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VP, Customer Success Strategic Accounts
2 months ago
Richardson, United States RealPage Full timeSUMMARY The VP, Customer Success Strategic Accounts will join RealPage's Customer Success organization as a strategic leader, relationship builder and loyalty creator for RealPage's most strategic accounts, representing ~13% of recurring revenue. You will lead a team of high caliber Customer Success Managers accountable for driving adoption and growth in...
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Richardson, Texas, United States RealPage Full timePOSITION OVERVIEW The Vice President of Customer Success for Strategic Accounts will play a pivotal role within RealPage's Customer Success division, acting as a strategic leader and relationship architect for our most vital accounts, which contribute approximately 13% of our recurring revenue. You will oversee a team of exceptional Customer Success Managers...
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Richardson, Texas, United States RealPage Full timePOSITION OVERVIEW The Vice President of Customer Success for Strategic Accounts will serve as a pivotal leader within RealPage's Customer Success division, focusing on fostering relationships and cultivating loyalty among our most significant accounts, which contribute approximately 13% of our recurring revenue. This role involves leading a team of...
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Richardson, Texas, United States RealPage Full timePOSITION OVERVIEW The Vice President of Customer Success for Strategic Accounts will serve as a pivotal leader within RealPage's Customer Success division, focusing on fostering relationships and enhancing loyalty for our most critical accounts, which contribute approximately 13% of our recurring revenue. This role involves overseeing a team of skilled...
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Richardson, Texas, United States RealPage, Inc. Full timeSUMMARY The Customer Success Account Manager (SAM) will collaborate closely with the broader RealPage teams to formulate and implement the comprehensive account strategy for our clients. The SAM will recommend best practices to align with client objectives, develop a thorough understanding of the client's business goals and challenges, and identify...
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Richardson, Texas, United States RealPage, Inc. Full timeOVERVIEW The Customer Success Account Manager (SAM) will collaborate closely with the broader RealPage teams to devise and implement a comprehensive account strategy tailored to our clients. The SAM will recommend optimal practices to align with client objectives, cultivate a profound understanding of the client's business aims and challenges, and...
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Richardson, Texas, United States Lennox International Full timeAbout Lennox International:Lennox International is a leading industry player in energy-efficient climate-control solutions, founded over a century ago on the principles of integrity and innovation. Our company is dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their...
VP, Customer Success Strategic Accounts
1 month ago
Employer Industry: Enterprise Software Solutions Why Consider this Job Opportunity: Competitive salary up to $200,000 Opportunity for career advancement and growth within the organization Comprehensive benefits package including health insurance and retirement plans Chance to work with high-profile strategic accounts and drive customer success outcomes Collaborative work environment focused on operational excellence Remote work flexibility available What to Expect (Job Responsibilities): Develop and execute a strategy for assigned Strategic customers aligned with company growth objectives Drive customer success outcomes, reduce client churn, and increase customer lifetime value Expand revenue in Strategic Accounts through advocacy and adoption programs Create strategic customer success plans in collaboration with cross-functional teams Manage recovery plans for potential risks in accounts early What is Required (Qualifications): Bachelor's degree in Business Administration or related field 12+ years of account management experience in SaaS or enterprise software 10+ years of customer-facing roles, with 5 years in a senior-level position managing people managers Experience with Excel, PowerPoint, SalesForce, and CRM systems Ability to travel up to 25% How to Stand Out (Preferred Qualifications): Multi-family experience is a plus Strong analytical and problem-solving abilities Demonstrated desire for continuous learning and improvement Customer-centric mindset with a passion for enhancing the customer experience High level of emotional intelligence and ability to navigate complex organizational dynamics #J-18808-Ljbffr
