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Client Services Manager
4 months ago
Direct Hire - Full BenefitsPrimarily remote available (onsite for meetings/trainings monthly)$70-80K BaseAre you looking for an opportunity to help lead a growing Client Services team? Our client wants to add a new leader after some internal promotions left the role vacant.This company is dedicated to providing the best service to their clients and they support their team with two leaders, including the Client Services Manager. The other manager has been a part of the team for many years, as have many of the other employees. As the team is also growing, there are newer members of the team who will need support for their development. As a company, they are heavily focused on process improvement, so we are seeking a candidate who is driven to troubleshoot and improve their processes.If you have a background in leadership for healthcare, insurance, or benefits-related industries, please continue readingHighlights:A Collaborative team environmentA competitive compensation and benefits package that includes employee ownershipOpportunities for personal and professional growthFlexible scheduling to encourage and support a healthy work-life balanceResponsibilities:Daily workflow management of the Client Services TeamProvide support for escalations and some larger account management for certain clientsLead in numerous process-improvement projects, including training process, client software improvement/implementation, etc.Drive the development of the team and work with another manager to continue the growth of the teamQualifications:A background in leadership of client services teams; ideally in benefits, healthcare, or insurance-related industriesProcess-improvement mentality and background in similar projectsA team development-focused leader with long-term goals for their teamPlease apply to the Client Services Manager position for more information#SPH1002Spherion has helped thousands of people just like you find work happiness Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).key responsibilities- Daily workflow management of the Client Services Team- Provide support for escalations and some larger account management for certain clients- Lead in numerous process-improvement projects, including training process, client software improvement/implementation, etc.- Drive the development of the team and work with another manager to continue the growth of the teamexperience4-7 yearsskills- Experience in benefits, healthcare, or insurance-related industries highly preferrededucationBachelors
