • Customer Service III

    4 months ago

    Pleasanton, United States The Fountain Group Full time

    Pay: $24-23 Location: Pleasanton, CA - Onsite Contract: 6 months 1. Job Title: Customer Service III / Service Coordinator 2. Length of the assignment: 6 Months 3. What hours and days will this person be working: Working in office M/W/TH, WFH on T/F. 7:30 am - 4:30 pm 4. Does this position offer the ability to work remotely on a regular basis or is it an...

  • Customer Service Representative

    6 days ago

    Pleasanton, California, United States The Fountain Group Full time

    Job SummaryThe Service Coordinator II is responsible for coordinating service-based shipping logistics as well as scheduling onsite field service activities. The Service Coordinator II works closely with cross-functional teams to ensure our customers are up and running as soon as possible after experiencing technical problems with their Allergan aesthetic...

  • Customer Service Representative

    4 weeks ago

    Pleasanton, Texas, United States Check 'n Go Full time

    Job Description:**Customer Service Representative - Check 'n Go/Allied Cash Advance****Overview of Role and Key Responsibilities:**As a Customer Service Representative at Check 'n Go, you will be at the forefront of delivering exceptional customer experiences. Your primary goal will be to provide personalized support to customers, addressing their inquiries,...

  • Customer Accounts Advisor

    4 months ago

    Pleasanton, United States Aaron's Family of Companies Full time

    Customer Accounts Advisor Pleasanton, Texas Overview A Customer Account Advisor plays a key role in assisting the Customer Accounts Department with lease agreement renewals. In this role you will also support the overall needs of the store by assisting other team members. You will have direct contact with customers and will act as a...

  • Workday Financials Partner Success Advisor

    1 week ago

    Pleasanton, California, United States Workday, Inc. Full time

    About the RoleThe Global Partners Organization (GPO) is seeking a skilled oCFO Partner Advisor to join our diverse team. As a key member of our organization, you will play a crucial role in enabling services delivery of Workday's offerings across our services partner ecosystem related to the key oCFO buying center.Key Responsibilities:Deliver CoE services to...

  • Director of Engineering and Custom Machine Builder

    4 weeks ago

    Pleasanton, California, United States CVM Custom Machine Builders Full time

    Job Title: Director of Engineering and Custom Machine BuilderCVM Custom Machine Builders is seeking a highly skilled and experienced Director of Engineering and Custom Machine Builder to lead our engineering team and drive the design and build of custom machines for various industries.Key Responsibilities:Lead the engineering team in the design and build of...

  • Customer Service Representative

    4 months ago

    Pleasanton, United States Check 'n Go Full time

    **Job Description:** **Customer Service Representative Check n Go/Allied Cash Advance** **Overview of Role and Key Accountabilities:** Our Customer Service Associates are at the heart of what we do at Check Go and Allied Cash Advance, both part of the Axcess Financial family of companies. Each day in cities and towns across the country, they are greeting...

  • Medical Office Manager

    2 days ago

    Pleasanton, California, United States Thermo Fisher Scientific Full time

    As a Medical Office Manager at Thermo Fisher Scientific, you will play a key role in driving the success of our business by collaborating with senior leadership to craft and implement strategic plans. You will work in a dynamic environment with a strong focus on innovation and customer satisfaction.Key Responsibilities:Manage and produce compelling...

  • Business Manager

    4 weeks ago

    Pleasanton, United States Apple Full time

    As a Business Manager, you work with business professionals and entrepreneurs to discover and create innovative solutions that can help their companies succeed. As a member of the leadership team, you hire, coach, and develop the Business Team as well as educate other personnel about our unique business services. You generate new leads and build...

  • Applications Manager

    4 weeks ago

    Pleasanton, California, United States Thermo Fisher Scientific Full time

    Job DescriptionThermo Fisher Scientific is seeking a highly skilled Applications Manager to join our team. As a key member of our organization, you will play a critical role in driving business growth and success.ResponsibilitiesManage and produce compelling application data to demonstrate product performance and capabilities.Foster relationships with key...

  • Enterprise Account Manager

    1 week ago

    Pleasanton, California, United States Wesco Full time

    Job Summary:As a key member of the Wesco team, the Enterprise Account Manager will be responsible for establishing, developing, and expanding key accounts that generate significant revenue for the organization.The ideal candidate will have a proven track record of success in managing large account portfolios, with a strong ability to understand where...

Customer Success Manager

3 months ago

Pleasanton, United States Workday Full time

1. Provide the best possible experience on our site. 2. Collect statistics to optimize site functionality. About the Team Customer Success is a key role to ensure Workday’s customers achieve value from our solutions. In this role, you will be a key player that supports our customers on their Workday journey. You are an advisor and facilitator to our customers, partnering not only with your team but with Sales & Services to help customers achieve maximum value from Workday. About the Role The Customer Success Manager (CSM) plays a critical role in the success and execution of our Workday customers to help them realize the full potential of their investment. As a CSM, you will advocate on behalf of Workday customers and take a team-based approach to helping customers succeed. You will work directly with customers to improve their overall user experience, working one-on-one with customers who request a more personalized dialogue beyond the already established one-to-many communication channels. As a CSM, you will ensure the maximum value is derived from our products and services, by quantifying the value, driving adoption, sharing best practices, answering business questions, identifying opportunities and developing strategic goals and objectives to support our customers' growth. About You Basic Qualifications 3+ years proven experience supporting customer relationships in a Customer Success role. Experience with a CRM system such as Salesforce & Gainsight or similar to summarize customer interaction. Other Qualifications Excellent organization, time management, and communication skills. Previous SaaS experience is preferred. Proven track record to collaborate and build strong relationships with customers. Proven ability to engage across corporate functions (Sales, Professional Services and Product Management). Excellent verbal and written communication skills, including the ability to chair meetings with customer & leadership. Previous experience with issue resolution and escalation management at both the business owner and executive levels. Bachelor’s degree or equivalent work experience; Business or Technical degree preferred. Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. #J-18808-Ljbffr