Guest Service Representative
1 week ago
Job Number24200826
Job CategoryRooms & Guest Services Operations
LocationCourtyard Newark Elizabeth, 87 International Blvd, Elizabeth, New Jersey, United States, 07201VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. Operate telephone switchboard station. Respond to and resolve guest requests, including wake-up call requests. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Review shift logs/daily memo books and document pertinent information in logbooks. Process all payment types such as room charges, cash, checks, debit, or credit. Count and secure bank. Complete end-of-day activities including posting charges to accounts, completing cashier and closing reports, running night audit backup, and roll the date. Print and fold folios and ensure that they are placed under each guest room door the night before check-out.
Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Courtyard, were passionate about better serving the needs of travelers everywhere. Its what inspired us to create the first hotel designed specifically for business travelers, and its why the Courtyard experience today empowers our guests, no matter the purpose of their trip. Were looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve all while having fun.
-
Agent - Guest Service
5 months ago
Elizabeth, United States Hilton Hotels & Resorts Full timeAs a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be Guest Service, Guest, Agent, Hospitality
-
Member Services Representative
6 months ago
Elizabeth, United States Planet Fitness Full timePlanet Fitness is an American franchise of fitness centers based in Newington, New Hampshire. Each gym features exercise equipment and fitness instructors to assist its members.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members,...
-
Guest Service Team Member
2 months ago
Elizabeth, United States Wingstop Full timeWingstop - 178 - B Elmora Ave - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...
-
Guest Services Rep Part
2 months ago
Elizabeth, United States Extended Stay Full timeExtended Stay - 45 International Boulevard [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following...
-
Customer Service Representative
1 month ago
Elizabeth, Colorado, United States Domino's Pizza LLC Full timeAbout the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide exceptional...
-
Collision Customer Service Representative
1 month ago
Elizabeth, New Jersey, United States Motocruit Full timeCollision Customer Service RepresentativeWe are seeking a skilled Collision Customer Service Representative to join our team at Motocruit. As a key member of our team, you will be responsible for interacting with customers, coordinating repairs, and ensuring customer satisfaction throughout the repair process.Key Responsibilities:Greet customers and answer...
-
Insurance Customer Service Representative
2 weeks ago
Elizabeth, New Jersey, United States Veneziale Insurance Group LLC Full timeAbout the RoleVeneziale Insurance Group LLC is seeking a highly skilled and customer-focused Insurance Customer Service Representative to join our team.This is a full-time opportunity to work in a dynamic and growth-oriented environment, where you will be responsible for providing exceptional customer service and support to our clients.Main...
-
Host/Hostess - Customer Service Representative
1 month ago
Elizabeth City, North Carolina, United States Applebee's Full timeJob Title: Host/HostessWe are seeking a friendly and engaging Host/Hostess to join our team at Applebee's. As a Host/Hostess, you will be responsible for providing exceptional customer service to our guests, ensuring a welcoming and enjoyable dining experience.Key Responsibilities:Greets and seats guests in a timely and friendly mannerAssists in maintaining...
-
Customer Service Representative
1 month ago
Elizabeth, United States East Coast Warehouse and Distribution Full timeWe are seeking a highly organized and detail-oriented Customer Service Representative for our drayage department. The ideal candidate will have strong communication skills, the ability to coordinate efficiently, and be proficient in logistics planning. You will be responsible for managing various aspects of customer service operations, including...
-
Customer Service Representative
4 weeks ago
Elizabeth City, North Carolina, United States Food Lion Full timeCustomer Service Representative Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Food Lion. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and safe shopping environment.Key...
-
Customer Service Representative
2 weeks ago
Elizabeth, New Jersey, United States Tapestry Full timeCashier Job DescriptionThe Cashier role is crucial to the store's overall success and efficiency, requiring direct attention to our brand commitment when servicing our customers. We seek a candidate who can leave a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and...
-
Customer Service Representative
1 month ago
Elizabeth, United States East Coast Warehouse & Distribution Full timeWe are seeking a highly organized and detail-oriented Customer Service Representative for our drayage department. The ideal candidate will have strong communication skills, the ability to coordinate efficiently, and be proficient in logistics planning. You will be responsible for managing various aspects of customer service operations, including...
-
Customer Service Representative
2 weeks ago
Elizabeth City, United States U-Haul Full timeLocation: 3820 Patrick Way, Elizabeth City, North Carolina 27909 United States of America Availability Monday through Saturday. We need a person who is forklift certified or is willing to be certified internally. Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service...
-
Customer Service Representative
3 weeks ago
Elizabeth City, North Carolina, United States Food Lion Full timeAbout This Role:We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Front End team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and organized store environment.Key...
-
Customer Service Rep
4 months ago
Elizabeth, United States Caesars Southern Indiana Full timeJob DescriptionKEY JOB FUNCTIONS: Provides excellent guest service to all guests and Caesars Rewards members. Builds and maintains database through club membership. Redeems credits for gifts and other amenity items. Provides guests with promotional information. Communicates the benefits of the Caesars Rewards program. Cross sells property events (shows,...
-
Customer Service Representative
5 months ago
Elizabeth, United States Allied Beverage Group Full timeWe are New Jersey's largest wine and spirits distributor looking for great people to join our team! If you are interested in joining a great company in the beverage industry, then come join our fun, family based culture. Why You Will Love Allied Beverage Group Industry Leader - We are New Jersey's Largest Wine and Spirits Distributor Culture - We may be a...
-
Customer Service Representative
6 months ago
Elizabeth, United States Bernard Mack - State Farm Agent Full timePosition OverviewLooking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.ResponsibilitiesEstablish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding...
-
PM Room Service
2 weeks ago
Cape Elizabeth, United States Inn by the Sea Full timePart Time PM Room ServiceOverview: The Room Service Server safely and efficiently provides excellent customer service with a smile! We want our guests to feel good about their dining experience so that they will tell others and become a loyal customer. We expect and encourage you to go out of your way to talk to guests and find out what their needs are...
-
Inside Sales Account Representative
2 months ago
Elizabeth, United States KDS Strategic Search Group Full timePlumbing Supply Sales (Inside or Outside Sales position)If you're seeking your next career move, look no further. Our client, a highly successful, privately-owned plumbing supply company, offers the opportunity to earn great commissions and pursue an exciting career path in outside sales.Title: Wholesale Plumbing Supply Sales Representative (Inside or...
-
Ukranian Legal Services Intern
3 weeks ago
Elizabeth, United States International Rescue Committee Full timeThe International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations...